Adobe EchoSign
Get things signed. Easily. Securely. Anywhere.

Posts tagged "Productivity"

January 29, 2014

Moving communities ahead

As a company that knows how to get things moved quickly, Crown Relocations recognized instantly that Adobe EchoSign would do wonders for its contracting processes, as well as other important company activities. Besides accelerating the process of client quote acceptance, the MegaSign widget in Adobe EchoSign helped the company raise $200,000 for The Salvation Army. CR-1920x654

“We’ve never attempted a charity event of this size. Adobe EchoSign, and specifically the MegaSign and widget functionality, reduced our administrative load so that we could make the event a much bigger success than expected,” says Karlene van Zyl, assistant to the country manager at Crown Relocations. Find more information here.

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6:32 PM Permalink
November 11, 2013

Takeout and Delivery Orders Made Faster with JUST EAT

By automating its contract and document signing process, JUST EAT has doubled the speed with which it connects new delivery restaurants with hungry web surfers. Using Adobe EchoSign for Salesforce, contract completion has been cut from six days to three days with e-signatures. And new customers are on a JUST EAT website the next day.

Using the dashboard tool in Salesforce, JUST EAT was able to monitor adoption and success of the solution, and learned that by streamlining the process they eliminated contract admin time and freed up their sales staff to engage with more restaurants.

“We have integrated Adobe EchoSign with our Salesforce CRM and Conga Merge. With one click, completed contracts are emailed simultaneously to the client, and sales administrators, who can start the process of listing the restaurant before the JUST EAT sales representative even returns to the office,” says Diogo Coutinho, international product manager. “We are exceeding our turnaround time for bringing on new restaurants.”

Learn more about how JUST EAT is using the Adobe EchoSign for Salesforce solution to expand internationally here.


just eat logo

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7:22 PM Permalink
October 22, 2013

Sign here, there, or anywhere with Adobe EchoSign

You can sign among the trees or on the beach with the breeze. Up on a mountain top, or while closing up the shop. With Adobe EchoSign, you can sign anywhere, anytime. Instantly send, e-sign, track and file documents securely online, so you can get business done faster and more efficiently with your customers and partners, and get ahead of the competition.

EchoSign’s Sign Anywhere video is the first part of a new campaign designed to show you how easily you can sign documents anywhere, like in Northern Maine or while visiting Spain. The possibilities are endless and made easy with EchoSign’s three different signing methods: a mouse or stylus, typing in a name and hitting “click to e-sign”, or faxing in a written signature.

Recipients may e-sign with their Facebook, LinkedIn or Google web accounts, and EchoSign will automatically capture a picture and URL link to their public web identity. Don’t have access to a computer? Signing on an iPhone, Blackberry, or most other mobile devices with a web browser is simple! No Internet connection? Good news- signing offline is possible with our iOS app! Finally, if you prefer to send and sign via the old-school fax machine, EchoSign automatically provides a fax cover sheet with instructions. Once faxed in, the signed document is filed in EchoSign and a copy of the document is sent to all parties.

“At EchoSign we know how important it is to be able to do business from anywhere,”   says Erin Curtis, Director of Marketing, Adobe EchoSign. “We are using this campaign to communicate that our e-signature solution allows customers to send or sign documents no matter where they are. Paperless signing ensures a friction-free business environment.”

So whether you’re on a boat or ice-fishing on the coast, EchoSign allows you to close business quickly with a frictionless document signing experience from anywhere.

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12:47 PM Permalink
May 2, 2012

BT: “1,000,000 Contracts E-Signed on EchoSign — And Counting”

At our recent Web Contracts 2012 user confab and celebration, we were pleased to have Global and FTSE 100 leader BT present on how they’d e-signed over 1,000,000 business contracts on EchoSign (actually getting closer to 1.5 million now) worldwide.

The presentation and learnings are below.  A summary over 5 years and one million contracts with EchoSign:

  • Average contract signing time declined from 10 days to an outstanding 40 minutes company-wide.
  • The average sales process rep made productivity gains of 5 hours a week
  • 15-50% increase in closure rate.

Stunning for any business, let alone a £15 billion global leader founded in 1846.

[Also of keen interest are some general leanings about start-ups (we were a startup when BT started using us in late 2006 and early 2007).  Of the 17,000 — seventeen thousand — start-ups, potential web apps and other technologies BT looked at to bring in and use in 2006, it chose only 4.  And EchoSign was BT's very first SaaS app (of which it has gone on to adopt scores, from Salesforce on).  The learning: it's truly tough odds when you are doing something innovative.]


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6:42 AM Permalink
April 17, 2012

eSignatures Everywhere! EchoSign Comes to the 100,000,000+ Users of Mobile Readers on Android, iOS

The #1 most popular business application on the iOS AppStore.

The #1 most popular Android business application.

Adobe Mobile Reader.

The natural extension — add full native free on- and off-line eSignature capabilities, and EchoSign integration.  Which we’ve done.  For everyone.  Available now on Google Play (Android Store) and Apple Appstore.  Now.


