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October 22, 2009
Adobe Windows 7 FAQ
Adobe has posted an FAQ discussing Creative Suite support for Microsoft Windows 7. For more detailed technical info, see the technote on "Installing and using Windows 7 with Adobe applications."
Adobe's support policy for Windows 7 is the same as it is for Mac OS X Snow Leopard: test and focus on the currently shipping versions of software, while also performing some testing on older versions. Hopefully the wording of this FAQ is clearer than the Snow Leopard version was initially.
Comments
I don't know if you've addressed this in CS5, but my No #1 Windows 7/Vista feature for Adobe is this:
Implement the native open/save dialog boxes.
This may not be as sexy as some new editing tool, but it would save me time and irritation on a DAILY basis. I shouldn't have to dig through a directory structure to get to my files, when Windows has a nice shortcut setup built into it's common dialog. Like the Mac. Where you guys support it.
Please Adobe, fix this. It's the most irritating thing about CS on Windows.
Actually, two issues on Windows.
When you turn off all the tabbing features in CS, dragging images into photoshop STILL opens them in a tab.
I was under the impression you said this could be completely turned off? Is that a bug?
Either way, super annoying. Please fix.
[Sorry, but it's not something we're able to change in CS4. In the future, turning off the "open in tabs" pref will apply to dragging and dropping into PS, whereas in CS4 it applies only to files run through the Open path. --J.]
The trick to keeping files from opening in a tab is to drag files you are opening to the title bar, not to the canvas area.
[Ah, good tip--thanks. --J.]
Yes, I'm aware of this. I just forget to use this workaround often enough to get irritated every time it happens. It's a bit depressing to know I'll need to shell out $500 for CS5 to get this bug fixed.
Anyway, sorry to rain on the Win7 parade with a couple complaints, but how often do you get to annoy an actual Photoshop PM? (and even stay vaguely on topic!) :)
The FAQ says, "Adobe Creative Suite 4 and Creative Suite 3 solutions were included in our testing efforts."
Which begs the question: Is there a similar FAQ for the CS3 family? I can't seem to find it.
To answer my own question: The first FAQ linked above is targeted at and titled for the "Creative Suite 4 Family", but the content is taken straight from the tech note and applies to both CS3 and CS4.
Windows 7 is not even listed in the System Requirements. It's not like Adobe didn't know it was coming. How come I need to come to your site to find things that I should really find (easily) on the Adobe site.
Just got Windows 7 yesterday. Fresh install for both Photoshop,Bridge,and Acrobat.
Btw,will this new OS make it possible for Photoshop icons to display as thumbnails in Windows Explorer? I'm using an old psicon.dll to do this,but I wish Adobe would be able to shake hands with Microsoft and get it done.
[Yeah, that would be great. Apple has been able to add support for PSDs in Quick Look without relying on Adobe, and MSFT has the PSD format documentation. That's not to say we shouldn't step up, too. We just haven't been able to find time yet. --J.]
As always,I appreciate your being out here.
[Thanks; that's always nice to hear. --J.]
Hi,
I have an issue with w7, CS3 appears to search for printer drivers ever time it opens a file. It can take up to 3 minutes per file. When I delete the printer drivers the files open instantly. Is there an update to fix this problem.
Photoshop isn't searching for printer drivers -- Photoshop is just asking the OS for the name of the default printer. The printer driver itself goes off and wastes that time to answer a bloody simple request. This seems to be specific to certain drivers, usually when dealing with remote printers. We're still working with Microsoft to find a way around that problem (which printer vendors don't seem to be able to fix). This happens on XP and Vista, with certain drivers.
Chris - please correct me if I'm wrong, but I believe there's a workaround available (although it's not ideal).
So long as your default printer is set to a local printer, the problem doesn't occur. Obviously that's not ideal for people who don't want to have to change the output printer all the time when doing other printing, but it may be workable in some situations.
Phil - correct, that is the workaround. Or set the default to something like "Print to PDF" that won't end up searching the network.
