When customers e-sign, they get the equipment they need more quickly to help their businesses grow. That’s why Kennet Equipment Leasing uses Adobe EchoSign to expand its reach and improve its customer service.
“With Adobe EchoSign, contracts are signed within minutes of sending via email,” says Tim Tainty, Kennet’s managing director. “Using EchoSign gives us a huge service advantage over the competition.”
Kennet provides financing solutions for companies that need to acquire expensive equipment. Before implementing EchoSign, it could take up to three days just to print, mail, and deliver a leasing agreement to a client. Now, as soon as the client makes a request, account managers at Kennet can upload an agreement through EchoSign and it’s ready for viewing with just a few mouse clicks. Plus, the software lets account managers track document status for timely follow-up and execution.
Learn more about how Kennet Leasing is improving customer care and sales here.
Author: Eitan Saban, Head of Client Success