Audition 3 and Windows Vista SP1 Compatibility
Over the weekend there were reports on our support forums from users having problems launching Audition 3 running the latest release of Windows Vista SP1. This problem was also reported yesterday in InformationWeek. Since these reports surfaced our engineering team has been working to determine what is causing it. So far we have only been able to re-create the problem once on a 64-bit version of Vista SP1. We have not been able to reproduce the issue on a 32-bit version of SP1. If any of you out there have experienced problems launching Audition 3 on Vista SP1 please leave a comment here with details of your system configuration.
The report in InformationWeek gave the impression that anyone trying to run Audition 3 on Vista SP1 would run into this issue. It appears from our tests to date that this is an isolated issue that is happening to a minority of users. As with any major operating system update, our engineering team did extensive testing prior to the launch of Vista SP1 to ensure Audition was compatible with this update. At this point it’s too soon to know what is causing the issue being reported, but rest assured we are working on it and will post an update once we know more.
Lawson
UPDATE: We have posted a workaround on our support forum here:
http://www.adobeforums.com/webx/.59b509c9/21
However, you will still experience the issue if you have a trial version of Audition running on Vista SP1 64-bit. We are working with Microsoft to come up with a resolution and will continue to post updates here and on our support forum.