Before Shred-it can help organizations destroy their unwanted documents, it needs to get customers to sign sales documents first. Using Adobe EchoSign, the telesales team at Shred-it can send an agreement, review with the customer and e-sign during a single telephone call.
Adobe EchoSign dramatically improves tracking and contract management at Shred-it. By using electronic document signing, contracts that used to take four days to complete now take eight minutes.
“Capitalizing on the high initial interest from customers, our telesales team closes 93% of agreements through Adobe EchoSign, in comparison to only a 65% conversion rate before EchoSign,” said Emma Lamb, Shred-it telesales manager.
Read more about how Shred-it has drastically reduced their average time to complete a contract here.