So now there’s no reason to search for another mobile app just to add a signature to your documents.  We’ve got you covered with Mobile Reader.  Out of the box.  Just click the ‘pen’ icon in Mobile Reader now, and you can instantly e-sign any document you’ve opened on your mobile device.  Save your signature for re-use later.  E-mail it out to anyone.

And Mobile Reader with eSignatures is fast.  Really fast.  And really easy.


We’ve also dramatically enhanced our desktop Reader eSignature capabilities for the 1,000,000,000 users of desktop Reader.  Now, just like on the EchoSign web app, you can e-sign freehand with a mouse or type your signature; fill-in and save forms (a first for a free Adobe PDF product); and send out for signature via EchoSign.  And both mobile and desktop readers will remember and save your signature for next time.

See more here on the Acrobat blog and a video demo below.

And look for even more coming here across Adobe Reader later in 2012.

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6:37 AM Permalink
March 5, 2012

Eating Your Own Dogfood: How Adobe Cut 2 Weeks from its Contracting Processes Using EchoSign

We recently hosted hundreds of our customers to our first annual Web Contracts and eSignatures event, where we discussed the past (just a little), the present, and the future of contracting and signatures on the web.

adobe_global_procurementWe’ll discuss many of our learnings in a series here on EchoBlog, but we though we’d start with one Fortune 500 company we are reasonably close to now — Adobe Systems Inc.

Contract return times have dropped from 2 weeks to 1-2 days.  79% of all buy side contracts are now complete within 7 days.After acquiring EchoSign, Adobe deployed EchoSign across numerous functional areas, including Procurement, HR, and more.  The Adobe procurement team’s results have been outstanding:

  • Adobe suppliers love EchoSign = material benefit for the Adobe brand.
  • 80% reduction in paper and printing by Adobe Procurement.
  • Adopted across 22 countries.
  • Only 1 FTE now required to manage all of a $4,000,000,000 revenue company’s buy-side contract administration.

See the case study and key metrics below.  Eating your own dogfood is one important step for any organization.  We all look for it — it’s part of a commitment to excellence.   Then achieving huge enterprise-wide success for Adobe?  That’s good for all of our 100,000+ customers and 5,000,000+ users.

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12:04 AM Permalink
January 10, 2012

1,000,000,000 is Cool: Adobe Adds Native EchoSign Integration to the 1 Billion Users of Adobe Reader Today

Big news for EchoSign today – Adobe has added a new Sign button and native EchoSign integration for the 1,000,000,000 (that’s 1 billion J) users of Adobe Reader.

Now, you can:

(1)  Sign any document yourself in Adobe Reader for free – with the new Sign button in Reader

(2)  Send it out for electronic signature through EchoSign

All in one click.

Super easy, super powerful, super free, super cool.




And this is just the start.  Look for even more functionality in Q2, including the full EchoSign user experience embedded in Reader.  And our Mobile Reader integration coming soon is very cool as well.

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11:58 PM Permalink
December 17, 2011

Citrix: “We’ve Hired 1,800 Employees with EchoSign!”

Citrix recently reached out to us with an update on how using EchoSign electronic signatures for almost 2 years has turbochared their recruiting and HR processes.

The results?  Fabulous:

  • 1,800 employees hired using EchoSign.
  • On-boarding has shrunk from weeks to 1-2 days.
  • Zero training.

E-Signatures and web contracts are no longer the way of the future.  They are simply the way of the web.


Case Study: Citrix

EchoSign Speeds Up Recruitment at Citrix


Company Overview

Citrix Systems, Inc. (NASDAQ:CTXS) is a leading provider of virtual computing solutions that help companies deliver IT as an on-demand service. Founded in 1989, Citrix combines virtualization, networking, and cloud computing technologies into a full portfolio of products that enable virtual work styles for users and virtual datacenters for IT. More than 230,000 organizations worldwide rely on Citrix to help them build simpler and more cost-effective IT environments. Citrix partners with over 10,000 companies in more than 100 countries. Annual revenue in 2010 was $1.87 billion.

Workflow Challenge

Rich Berger, Senior Director, HRIS, Citrix was looking for a safe, secure and efficient way to speed up the recruitment process at Citrix. In addition, the ‘status change’ process was also lengthy when getting forms signed by managers and HR approvers. “Ours was not an atypical challenge -we simply needed an easy and efficient way to get busy people to respond in a timely manner,” says Rich.

EchoSign Solution

“We started using EchoSign in January 2010 to improve our recruiting process and seven months ago expanded our global use to improve our HR status change process”, says Rich. “As a SaaS vendor we were looking for a solution that was easy to use. We wanted to invest in a partnership with a SaaS vendor so EchoSign seemed like a great fit. Citrix HR started using EchoSign to get offer letters signed online. “We found it was a safe and secure way to get our letters signed in a timely manner.” Currently Citrix has about 200 active EchoSign users. “Most of our users were up and running with no training. I put together a short 5 min training video for those users that wanted a quick tutorial.”


