The leading professional business and technical training company in the United Kingdom wanted to simultaneously make it easier for customers to book courses and easier for its salespeople to generate contracts and collect electronic signatures. QA chose Adobe EchoSign to make it happen.
QA provides more than 1,500 business and technical courses to more than 500,000 attendees each year. To create a completely automated booking process, it implemented BAPS (Booking, Administration, and Prospecting System) from Fulcrum Software. By integrating BAPS and Adobe EchoSign, QA has created a seamless, easy-to-use experience. Sales staff can generate contracts, send forms, track document status, and view final copes of signed documents. By using e-documents and online signature technology, QA saves on postage and paper costs, and contract turnaround takes just minutes, not days.
“We’ve probably paid for Adobe EchoSign just in saved time and consumables,” says Hugh Cave-Jones business systems specialist at QA. “The Adobe EchoSign implementation has been incredibly successful, reducing work for sales staff while delivering a professional experience for customers.”
Learn more about how Adobe EchoSign helps QA here.
Author: Eitan Saban, Head of Client Success