E-Sign Service Update– Aug. 7, 2015

11:16 AM: Pacific Time:  We are pleased to report that the Adobe EchoSign service has recovered fully and is running stably.

E-Sign Service Alert – Aug. 6, 2015

 

The Adobe E-Sign service search functionality may not show recent documents added after 1:45pm PDT, Aug. 6th, 2015.

This is only affecting a limited number of users and all other E-Sign service functionality remains available.

Our operations team is currently working to restore the full search functionality as quickly as possible. Please keep your eye on Trust.echosign.com for updates.

We are sorry for any inconvenience this may cause, and appreciate your continued support.

EchoSign Service Alert – July 21, 2015

The Adobe EchoSign service has experienced some service instability which may have impacted your service levels from 18:44pm Pacific Time, July 21, 2015 until 19:26pm Pacific Time, July 21, 2015

Our operations team is pleased to report that the Adobe EchoSign service has recovered fully and is running stably. We are sorry for any inconvenience this may have caused, and appreciate your continued support.

EchoSign Service Update Incident Resolved – July 15, 2015

11:55 AM PST

We are pleased to report that the Adobe EchoSign service has recovered fully and is running stably.

ECHOSIGN SERVICE ALERT – July 15, 2015

The Adobe EchoSign service is experiencing some service instability which may impact your service levels as of 10:55 am/pm Pacific Time, July 15, 2015

Our operations team is currently working to restore service as quickly as possible. Please keep your eye on Trust.echosign.com for updates.

We are sorry for any inconvenience this may cause, and appreciate your continued support.

EchoSign Service Alert – Jan 15, 2015

EchoSign Service Alert – Jan 15, 2015

Adobe EchoSign experienced a period of impacted service which may have affected some customers from 1:46 pm Pacific Time, Jan 15, 2015 until 1:56 pm Pacific Time, Jan 15, 2015.

Our operations team is pleased to report that the Adobe EchoSign service has recovered fully and is running stably. We are sorry for any inconvenience this may have caused, and appreciate your continued support.

EchoSign Degraded Service Notification

The Adobe EchoSign service has experienced some service instability which may have impacted your service levels from of 02:02 am Pacific Time, Jan 14th, 2015 until 02:08am Pacific Time, Jan 14th, 2015

Our operations team is pleased to report that the Adobe EchoSign service has recovered fully and is running stably.We are sorry for any inconvenience this may cause, and appreciate your continued support.

– – EchoSign Support Team

EchoSign Service Maintenance Update– November 15th, 2014

10:59 PM Pacific Time: We are pleased to report that the Adobe EchoSign has completed our planned maintenance and has returned to full service.

EchoSign Service Maintenance Alert – November 15th, 2014

The Adobe EchoSign is currently undergoing a period of planned maintenance which may impact your service levels as of

9:00 pm Pacific Time, November 15th, 2014.

EchoSign Service Maintenance Alert – November 11, 2014

Valued Customer,

 

We wanted to make you aware of a planned maintenance window this weekend for Adobe Echosign. As part of our routine maintenance, and our ongoing work to increase the security, availability, and performance of the service, Adobe EchoSign will not be available this Saturday, November 15th, for approximately 90 minutes, starting at 9:01 PM PST. This is taking place during non-peak hours to minimize potential disruption to your business.

We apologize in advance for any inconvenience.

The Adobe EchoSign Team