When/how can we use the native file open & save dialog?
Can you shed any light on why these programs are using what appears to be a semi-custom file open/save dialog? It looks like other applications that are not aware of Windows 7 are still showing the native dialog (and all of my shortcuts, more importantly!)
Hi, is there any way to print to the pdf printer under Windows 7 Pro 64 bit? Everytime I try it causes an error in the printer queue. It worked fine under Vista Home Premium, admittedly I was using 32 bit then, but surely it can't be that hard to sort??
Hi, is there any way to print to the pdf printer under Windows 7 Pro 64 bit? Everytime I try it causes an error in the printer queue. It worked fine under Vista Home Premium, admittedly I was using 32 bit then, but surely it can't be that hard to sort??
Ok, I give in. I've just downloaded the latest Acrobat Pro 8 update through the program and it appears to have done the trick! Thanks anyway and happy Thanksgiving.
Ed
I have upgraded my whole office to Windows 7 for the ease of networking and shareing. CS4 Extended won't install in any computer, and I have a fortune in it!!!!! Windows 7 required it uninstalled before upgrade!!! Without Adobe Photo shop I can't do business!!!!!
Adobe has no help and is not fixing the problem. anyone have any ideas how to install in 7, or do i file a class action suit against Adobe? Help!!!!!!
CS4 installs and runs without issue on Windows 7 (I ran it during Win 7 beta and now in full release).
What exact errors are you seeing?
No one can help you until you provide specific details of the problem and threatening to file a class action suit just makes you look like a fool. So, explain some details and I bet you can be helped.
Setting up a new laptop using Windows 7. Installed CS4 Design Premium. Adobe Updater returns an error: "The update server is not responding, which means it might be offline at the moment, or the Internet or firewall settings may be incorrect. Please try again later." Other laptop (using XP) finds the server without error. Both PCs use the same wi-fi network. Other apps on the "7" laptop find the internet. Any ideas?
Found solution: disabled the wireless adapter Microsoft Virtual WiFi Miniport.
CS Premium [v.1] and Windows 7
Users might be interested to hear that I appear successfully to have re-installed CS1 on my new Windows 7 machine. I was extremely careful about settings and the whole procedure (installing individual programs rather than the Suite), but the individual programs seem to work just fine (in XP compatibility mode) including MenuMachine for GoLive.
FWIW - laplink PCmover will NOT work with Adobe software - one has to re-install from the original CDs.
I did find, however, that re-activating the suite on-line did not work - had to telephone.
Hi there
I have CS2 Design Premium full version and CS4 Design STandard upgrade version on my Windows XP PC. I have a copy of Windows 7 and would like to upgrade, but I am worried about compatability - i.e. I HAVE to install CS2 before I install CS4, because CS4 is an upgrade, but can't seem to find any mention of whether this will cause any problems at all?
I don't actually need to use the CS2 programs, just have CS2 on my machine so I can install the upgrade version CS4.
Any ideas?? Thanks all!
I have a new install of Windows 7 64 bit, and a new install of Photoshop CS4 and the thumbnails are missing. I need a workaround as this is the most irritating change I've even seen. I have a VERY expensive piece of software that's worse than what I upgraded from.
[We retired the Windows PSD shell extension several versions ago. Maybe this extension will help.
Is the save dialog going to be fixed in CS5? I use Windows 7 64-bit and when I ctrl+shift+s to save a jpg, I can't stand having to navigate through the folders. I know I can use batch processing but why can't you allow PS to just recall the last directory I saved to. And on top of that, the ability to have favorited folders or use the Windows 7 based favorites side bar is required. It is so much faster and easier.
It's not perfect, but "Recent Places" and "Libraries" come up in the dialog so you shouldn't have to navigate too far to find the folder you want.
Hi Maybe you can help me. I am new to Adobe, just purchased Creative Suite CS4. Tried installing on a Sony Windows 7 notebook, and it just doesnt install. Are there any settings that may be preventing the software from installing?