Creating a paperless process for onboarding employees on behalf of clients is helping TargetCW improve its already high standard of customer service.
The company specializes in payroll and staffing solutions. As employer of records for more than 3,000 workers it co-employs with clients, TargetCW needed an automated solution that would eliminate the delays and inefficiencies of its paper-based system.
TargetCW chose Adobe EchoSign to automate contract management, replacing its old method of faxes and emails. Using Adobe EchoSign, TargetCW can customize its new hire, payroll, and staffing packets to meet the needs of each client.
“Adobe EchoSign streamlines our entire onboarding workflow, reducing the average time from two days to under an hour,” says Meliza Barriga, client relations and marketing coordinator for TargetCW. “With greater efficiencies, our account managers can focus on spending more time with clients, giving every account a personal touch, instead of dealing with paperwork.”
Adobe EchoSign lets employees, clients and applicants access documents from any mobile device, improving accessibility and convenience. Applicants can also view and sign documents online from a mobile device. Plus, going paperless enhances security by eliminating the need to manually process documents with sensitive payroll information.
Gain more insight on TargetCW’s use of EchoSign here.
Author: Eitan Saban, Head of Client Success