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Posts tagged "e-signatures"

July 10, 2013

Adobe EchoSign Inspires More Confidence than Ink at Kia Motors America

120105_KIA_Basic_Final(CS2)Maintaining the quality and security of documents in a process that involves a high number of signatures is easy at Kia Motors America. That’s because KMA uses Adobe EchoSign to collect e-signatures and automate the contracts it manages at nearly 800 dealerships.

“With a complete audit trail, IP address tracking, and VeriSign certification, Adobe EchoSign inspires more confidence than ink,” says Casey Flaherty, corporate counsel at KMA.

Real-time monitoring of document signing has increased process transparency. Plus, Adobe EchoSign is accessible from any computer, smartphone, or tablet, which has helped cut the contract execution time in half.

Learn more about how Kia uses Adobe EchoSign here.

Author: Eitan Saban, Head of Client Success

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June 27, 2013

Franklin County, PA Eliminates the Hassle of Obtaining Multiple Signatures

FranklinCountyColorManaging economic development and public service in a growing county puts demands on government that can negatively affect efficiency and fiscal responsibility. In an effort to simplify its processes and cut costs, Franklin County, Pennsylvania has developed a paperless document solution that uses Adobe EchoSign, for electronic signatures.

Not long ago, Franklin County’s 57 departments required vendors and employees to submit documents in triplicate for approval by county officials. Consequently, officials were buried in paperwork with inefficient audit trails. Now employees submit electronic forms to the county’s Laserfiche document management system, which prompts them to submit contracts for e-signature through Adobe EchoSign.

“Adobe EchoSign automatically delivers contracts to all of the required stakeholders, no matter how many signatures we need,” says Ed Yonker, application software specialist at Franklin County. “EchoSign gives us a clear audit trail every step of the way, adding visibility into government processes and helping the County meet compliance regulations.”franklin county visual (2)

EchoSign automatically reminds officials about pending contracts and allows them to submit securely encrypted signatures from any device, including smart phones. By eliminating multiple paper copies, Franklin County saves money on printing, frees physical storage space, and enables a mobile workforce.

Find out how else Adobe EchoSign is helping Franklin County by clicking here.

Author: Eitan Saban, Head of Client Success

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June 24, 2013

NewVoiceMedia Simplifies Contracting with Adobe EchoSign and Salesforce

NewVoiceMedia_Logo (2)Little efficiencies add up to big improvements at NewVoiceMedia.

The company specializes in cloud-based contact center solutions, which enable organizations to handle telephone-based customer service and sales calls using only the Internet and desktop computers. With business expanding to 30 countries on six continents, NewVoiceMedia determined that it needed to switch from paper contracts to online contract signing using Adobe EchoSign.

Both salesforce.com tools and Conga Composer integrate easily with Adobe EchoSign, which helps NewVoiceMedia issue contracts for e-signature with greater speed and fewer mistakes. In fact, NewVoiceMedia strategy director Bethany Ayers says it even helped close an upsell deal with a client who had been too busy to respond.

“Once we sent the contract through Adobe EchoSign, we got it back 15 minutes later because our client could just e-sign it with his iPhone,” she says.

Adobe EchoSign simplifies and streamlines the sales cycle by increasing the sales team’s productivity and improving customers’ experiences. It also makes life easier by helping prevent lost documents and allowing access at any time from any device.

“It’s more about how much faster we can get all our business in and closed as opposed to the efficiency of each individual deal,” Ayers says.

Learn more about New Voice Media’s powerful combination of EchoSign, Salesforce and Conga here.

Author: Eitan Saban, Head of Client Success

 

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June 18, 2013

Lumension Security Automates Document Workflows with Adobe EchoSign

Lumension_Logo (2)Lumension Security, Inc. originally acquired Adobe EchoSign to capture e-signatures from its ecommerce website. But the company quickly learned it could transform document workflows throughout the organization.

Lumension specializes in endpoint security, which is increasingly important as companies allow their employees to use personal mobile devices on corporate networks. An international sales force supports clients worldwide. Sales representatives are responsible for signing several commission plans annually, all of which must be countersigned by managers. The old method of scanning, copying, and faxing documents among signees often generated illegible copies. With electronic document signing powered by Adobe EchoSign, copies route automatically.

“Before Adobe EchoSign, it could take days to obtain all of the signatures, but now plans can be returned in hours,” says Steve Poessnecker, director of business operations at Lumension.

