December 4, 2013
In an office already festooned with customer satisfaction awards, the innovative automotive fleet management company Leasedrive keeps looking for more performance. This time, Leasedrive turned to Adobe EchoSign to streamline its vehicle order process and to boost customer confidence with transparent electronic signature and contracting capabilities.
“By integrating Adobe EchoSign, we continue to improve our service and employee productivity by speeding up the vehicle order process and minimizing the administrative support needed at our clients. The delay an
d hassle of signing hardcopy forms and sending them on is now a thing of the past,” says Paul Ne
Learn more about how Leasedrive is able to easily process over 10,000 orders a year.wman, head of IT at Leasedrive.
November 11, 2013
By automating its contract and document signing process, JUST EAT has doubled the speed with which it connects new delivery restaurants with hungry web surfers. Using Adobe EchoSign for Salesforce, contract completion has been cut from six days to three days with e-signatures. And new customers are on a JUST EAT website the next day.
Using the dashboard tool in Salesforce, JUST EAT was able to monitor adoption and success of the solution, and learned that by streamlining the process they eliminated contract admin time and freed up their sales staff to engage with more restaurants.
“We have integrated Adobe EchoSign with our Salesforce CRM and Conga Merge. With one click, completed contracts are emailed simultaneously to the client, and sales administrators, who can start the process of listing the restaurant before the JUST EAT sales representative even returns to the office,” says Diogo Coutinho, international product manager. “We are exceeding our turnaround time for bringing on new restaurants.”
Learn more about how JUST EAT is using the Adobe EchoSign for Salesforce solution to expand internationally here.
August 5, 2013
The Tulare County Sheriff’s Department in California’s Central Valley helps ensure public safety with 1,300 employees in 21 offices in an area roughly twice the size of Delaware. Half of the county is public land, including the Sequoia and KingsCanyon national parks and the Sequoia and Inyo national forests. The other half is the nation’s second-largest producer of agricultural commodities.
Old methods of signing documents and exchanging information—scanning, faxing, and emailing—were slow and unreliable. In fact, the department even relied on volunteer couriers to take hard copies from office to office. Such methods inhibited accurately tracking the status of documents such as personnel forms, policy authorizations, and purchase requisitions.
“Adobe EchoSign gave us an efficient, accelerated workflow that helped us process more than 5,000 contracts in just over one year of use,” says the public information officer, Sergeant Chris Douglass. “We don’t deal with paper forms anymore. A requisitions request needs three signatures and a final copy delivered to the business office. With Adobe EchoSign, the forms can be completed by all signatories and the business office can receive a signed and secure PDF copy all in less than a minute.”
Using e-signatures to eliminate the need to handle physical forms has enabled Tulare County to boost efficiencies while cutting costs. Find out more about how Tulare uses EchoSign for contract management here.