by Julieanne Kost

 Comments (6)

Created

June 23, 2014

Jeff Tranberry has created an excellent FAQ for the 2014 release of CC covering the most common questions about installing, troubleshooting and  getting up to speed with this new release.

 

COMMENTS

  • By Bill Fuller - 8:23 AM on June 23, 2014  

    Not a word about the Lightroom 5.5 install nightmare that leaves the application unable to launch. Seems like there is a different workaround for every person. Adobe screwed that one up big time, and Adobe tech support made it much worse. Do not let Adobe tech support take control of your computer to “fix” the problem. Took me two days to get my computer working properly after letting them get at it.

  • By Bill Fuller - 8:24 AM on June 23, 2014  

    Not a word about the Lightroom 5.5 install nightmare that leaves the application unable to launch. Seems like there is a different workaround for every person. Adobe screwed that one up big time, and Adobe tech support made it much worse. Do not let Adobe tech support take control of your computer to “fix” the problem. Took me two days to get my computer working properly after letting them get at it.

    • By Pete Green - 4:24 PM on June 23, 2014  

      Did you get your Lightroom working Bill? At this point you should mostly need to sign out of the Creative Cloud application, and then sign back in: helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  • By Lewis Klein - 2:27 PM on June 23, 2014  

    On windows, my Lightroom can’t launch NEFs into Photoshop (seems to launch everything else) and my wife can’t download photoshop after changing the installation drive from the default C: drive to the D: drive.

  • By Rich Allender - 7:44 AM on June 24, 2014  

    Hello I too have been down the Adobe Tech support nightmare. I am trying to get the adobe textures pro to work on photoshop CC (2014) with absolutely NO luck after 72hrs of trying they finally said that Kurel is the only one approved for use in CC (2014) I am usually good at figuring things out and finding avenues to go down and get them taken care of, but this has me stumped. My real problem know is that I can’t even revert back to just CC because I followed some advise that if you uninstall CC it would stop disrupting the extension manager then the extensions would work properly in CC (2014) any help will be greatly appreciated. Also sorry if I did this wrong but I am about to the end of my rope and just trying to get help.