Adobe EchoSign also streamlines workflows and boosts employee productivity by increasing visibility and tracking. Rather than chasing paper trails, team members can log into Adobe EchoSign and immediately view the status of any document, allowing them to identify and eliminate process bottlenecks.

Learn more about Lumension’s document workflows and processes here.

Author: Eitan Saban, Head of Client Success

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June 6, 2013

Mighty Deals Triples Weekly Offers by Streamlining Contracts

mighty deals_logo (2)Generating content every 24 hours is a must for “daily deal” businesses, so a manual client contract process that can take up to a week is a problem. That’s why Mighty Deals has implemented Adobe EchoSign.

The more deals Mighty Deals markets on its website in the United Kingdom, the more potential for revenue. So the company combined its Salesforce.com system with Adobe EchoSign to create consistent documentation and expedite its document signing and contracting process.

“Integrating EchoSign with Salesforce has dramatically boosted our productivity,” says Laurence Hall, Salesforce administrator at Mighty Deals. “With contracts signed in minutes instead of days, we’ve gone from publishing 40–50 deals per week to 120.”

Once the sales team enters information into Salesforce, one mouse click sends contracts to clients via Adobe EchoSign for electronic signature. Because many clients are repeat customers, new contracts can be delivered in seconds, enabling rapid turnaround. Plus, the integration of Adobe EchoSign and Salesforce automatically captures and updates records and data, enabling the sales team to focus on closing business.

See how Mighty Deals tripled their weekly offers here.

Author: Eitan Saban, Head of Client Success

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June 3, 2013

Coffey International Development Simplifies Contracting Across the Globe

Coffey_logo (2)Promoting economic growth and creating conditions for sustainable development in remote parts of the world take a lot of planning and coordination. They also demand a lot of accountability when you’re doing it on behalf of government and donor agencies.

Coffey International Development provides technology, resources, and people for clients such as the United Nations, World Bank, United Kingdom’s Department for International Development, and United States Agency for International Development. Professionals from Coffey work with local consultants in more than 80 countries, where it manages roughly 190 projects. But an inefficient, paper-based process for contracting and signing documents could take weeks to complete.

“Without a signed contract, we can’t make logistical preparations like travel arrangements or enable consultants to begin projects. Delayed contracts delay the start of an entire project,” says Hannah Al-Katib, assistant manager of Coffey’s operations team. “Using Adobe EchoSign, we send contracts as easily as sending an email and have it returned in minutes.”

Funding organizations, like the UN and USAID, and local organizations in countries including Ghana, Afghanistan, Kosovo, and Sierra Leone, can have strict quality and security requirements. Automated contract management with Adobe EchoSign securely provides status updates and audit trails for all signed documents while it frees remote personnel to do their jobs.

“Adobe EchoSign is more than e-signatures—it’s changed the way that we work,” says Al-Katib. “We’re building stronger processes and creating efficiencies that improve results for our clients.”

Read more about how Coffey’s global work here.

Author: Eitan Saban, Head of Client Success

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3:27 PM Permalink
May 30, 2013

NEC Financial Services Streamlines Contracts with Adobe EchoSign

necfslogo (2)Their stated vision is quick decisions and simple, understandable documentation. No wonder NEC Financial Services, LLC uses Adobe EchoSign.

By providing financing services to the buyers and sellers of information technology solutions in the United States, NEC Financial Services aims to be flexible with purchase and lease options to help their clients grow their businesses. The company wanted an e-Signature solution that provided both secure and simplified online contract signing and management.

“Our business is high volume, involving a constant exchange of documents and communications,” says NEC Financial Services vice president, Herschel Salan. “Our focus is on accelerating and streamlining the administration of lease contracts in order to deliver the highest level of personal service to our customers in the most efficient way.”

Adobe EchoSign also integrates seamlessly with NEC Financial Service’s existing business solutions. Now, contract managers complete oversight of the lease process and can complete transactions in a matter of hours. Plus, the easy-to-use customer interface improves the overall user experience.

“Adobe EchoSign is a trusted, globally recognized product,” Salan says. “It gives our staff and customers worldwide a level of confidence when involved in time-sensitive and multifaceted leasing arrangements.”

See how Herschel Salan and his team use EchoSign to run their business here.

 

Author: Eitan Saban, Head of Client Success

 

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April 30, 2013

EchoSign releases EchoSign for Salesforce Version 13!

Fresh off our fifth straight Salesforce AppExchange Customer Choice Award, the team has been busy updating Salesforce’s top eSignature app, and we are proud to announce that Adobe EchoSign for Salesforce version 13 is available today. The new tools address several areas from collaboration to onboarding to signer verification to help companies further reduce sales cycles and be more productive with their workflows.

