Tips on resolving application issues for Linux users

We have received a few reports from Linux users having trouble running applications with AIR 1.5. Most of these cases appear related to the fact that the user had previously installed AIR applications using Adobe AIR for Linux beta we made available on Labs (an early release).

In the release notes (.pdf), we mention that you need to reinstall versions of your AIR applications that were installed using the Adobe AIR 1.1 Linux beta. However, we thought we’d try and provide step by step instructions on how to do this and answer a few other questions that we have heard from Linux users.

Do I need to reinstall all of my AIR applications installed using the AIR 1.1 beta runtime before they will work on Adobe AIR 1.5 for Linux?
Yes. AIR Applications installed using the beta version of Adobe AIR 1.1 for Linux must be reinstalled before they will run on Adobe AIR 1.5 for Linux.

Do I need to remove data saved by previous installations of my AIR applications, for them to work with AIR 1.5?
Yes, this data needs to be cleaned up when transitioning to Adobe AIR 1.5. You can do this by removing the folders ".appdata", ".adobe/AIR" and ".macromedia/Flash_Player/www.macromedia.com/bin/air*" from your home directory ($HOME). Do note that this will remove passwords and other saved data stored by AIR applications and will need to be entered again.

How do I uninstall my Adobe AIR applications on Linux?
Adobe AIR applications are installed as a native package (.rpm or .deb) on Linux. To uninstall an AIR application on Linux, use your system’s package manager to search for and remove the application that you want to uninstall.

On Ubuntu 7.10:

  1. Launch "Synaptic Package Manager" from the "System" menubar (System -> Administration -> Synaptic Package Manager)

    Ubuntu1-fit.png

  2. Search for the application that you want to uninstall such as "Twhirl" or "TweetDeck"

    Ubuntu2-fit.png

  3. Right click on the application in the search results, and click on "Mark for complete removal"

    Ubuntu3-fit.png

  4. Click "Apply" to remove the application

On openSUSE 10.3:

  1. Launch the system’s package manager from the start menu (Computer -> Install Software)

    openSUSE1.png

  2. Search for the application that you want to uninstall such as "Twhirl" or "TweetDeck"
  3. Remove the checkmark for the application’s package in the search results

    openSUSE2-fit.png

  4. Click the "Accept" button to remove the application

On Fedora 8:

  1. Launch the system’s package manager from the Start menu (Applications -> Add/Remove Software)

    Fedora1.png

  2. Search for the application that you want to uninstall under the "Search" tab such as "Twhirl" or "TweetDeck"
  3. Remove the checkmark for the application’s package in the search results

    Fedora2-fit.png

  4. Click the "Apply" button to remove the application

How do I uninstall the Adobe AIR runtime betas on Linux?

Adobe AIR is installed as an .rpm or .deb depending on your particular system. To uninstall the runtime that was previously installed, search using your package manager (as described above) for "Adobe" or "adobe" and remove all of the packages AdobeAIR_enu", "adobeair_enu", "adobeair1.0-enu" or "adobeair-enu" from your system. Also remove the "adobe-certs" package from your system.

If you prefer using a terminal command line, you could do the following:

On Ubuntu 7.10 (.deb):

  1. dpkg -l | grep "adobe"
  2. sudo dpkg -r <AIR and adobe-certs package names found from previous command>

On openSUSE 10.3 (.rpm):

  1. rpm -qa | grep -i "adobe"
  2. sudo rpm -e <AIR and adobe-certs package names found from previous command>

On Fedora 8 (.rpm):

  1. rpm -qa | grep -i "adobe"
  2. sudo rpm -e <AIR and adobe-certs package names found from previous command>

How do I uninstall AIR 1.5 on Linux?

The easiest way to uninstall AIR from your system is through the "Adobe AIR Uninstaller" menuitem under Applications/Accessories.

Uninstall.png

Alternatively, you could search for and remove the package "adobeair1.0" from the system (using the system’s package manager (e.g. Synaptic on Ubuntu)). If you prefer using a terminal command line, you could do the following:

On Ubuntu 7.10:

  • sudo dpkg -r adobeair1.0

On openSUSE 10.3:

  • sudo rpm -e adobeair1.0

On Fedora 8:

  • sudo rpm -e adobeair1.0

How do I uninstall AIR applications installed with AIR 1.5 on Linux?
Uninstall AIR applications exactly the way you would uninstall other applications on your system. The procedure is the same as outlined at the beginning of this post.

Why am I unable to install an AIR application through an install badge on a web page?
You will need to get the latest version of the Flash Player (10.0.15.3) to install AIR applications through an install badge.

Will AIR run on newer versions of Linux distributions? For example, Adobe AIR’s system requirements say Ubunutu 7.10, but I am running 8.10.
While we have not tested fully against newer versions of these distributions, we believe AIR should run fine in most cases. If you run into an issue, please send us a bug description using our feedback form and we will look into addressing it in a future version. For a list of our supported Linux distributions, please see our System Requirements page.

Will AIR run on Linux distributions not listed in your system requirements? For example, Red Hat Enterprise Linux?
Although we focused testing AIR against Fedora 8, Ubuntu 7.10, and openSUSE 10.3, it’s likely that AIR will run on other Linux distributions as well. For more information on the libraries required by AIR, see the Packages required to run Adobe AIR 1.5 for Linux technote. For a list of our supported Linux distributions, please see our System Requirements page.

13 Responses to Tips on resolving application issues for Linux users

  1. Loly says:

    Nice Article.. Thanks :)

  2. JK Wood says:

    Just why is it that RPM or DEB are required to install Adobe Air? There’s dozens of Linux distros out there that don’t use these, and I can’t for the life of me figure out why Air even cares about a package manager. What gives, guys?

  3. JK WOOD, there’s tons of Linux distros, but the ones that use RPM or DEB install are the vast, vast, vast majority.

    Just thank Adobe that they’re doing anything for Linux at all — they’ll get to Gentoo users eventually, or the community will, don’t worry. :P

  4. Sean Tomlinson says:

    How do you uninstall cleanly if you cannot see a package in a package manager?

    (MashDeck from mashable.com, Ubuntu Netbook Remix – Jaunty)

  5. Sean Tomlinson says:

    I found an answer if anyone else runs into my problem –

    http://www.knowliz.com/2009/06/how-to-uninstall-adobe-air-applications.html

    I ended up using the second methodology.

    Cheers!

  6. Dan Martin says:

    The answer to the question “Why am I unable to install an AIR application through an install badge on a web page?” is simply untrue. I have a much newer version of the Flash Player, and the newest version of Air, and the install badges (such as Tweetdeck) simply do not work.

  7. @Dan Martin: What version of Flash Player for Linux do you have installed? You must use the latest version. What distribution of Linux are you running and what version?

  8. birger says:

    I have done a quick test on Fedora 12.

    Air 1.5.3 crashes when trying to install applications.
    Air 2.0 seems to work better.

  9. @BIRGER – Our team is looking into this.

  10. Sundeep Maithani says:

    @BIRGER
    The crasher on FC12 is fixed in AIR 2.
    In case you want to use AIR 1.5.3 , as a workaround I suggest that you rename the following directory:
    /etc/opt/Adobe/certificates/crypt

  11. You made numerous nice ideas there. I done a search on the issue and learnt nearly all peoples will agree with your blog.

  12. We are a group of volunteers and opening a new scheme in our community. Your website provided us with valuable information to work on. You’ve done a formidable job and our entire community will be thankful to you.