Comments on: Adobe Snow Leopard FAQ

By: Chris Miller

Chris Miller — Wed, 01 Jun 2011 16:03:32 +0000

Sorry to bug you, but in searching for a solution to my problem, I found that you posted the same problem:

“I am working with CS4 and OS 10.6.4 and having problems. Sometimes I am getting complete crashes, but frequently the program freezes. When I go to force quit, it shows that the application is not responding.”

I was wondering if you had any leads for a solution.

Thanks very much in advance.

Chris

By: anna Gori

anna Gori — Tue, 02 Nov 2010 05:43:32 +0000

Photoshopcs5 update, is working, if i do not have upgrated the photoshopcs4?

By: David

David — Sat, 23 Oct 2010 23:00:41 +0000

I recently got an update message from Adobe saying that I needed to upgrade flash player to 10.1 version, I did this and now I can’t get anything with flash to run on Safari SnowLeopard 10.6.4.
I phoned Apple support and they told me its an adobe problem and to call Adobe tech support. Im really pissed as I have tried the uninstall adobe suite and reinstalling but still every time flash tries to load the app tells me to upgrade to 10.1 flash version, so its not being recognised or supported. Well I can’t even watch BBC Iplayer any more, or youtube or in fact pretty much any video content…
Any ideas what I should do?

By: Terri

Terri — Wed, 04 Aug 2010 21:15:39 +0000

I am working with CS4 and OS 10.6.4 and having problems. Sometimes I am getting complete crashes, but frequently the program freezes. When I go to force quit, it shows that the application is not responding. If I wait—often for a few minutes—the application becomes live again. VERY FRUSTRATING!

By: Travis

Travis — Mon, 03 May 2010 18:25:20 +0000

This is crazy! Yes, we don’t HAVE to upgrade to Snow Leopard. Stick with CS3/4. So what Adobe is saying is, “save your money, avoid frustration, don’t buy our products.” What kind of a business strategy is that to steer your customers away? So why even develop products at all if you aren’t going to pimp them appropriately? How is alienating your customer base putting cash in your investors portfolios. Customer retention is key.

By: Pavlo (graphic designer, Australia)

Pavlo (graphic designer, Australia) — Sun, 02 May 2010 16:21:05 +0000

Adobe [We're helping Apple test their bug fixes. There's nothing else we can do at the moment. --J.]
Translation: We’re helping Apple test their bug fixes. We don’t want to spend any more time or money on resolving these issues for CS3. We have decided to do nothing more about it and we’ve put it on the back burner. Like it or lump it.
End result for Adobe: a good percentage of your user base gets incredibly pissed off at having unsupported software that was bought new as recently as 1 year or 18 months ago! (in my case with CS3).
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Adobe probably thinks it has an unassailable market position just as Quark thought it did in the 90′s. Adobe, don’t rest on your laurels, or take us – the people who pay good money for your software – for granted. People will start looking for alternative software suppliers.
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By: Pavlo

Pavlo — Sun, 02 May 2010 06:07:52 +0000

I have an iMac i5 27″ running SL 10.6.2 and so far runs pretty well with CS3.
Sounds like a pain but maybe you could go back to 10.6.2?
After all the negative reports I’ve heard about SL on 10.6.3 Im not game to upgrade!

By: Jeffrey Tranberry

Jeffrey Tranberry — Thu, 15 Apr 2010 16:11:30 +0000

Yes. CS5 is compatible with 10.6.3. We also support 10.5.8.

By: Laura

Laura — Thu, 15 Apr 2010 15:07:40 +0000

Is CS5 compatible with OS 10.6.3?

By: Jeffrey Tranberry

Jeffrey Tranberry — Fri, 09 Apr 2010 07:23:16 +0000

Apple changed the way that it handles system serial numbers in 10.6.3: http://kb2.adobe.com/cps/834/cpsid_83499.html

By: HS

HS — Fri, 09 Apr 2010 03:38:40 +0000

Acrobat and Indesign CS3 crash with OSX 10.6.3
Any help?

By: Mike Hodson

Mike Hodson — Thu, 25 Mar 2010 11:27:44 +0000

Strange thing is – I am trying to install CS3 on a new iMac 21.5″ with SL – won’t go! My daughter tried same with a new MacBookPro and SL – thats OK?
Somewhere between Apple and Adobe we are not getting good service.

By: Mike Hodson

Mike Hodson — Thu, 25 Mar 2010 09:19:10 +0000

The same thing has happened to me – upgraded to Snow Leopard because my old iMac died and I bought a new one. CS3 will not install – the iMac won’t even see any content on the damned disc!
Yet our MacPro using Leopard does so, and my daughter with a new MacBookPro and SL installed OK using her own disc.
Clearly “SL and CS3 are compatible” needs a little qualifying Jeffrey.

By: Nick Kind

Nick Kind — Thu, 18 Mar 2010 17:51:46 +0000

Does anyone experince laggyness when drop shadows are switched on in layer effects? There’s also a laggyness in moving around highlighted text?
I just bought the latest 27 imac and am really disspointed with it. My main tools are CS4 and for some processes, such as the above, I revert back to my Pentium 4 3.2ghz.
2 hours on Apple support (who are in fairness very professional and great to work with), 2 hours with Aode support (who are absolutley awful), and no wiser.
So where does one go from here?
Your’s truly dissapointed!
NK

By: Chris Thurrott

Chris Thurrott — Sun, 14 Mar 2010 08:45:27 +0000

Fireworks CS4 keeps crashing on my 2.66 GHz MacBook Pro running MacOS X 10.6.3. I’ve got all the latest updates, but still crashes.
When is the fix coming?