Comments I added a couple of new topics to InDesign Help.
What to do if InDesign freezes
Common InDesign error messages
At Adobe, I’m responsible for documenting features in various products. Other people at Adobe write tech notes for error messages and installation problems. However, I’ve noticed that several people search Help to find installation and error message solutions.
So I thought I might help those people by directing them to the appropriate tech note that addresses the issue.
If you’re aware of an error message that’s not in that topic and should be, please leave a comment either here or in the error messages topic. I’ll add the error message to the list and link to the relevant tech note. And if no tech note exists for the error, I’ll contact Matt to see if he can create one.
I’m trying to open files that were previously created on another machine. when I try to open them on my work machine they crash Indesign and give this error message.AppName: indesign.exe AppVer: 5.0.4.682 ModName: optical kerning.aplnModVer: 5.0.0.458 Offset: 00028112I can open them on my MAC at home and other machines. How can I resolve this for my work PC?
I had the same issue come up on my system. I would look into whether there is an update for the graphics card. It solved my problem.
I am preparing a book using In Design. I keep getting a message that there is “overset Text”. I can see the red box, and if I click it somewhere in the margin I get some repeated text I don’t now need. How can I get rid of it? I’ve tried searching the “help” section of the program, and yours is the only reference I can find remotely close to being of help.If you can help me I’d be very grateful.Thanks!Marea Downey
InDesign error code -5000 when trying to save magazine cover as pdf, eps, jpg. Other covers and other InDes files save ok. Web has no info for -5000 error code.
This article is way to condensed and small type to be read on my screen.
My error message: Cannot open the file. Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing or the file may be open in another application. This is what I got when I tried to open someone else’s InDesign file.
I have a serious problem, i tried to open a file and it gave me the following error message. Cannot open file_name.indd. the file is damaged and cannot be recovered (Error code: 5.) – Please help
Theo – Go here:
http://blog.gilbertconsulting.com/2009/02/how-to-fix-corrupt-indesign-file.html
When trying to “Save a copy” of a document created a year ago, an error message appeared saying: Cannot save a copy of “2009 Annual Report.indd”. The file is damaged (error code: 1).
Then when trying to save a new document, an error message appeared reading:
Cannot save “Untitled-2″ under a new name. The file “DBTmp52031049602153″ is damaged. (Error code: 0).
Can you help? I opened and saved a document in InDesign yesterday. I’m not sure why it won’t let me do such a simply procedure today?
Thank you.
Genna
If you can open the document, export it as an IDML file, and then open it and try again. Please ask this type of question in the forum:
http://www.adobe.com/go/id_forums
I am trying to post my document on line, and when i go to package it for go live and it asks to save a get a message error that “the above path is too long”, i try changing the name, even receiving the file but i keep getting the same message. what should i do?
Adobe Indesign cannot load the HL COMPOSER.RPLN plug-in. The HL COMPOSER.RPLN plug-in requires the 2.2 version of Indesign.
i’ve instal idd on mac and it says “disk inage failed to mount – error-4960″. please help. thank you.
When it was extracting, an error popped up and said. disk image failed to mount. error 4960. help?
i am trying to do a picture slideshow and when i followed the tutorial from adobe to place the picture indesigns crashes and closes…i do not understand why..
Try resetting InDesign preferences.