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Posts tagged "Web Contracts"

May 24, 2013

Adobe EchoSign Summit Connects E-Signature Customers

While most organizations are making strides to eliminate paper from critical business processes, many still are reliant on paper-based agreements and contracts. At the Adobe EchoSign Summit, we brought e-signature thought leaders, customers, and legal experts together to discuss how organizations are leveraging web contracting to drive revenue, reduce costs, and reduce environmental impact.

Adobe EchoSign is committed to promoting web contracting and electronic signatures in a variety of industries.  The Summit took current and potential customers through exactly how e-signatures can reduce contract cycles, increase mobility of their workforce, and ultimately save cost.

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Daniel Sieff said. “EchoSign turns an ordinary contract into a living, breathing document.” Sieff, Director of Information Technology at LivingSocial, explained how to champion a web contracting initiative in your own company.  The benefits can speak for themselves, but we all know that there are always those resistant to change.  Sieff brought us some best practices and demonstrations that demystified the process of eliminating paper contracts from your workflow.

This event wasn’t just for people brand new to the concept, though. Paul Hirner, Partner at ThinkSmart, showed the audience how to truly integrate the e-signing process into their current business processes.  He explained that ThinkSmart, an EchoSign services partner, can allow you to expand your business model to be much more personalized and optimized to meet your business goals.

Audience members also got to hear from companies like Citrix, Google, New York Stock Exchange (NYSE), and Viacom about how e-Signatures worked for them.  In this case study panel, customers across industries and job functions provided tips and tricks on best practices to implementing e-signatures in their respective organizations. This was a great opportunity for potential customers to ask the questions that matter most to them, and hear an honest response from peers.

“It was inspiring to watch current customers talk to future customers about their experiences with Adobe EchoSign.  My favorite quote: ‘no it wasn’t a hard sell to convince my sales team to adopt EchoSign – as a technology company it was just embarrassing that we were using paper contracts.”” Said Erin Curtis, Director of Marketing at Adobe EchoSign.

If you have any questions about Adobe EchoSign or e-signatures in general, please feel free to contact us on the Adobe EchoSign website or leave us a note in the comments section below.

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3:52 PM Permalink
May 15, 2012

The Facebook IPO, and the End of Web 2.0 E-Signatures

facebook_adidasA truly singular event is occuring this week.  Facebook, the defining company of Web 2.0, is going public.  This is a fun, terrific event for all of us in technology, and at EchoSign, we’re especially proud to have had Facebook as an EchoSign customer since 2007.

It also marks the end of an era, the era in which e-signatures (and EchoSign) went from an idea to mainstream.  The end of the era of Web 2.0.

Web 2.0 meant different things for different segments of the web.  For consumer apps, it meant social.  For business apps, it came to mean collaboration and web-centered customer interaction, and the rise of SaaS.  What both have in common, is Web 2.0 was the (r)evolution of when and where everyone, consumers and businesses alike, had and used the internet every day, throughout their businesses and lives.

When EchoSign launched to the public on January 1, 2006 (Facebook was still college-only then), businesses were really just getting into trusting the internet for critical business processes.  For example, we learned earlier this year that when BT adopted EchoSign in 2006 it was their very first SaaS app — ever.  Yes, this sounds almost quaint today when every Fortune 500 company runs a suite of SaaS and web apps.  But it was novel back then, as internet ubiquity and reliability enabled every salesperson, for example, to connect with, sign deals with, and close their customers over the internet.

web_2_point_0So where are we in 2012?  SaaS is everywhere, and e-signatures have gone mainstream.  But even more importantly, the way we work has changed.

In 2006, we made an assumption that every business had access to the internet, but no one was going to bother using a scanner to sign, and no one wanted to use a fax.  So using a 100% web-based, platform agnostic service to sign and close deals would be 10x better.  And so it was.

But now mobile and the iPad/tablets have changed everything, as has Adobe Reader.  The internet is everywhere and 100% mobile, and we bring our own devices to work.   Now, or in short order, everyone will have a way to digitally add their signature to a document on their ipad/mobile device/PC built into Adobe Reader and basically built into their device — since Adobe Reader is the predominant way PDFs are viewed on mobile devices and 99% of laptops and desktops.  At least 1,000,000,000 now do or soon will have Reader on the device, ready to use to digitally sign any document sent to them, anytime.  Without even have to go a website at all, or learn anything new.

So a new core workflow exists.  Scanners and fax machines are not only irrelevant, but no longer even the issue.  If someone sends you a document to sign, you can just use your device, use Mobile or Desktop Reader (or other apps).

Or put differently, when you send a customer a document in 2012, you aren’t banishing them to the awful experience of a fax machine, as you were in 2006.  Anyone can sign on their iPad now, digitally.  So mobile + Reader really changes everything in giving everyone, everywhere, in any language and country, a 100% free, simple, intuitive way to sign something sent to them, using software already installed on their device.

So where does this leave EchoSign and e-signatures?  Pushed, like the rest of the web, to the next level.  Because “digital” signatures are now a ubiquitous, free, built-in part of the web world.  Period.

This was the theme of our 2012 user conference – Web Contracts.  EchoSign allows you to do much more than a signature.  It allows you to create and store forms and securely extract data from them in real time.  Track signatures from 100s or even 1000s.  Dynamically generate contracts and templates from Salesforce, NetSuite, SAP or Oracle data.  Pull documents from the Cloud, from Box, from DropBox, from Evernote, from Huddle, from wherever.

In other words, webifying your entire contracting process.  Whether you a company of 1, or 100,000.

Making your entire contracting process one-click simple, or the “Echo” part of our app and vision, is 100% of our continued focus in the next phase.

You can even hear it from Facebook itself, below ;)

Rock on guys, this week.

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6:48 AM Permalink
May 2, 2012

BT: “1,000,000 Contracts E-Signed on EchoSign — And Counting”

At our recent Web Contracts 2012 user confab and celebration, we were pleased to have Global and FTSE 100 leader BT present on how they’d e-signed over 1,000,000 business contracts on EchoSign (actually getting closer to 1.5 million now) worldwide.

The presentation and learnings are below.  A summary over 5 years and one million contracts with EchoSign:

  • Average contract signing time declined from 10 days to an outstanding 40 minutes company-wide.
  • The average sales process rep made productivity gains of 5 hours a week
  • 15-50% increase in closure rate.

Stunning for any business, let alone a £15 billion global leader founded in 1846.

[Also of keen interest are some general leanings about start-ups (we were a startup when BT started using us in late 2006 and early 2007).  Of the 17,000 — seventeen thousand — start-ups, potential web apps and other technologies BT looked at to bring in and use in 2006, it chose only 4.  And EchoSign was BT's very first SaaS app (of which it has gone on to adopt scores, from Salesforce on).  The learning: it's truly tough odds when you are doing something innovative.]

 

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6:42 AM Permalink

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