Lumension Security, Inc. originally acquired Adobe EchoSign to capture e-signatures from its ecommerce website. But the company quickly learned it could transform document workflows throughout the organization.
Lumension specializes in endpoint security, which is increasingly important as companies allow their employees to use personal mobile devices on corporate networks. An international sales force supports clients worldwide. Sales representatives are responsible for signing several commission plans annually, all of which must be countersigned by managers. The old method of scanning, copying, and faxing documents among signees often generated illegible copies. With electronic document signing powered by Adobe EchoSign, copies route automatically.
“Before Adobe EchoSign, it could take days to obtain all of the signatures, but now plans can be returned in hours,” says Steve Poessnecker, director of business operations at Lumension.
Adobe EchoSign also streamlines workflows and boosts employee productivity by increasing visibility and tracking. Rather than chasing paper trails, team members can log into Adobe EchoSign and immediately view the status of any document, allowing them to identify and eliminate process bottlenecks.
Learn more about Lumension’s document workflows and processes here.
Author: Eitan Saban, Head of Client Success