Adobe Sign Service Alert – 7/25, 2016

1:07 PM Pacific Time:  We are pleased to report that the Adobe Sign service has recovered fully and is running stably.

Adobe Sign Service Alert – 7/11, 2016

 

2:37PM Pacific Time, 7/11, 2016: We are pleased to report that the Adobe Sign service has recovered fully and is stable.

We appreciate your business and apologize for any inconvenience you may have experienced.

Adobe Sign Service Alert Impact Resolved – June 16, 2016

10:02 AM Pacific Time:  We are pleased to report that the Adobe Sign service has recovered fully and is running stably.

Adobe Sign Service Alert – June 16, 2016

The Adobe Sign is experiencing a period of impacted service which may have affected some customer from 8:34am Pacific Time, June 16, 2016.

This impact only affects customers authenticating via Document Cloud.  

Please keep your eye on Trust.echosign.com for updates.

Adobe Sign Service Alert Update – Jun 6, 2016

3:24 PM Pacific Time:  We are pleased to report that Adobe Sign services has recovered fully and is stable.

Adobe Sign Service Alert Update– Jun 6, 2016

3:00 PM Pacific Time:  The Adobe Document Cloud Sign Services operations team is fully engaged in finding the solution to the service disruption. We will resolve it as soon as possible.

Adobe eSign Service Alert – Jun 6, 2016

The Adobe Sign service is experiencing some service instability which may impact your service levels.

Our operations team is currently working to restore service to full capacity as quickly as possible.

We are sorry for any inconvenience this may cause, and appreciate your continued support.

Adobe Sign update– May 9, 2016

 

The Adobe Sign application experienced some slowness which may have impacted your ability to access the login page from 1:56 PM Pacific Time until 2:08 PM Pacific Time, May 9, 2016.

Our operations team is pleased to report that Adobe Sign application has recovered fully and is stable. We apologize for any inconvenience this may have caused, and we appreciate your continued support.

Adobe eSign Service Alert – April 26, 2016

Some Adobe Esign users are experiencing some problems logging in with legacy eSign credentials due to a change in the login page.  Affected users can log in at the URL https://secure.echosign.com/public/login.

Our operations team is currently working to restore the login page as quickly as possible. Please keep your eye on Trust.echosign.com for updates.

Adobe Document Cloud eSign Services Update– February 18, 2016

The Adobe Document Cloud eSign service experienced some slowness which may have impacted your service from 1:05 PM Pacific Time, February 18, 2016 until 1:08 pm Pacific Time, February 18, 2016.

Our operations team is pleased to report that Adobe Document Cloud eSign services has recovered fully and is stable. We apologize for any inconvenience this may have caused, and we appreciate your continued support.