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Posts tagged "online contracting"

December 10, 2013

Maintaining client relationships and the environment at Ricoh UK

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Ricoh, which specializes in document solutions of its own, knows an outstanding solution when it sees one. That’s why the company uses Adobe EchoSign to streamline its contracting process. By using automated electronic signatures from Adobe EchoSign, Ricoh has been able to cut five days from its contract turnaround time.

“Adobe EchoSign provides us with an innovative, new option for e-signing to reach customers by removing physical barriers that might inhibit business,” said Ray Young, business development manager at Ricoh UK.

The switch to online contract signing also removes costs associated with printing and distribution, which helps Ricoh fulfill its environmental sustainability goals. Learn more about EchoSign is helping Ricoh achieve both their business and sustainability goals.

Find more information here.

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August 27, 2013

The Bottom Line of the Dotted Line

foxton logo (2)Automated contract management lets Foxtons real estate agents spend less time on administrative tasks and more time closing deals. Foxtons chose Adobe EchoSign because it has a user-friendly interface that helps anyone—buyers, sellers, and renters—sign documents online with ease.

“When dealing with multiple tenants, it could take two to three weeks for everyone to visit a Foxtons office and sign the contract—a delay that sometimes caused deals to fall through,” says IT director Dan Rafferty. “The ease and accessibility of Adobe EchoSign has helped us shorten the average signing time to less than one week.”

Adobe EchoSign helps Foxtons complete 900 rental agreements and 300 sales every month, and with mobile device enablement, clients can even e-sign contracts while waiting at the airport. With the new process, contracts have even closed in as little as seven minutes.

Click here to learn more about Foxtons and how it easily integrated Adobe EchoSign directly into its workflow.

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July 1, 2013

QA Automates the Training Process with Adobe EchoSign

qa logo (2)The leading professional business and technical training company in the United Kingdom wanted to simultaneously make it easier for customers to book courses and easier for its salespeople to generate contracts and collect electronic signatures. QA chose Adobe EchoSign to make it happen.

QA provides more than 1,500 business and technical courses to more than 500,000 attendees each year. To create a completely automated booking process, it implemented BAPS (Booking, Administration, and Prospecting System) from Fulcrum Software. By integrating BAPS and Adobe EchoSign, QA has created a seamless, easy-to-use experience. Sales staff can generate contracts, send forms, track document status, and view final copes of signed documents. By using e-documents and online signature technology, QA saves on postage and paper costs, and contract turnaround takes just minutes, not days.

“We’ve probably paid for Adobe EchoSign just in saved time and consumables,” says Hugh Cave-Jones business systems specialist at QA. “The Adobe EchoSign implementation has been incredibly successful, reducing work for sales staff while delivering a professional experience for customers.”

Learn more about how Adobe EchoSign helps QA here.

Author: Eitan Saban, Head of Client Success

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June 24, 2013

NewVoiceMedia Simplifies Contracting with Adobe EchoSign and Salesforce

NewVoiceMedia_Logo (2)Little efficiencies add up to big improvements at NewVoiceMedia.

The company specializes in cloud-based contact center solutions, which enable organizations to handle telephone-based customer service and sales calls using only the Internet and desktop computers. With business expanding to 30 countries on six continents, NewVoiceMedia determined that it needed to switch from paper contracts to online contract signing using Adobe EchoSign.

Both salesforce.com tools and Conga Composer integrate easily with Adobe EchoSign, which helps NewVoiceMedia issue contracts for e-signature with greater speed and fewer mistakes. In fact, NewVoiceMedia strategy director Bethany Ayers says it even helped close an upsell deal with a client who had been too busy to respond.

“Once we sent the contract through Adobe EchoSign, we got it back 15 minutes later because our client could just e-sign it with his iPhone,” she says.

Adobe EchoSign simplifies and streamlines the sales cycle by increasing the sales team’s productivity and improving customers’ experiences. It also makes life easier by helping prevent lost documents and allowing access at any time from any device.

“It’s more about how much faster we can get all our business in and closed as opposed to the efficiency of each individual deal,” Ayers says.

Learn more about New Voice Media’s powerful combination of EchoSign, Salesforce and Conga here.

Author: Eitan Saban, Head of Client Success

 

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12:59 PM Permalink
May 30, 2013

NEC Financial Services Streamlines Contracts with Adobe EchoSign

necfslogo (2)Their stated vision is quick decisions and simple, understandable documentation. No wonder NEC Financial Services, LLC uses Adobe EchoSign.

By providing financing services to the buyers and sellers of information technology solutions in the United States, NEC Financial Services aims to be flexible with purchase and lease options to help their clients grow their businesses. The company wanted an e-Signature solution that provided both secure and simplified online contract signing and management.

“Our business is high volume, involving a constant exchange of documents and communications,” says NEC Financial Services vice president, Herschel Salan. “Our focus is on accelerating and streamlining the administration of lease contracts in order to deliver the highest level of personal service to our customers in the most efficient way.”

Adobe EchoSign also integrates seamlessly with NEC Financial Service’s existing business solutions. Now, contract managers complete oversight of the lease process and can complete transactions in a matter of hours. Plus, the easy-to-use customer interface improves the overall user experience.

“Adobe EchoSign is a trusted, globally recognized product,” Salan says. “It gives our staff and customers worldwide a level of confidence when involved in time-sensitive and multifaceted leasing arrangements.”

See how Herschel Salan and his team use EchoSign to run their business here.

 

Author: Eitan Saban, Head of Client Success

 

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