With this release, we added a new powerful integration with Salesforce Chatter to help groups stay up to date and collaborate to close more deals faster. With Chatter, you can now receive updates when agreements are sent, viewed, and signed or when reminders are sent among other things.

You can also now include an approver role within the document workflow as well. For example, you can send a sales quote over to your VP of Sales for approval first and, once approved, EchoSign will automatically route the document out to your customer for signature. We’ve also made improvements to optimize document workflows. Your team can automatically, with a click of a button, send a document for signature which attaches a Quote PDF or uses custom contacts from an Opportunity in Salesforce. That makes sending an agreement for signature effortless.

Signer identity is another area we addressed by offering two new ways to authenticate signers. One is through knowledge-based authentication (KBA), where the signer proves their identity by answering questions taken from public and commercial databases. This is similar to how you would verify your identity when obtaining your credit report and is especially important for sensitive documents or more stringent workflows. In addition, signers can verify themselves using a third-party Web service such as Google, LinkedIn, or Facebook.

We’ve also made it easier and faster to get new users up and running even faster with a new step-by-step wizard that walks the Salesforce administrator through the setup process.

Adobe EchoSign for Salesforce drives the eSignature capabilities in Salesforce to the next level and makes it even easier for you to close deals faster in the cloud! Learn more by registering for an upcoming webinar: May 15th, 11am ES or May 15th, 2pm ES.

By Amy Wang, Senior Product Manager, Adobe EchoSign

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3:55 PM Permalink
April 22, 2013

Adobe EchoSign Launches New Green Meter for Earth Day 2013!

Did you or your company do anything for Earth Day this year? Today more than one billion people around the world will take part in the 43rd anniversary of Earth Day, but sometimes we all get a little too busy to do something special.

That’s why Adobe EchoSign built the Green Meter.  The Green Meter lets you show the world how sustainable you’ve been all year by simply converting the number of paper documents you saved by using  e-signatures into stats about how much water, waste, and wood that would be.

Adobe Echo Sign Green Meter

Now, we’re not saying that Earth Day is a contest or anything, but let’s just say that if it were, this would be your secret weapon. You can share these stats on Facebook or Twitter, or just use them as talking points at your big meeting this week.

We appreciate you helping us make a real difference to our environment every day of the year – not just on Earth Day. So go ahead and brag about it. You deserve it!

And if you really want to get your company’s name out there for being one of the most environmentally conscious companies in your industry, then post your stats to Earth Day’s Facebook Page, or use Twitter’s climate change hashtag #faceofclimate to socialize your sustainability efforts.

Using EchoSign to eliminate the printing of documents not only keeps with green practices, it also saves your organization money – what’s good for the planet is good for business. What other sustainability practices do you do to save paper and water and eliminate waste?

Author: Jon Perera, Vice President, EchoSign

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1:13 PM Permalink
April 12, 2013

Penton Media Saves Time with Online Contracting from Adobe EchoSign

In addition to writing every ad insertion contract by hand, members of the sales team at Penton Media then had to manually track down hundreds of client signatures every month. It was a lengthy, inconsistent, and challenging process overall.

Penton is a B2B publishing company with dozens of titles and more than nine million subscribers to print and web publications. More than 1,000 employees are working to close ad insertion orders at any given time. By implementing Adobe EchoSign for automated web-based contract management, Penton has trimmed the order creation and execution process from weeks to just minutes.

“With Adobe EchoSign, our insertion order forms are automatically populated with information in Salesforce, and we can see when the order was created, sent and viewed by the client,” says Jarrod Kingston, Penton’s business systems manager. “EchoSign is also integrated with Conga, which makes the generation and mail merge of contracts very simple for all of the users.”

The dashboard in Adobe EchoSign also lets the sales and executive teams at Penton track agreements, see how long it takes to complete contracts, and forecast opportunities. By automating the process and integrating it with other tools, Adobe EchoSign improves ad placement and revenue because the company can collect an e-signature, complete a contract and start a campaign almost immediately.

“Adobe EchoSign has streamlined the entire operational spectrum from creation to submission to the order/billing department,” Kingston says. “This has been a huge improvement.”

Take a look at the full story of how EchoSign & Penton Media worked together here.

http://adobe.ly/11EMy87

Author: Eitan Saban, Head of Client Success

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6:39 PM Permalink

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