Flex Poster Problems and Fixes

We’re aware of a few problems with people who are trying to receive the posters with the purchase of Flex Builder Standard or Pro. Here’s what we know, and what we’re doing to fix it.

Flex education serial numbers are not working. We’re aware of this problem and do intend on fixing it. If you’re getting a serial number for Flex Builder from the free Flex Builder for education program, we plan on allowing you to get the posters for free.

Flex volume customers are unable to request posters. Again, the serial numbers for people who purchase volume licenses for Flex Builder are not recognized. We’re aware of this problem and are working to fix it.

Online store customers have their software registered automatically. When they try and use the existing process for posters, they get a message saying that the software is already registered. If this is you, you can go directly to the poster request form and submit the form.

The posters are nearly ready to be sent out. We haven’t shipped out any of them just yet, but we plan on starting to send them this week.

As you can imagine, there are lots of people involved in this, and since its not something that Adobe has ever done, its new to everyone. We really, really appreciate your patience with us.

- Mike Potter
Flex Product Marketing