Since using EchoSign, Citrix has hired over 1800 employees using EchoSign. In addition, more than 5,000 status change forms have also been signed via EchoSign. “Everything that we used to measure in weeks is now measured in 1-2 days”, says Rich. “In addition, we are seeing key improvements in quality. Before EchoSign we didn’t catch as many pre-approval errors. What differentiates EchoSign is ease of use and great customer service.” Citrix is also expanding its use of EchoSign to contract compliance, finance and sales contracts.

EchoSign is incredible!

Rich Berger, Senior Director, Global HRIS

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11:49 PM Permalink
November 9, 2011

E-Signatures: A Feature, A Product, or a Company?

echosign_transacts_1_millionTwo variants of one question we received a lot over the years at EchoSign, especially in the early days, were the classic:

“OK.  EchoSign is pretty cool.  But won’t it just become a feature of XXXX?”  [Replace XXXX with Acrobat, Salesforce, Google, whatever]


“OK.  It’s more than just a feature.  But you can’t really build a $100m business in e-signatures?  It’s really a product, not a company, right?”

Our answer to both, as you might expect, was no.  Which was not to say, however, that the answers are quite so binary.

Flash forward to almost 2012, an eight-figure EchoSign business, joining Adobe — and what have we learned, about bringing online document signing to the web? First, as part of Adobe, we are going to make e-signatures a feature.  Starting in January in Adobe Reader, and then a little later in Mobile Reader, e-signatures will be a free feature.

sneak_peek_1_billionPlain and simple.  The 1,000,000,000 users of Adobe Reader and the soon to be x00,000,000+ users of Mobile Reader (growing at the rate of 2m a week just on iOS alone) will get the basic version of EchoSign for free.  And in fact, they’ll get some benefits they don’t have today (beyond ubiquity), principally off-line support.  The reality is despite some innovations by Google in particular, HTML just doesn’t work great off-line.  But your contracts spend a lot of time off-line.  Reader will become the ‘native app’ for off-line and on-line signing with EchoSign.

So in one sense, as of Q1 next year, e-signatures will be for the first time be a classic feature of a Big Company’s larger offering.  The basic version of EchoSign in Q1 will officially become a core feature of the almost $1,000,000,000 Adobe PDF universe, with a full roadmap ahead of it during 2012.  For basic use cases, there will simply be no charge at all.

What then become of e-signatures as a product?  Well in fact, that journey, by contrast, has just begun.  Because it’s not really about e-signatures.

When we launched EchoSign as the first 100% web-based signature product on January 1, 2006 on TechCrunch (how much has changed since then!), we carefully chose our name and tagline.  The idea was not just to get docu ments signed, but that the Echo in our name attempted to speak to the idea of automating the whole contracting process.  From creation, to collaboration, to execution, to archive, to management.  We feel we’re about 10% of the way there after almost 6 years.  But the web is now ready for and already deep down the path of the next phase — Web Contracts.  Of which e-signatures are the central piece.



So yes in early 2012 e-signatures will finally become a feature.  Yes, 100 smarty-pants VCs were right.  In a sense.  But that’s just one step in a journey to a 100% web contracting process.  Thank you for joining us for the first phase.  Next year, it starts to get really good.  EchoSign, e-signatures, and web contracts are officially one of Adobe’s top 2012 priorities.  Our team has doubled.  Expect much more.  We’ve already tripled our growth rate in four months under Adobe.  We’ll deliver for you.


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11:41 PM Permalink
October 21, 2011

Best. Review. Ever. EchoSign + Living Social.

Sometimes, you just have to share. We get a lot of things wrong at EchoSign. But we give it our all 24x7x365, for our 62,000+ customers and 4,000,000 users.

Thank you Michelle:

Review Details

Overall  five_stars

living_socialEase of Use Value Support (1 of 1 people found this review helpful)

EchoSign, I Think I Love You!


Written by: Michelle Colopy on 10/21/2011

My Dearest EchoSign,

I remember the first time I met you when I got to LivingSocial in May of 2011.

There was an immediate attraction because you were exactly what I had been missing in my sales career. You understand not only my wants, but my needs.

Sure, I can always go put pen to paper and get an agreement but that could be a lengthy process and I’ve got deadlines and quotas to meet. Sure, I can go get a merchant signed up by having them sign directly on my iPad but that doesn’t work if I’m speaking to someone over the phone that wants to get started right away. I wanted an easier way to close more deals and you graciously gave it to me.

Unfortunately, in sales, there are some follow ups that must take place for those that don’t say yes immediately; the way you allow me to decide when I would like reminders to be sent is so thoughtful. Your honesty is appreciated — being able to see when my merchants open the agreements you send is so helpful. EchoSign, you have changed the way I do business and have made it easier for me to be successful. I don’t know what I’d do without you in my life! My days are easier and more enjoyable with you. You never give me, or anyone else mixed signals so understanding you is so simple.

Thank you EchoSign for allowing me to be a better version of myself – the deals just keep coming in!

Lovingly Yours,


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10:56 PM Permalink

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