As an Adobe employee, I get the “My stuff is broke, tell me how to fix it” in a wondrous variety. My response is usually something to the effect that I’m not the amazing kreskin and then smile. Point is that we usually need a lot of information to even formulate a guess.
However, there is one thing that I like to mention as a general kind of ‘catch all’. It’s surprising at how often it can cure a user’s mysterious problems.
We call it ‘trashing the prefs’ and here’s how you do it.
On PC go to
UserFolder>Documents>Adobe>AdobeProductName (like Premiere Pro) Inside of this, there is a folder with a number (usually 4.0 for CS4). Take that to the trash and restart your application.
On the Mac its basically the same.
UserFolder>Documents>Adobe>AdobeProductName
Hope this helps you if you’re experiencing something less than a great experience.
troubleshooting,preferences,trash,Adobe prefs