June 15, 2010

Snow Leopard update fixes CS3 problem

When Mac OS 10.6.3 was released, we identified a problem that could cause Adobe CS3 apps to fail to launch. A change in 10.6.3 meant that a small number of customers who’d had hardware replaced and whose system serial numbers didn’t get set correctly after the repair could no longer launch CS3 apps. We worked with Apple to identify the problem and get the fix, and it’s now available in the 10.6.4 update.
Speaking of 10.6.4, it includes an older version of the Adobe Flash Player. Adobe recommends users update to the latest, most secure version of Flash Player (10.1.53.64). After running the 10.6.4 update, you can verify the Flash Player version number by checking the About Flash Player page, or by right-clicking SWF and choosing “About Adobe Flash Player.”

Posted by John Nack at 8:09 PM on June 15, 2010

Comments

  • 007JB — 12:23 AM on June 16, 2010

    10.6.4 did not fix the licensing issue. Or is there an additional step that is required after installing the update?

  • Jeffrey Tranberry — 4:08 AM on June 16, 2010

    The 10.6.4 update fixes a crash on start up related to licensing. If you’re getting an error for “Licensing for this product has stopped working.” that is a different issue most commonly resolved by Solution 1 in this document: http://kb2.adobe.com/cps/512/cpsid_51260.html

  • Herman — 7:09 AM on June 16, 2010

    Of note, the update did not downgrade my Flash version, it’s still at 10.1.53.64

  • Houston — 8:18 AM on June 16, 2010

    10.6.4 did not fix the issue for me either. All CS3 applications still unexpectedly quit shortly after launch.

  • David — 10:04 AM on June 16, 2010

    Installed the 10.6.4 update, and now Fireworks CS3 crashes any time I try to import any EPS or Illustrator file–even the simplest of files (a single rectangle) causes it to crash. Not thrilled.

  • 007JB — 10:58 PM on June 16, 2010

    Update: after deleting the flexnet folder as suggested in the knowledge base document listed above I was able to activate the program and the issue was resolved. Thanks
    So 10.6.4 did fix the issue with cs3.

  • Brian — 6:00 AM on June 17, 2010

    The update DID NOT fix anything! all my video apps (in my CS3 Master Collection suite) will NOT open!!!

  • Jeffrey Tranberry — 8:56 AM on June 17, 2010

    Brian, What error are you seeing? Or are the applications crashing on launch still?

  • Jeffrey Tranberry — 8:57 AM on June 17, 2010

    Glad to hear that KB Document helped.

  • Marco — 3:18 PM on June 17, 2010

    Updating to 10.6.4 is causing Photoshop CS3 to throw a program error (Could not complete your request because of a program error). when attempting to use the type tool. If I click the canvas a few times with the type tool selected, the program gets stuck on the error message and must be forced quit. I attempted to fix this issue by reinstalling CS3 and also cleared my preferences but the problem is still there.

  • Scott — 10:10 PM on June 20, 2010

    Horrible update. Photoshop will not open.
    Bridge will, and Illutrator is currently on bounce one-thousand…oh wait. It’s dead now too. Glad I backed up, because tonight I’m going right back to 10.6.3
    SuperDuper to the rescue.

  • Ignazio Pacces — 5:23 AM on June 21, 2010

    Just happy I started to use time machine so I was able to downgrade back to 10.6.3.. Using cs5 my monitors already 5 times since the 15nth, when I did the upgrade to .4, started to flicker like crazy while the system totally freeze.. what an upgrade!!

  • Peter Brooks — 9:36 AM on June 21, 2010

    Unfortunately this didn’t fix my CS3 Photoshop problem – it crashes every time I start it.
    I’ve tried running applejack with deep cleansing on [AUTO], but I get the same error.
    What can I do to get Photoshop working? Adobe had some story about changing the serial number, but Apple denied all knowledge.

  • Kieran — 9:54 AM on June 22, 2010

    I installed the 10.6.4 update but unfortunately the issue is still unresolved (Adobe CS3 programs won’t launch).
    I’ve not had hardware replaced, so in my case it’s not a serial number issue.
    Does anyone have any further insight?

  • Jeffrey Tranberry — 1:00 PM on June 22, 2010

    Kieran, do the apps crash, or do you get a warning message?

  • Jeffrey Tranberry — 1:05 PM on June 22, 2010

    Peter, Shoot me an email ( jtranber at adobe dot com ) Do you have and support cases logged?

  • Carole Garside — 10:11 PM on June 24, 2010

    I just upgraded snow leopard to 10.6.4. Since I have done this, all my adoble creative suite 2 programmes crash when I try to place anything. Is the only solution to revert back to 10.6.3m and how do I do that

    • Derek — 10:48 AM on August 24, 2010

      Hey, so did your CS 2 work fine with regular Snow Leopard, 10.6?

      Anyone else have insight about Adobe’s CS 2’s compatibility with 10.6?

  • Rich C — 7:51 AM on June 26, 2010

    My CS3 PhotoShop ran fine on 10.6.3.
    Installed 10.6.4 easily.
    Now it takes 3 and a half minutes to launch PS and it barely runs. It’s useless.
    I’m in the same boat.
    Rich C

  • GAJoe — 3:01 PM on July 09, 2010

    I just bought a new iMac with Snow Leopard and migrated my CS3 Design from my pre-intel macbook pro. Photoshop and Indesign open fine (I haven’t tried saving anything yet) but Illustrator won’t even open. I upgraded to OS 10.6.4 which took 4 hours on a DSL, and still get message that command cannot be completed.

    What can I do next?

  • pavlo — 5:10 AM on July 31, 2010

    Wow, I’m definitely not ‘upgrading’ (and I use that term advisedly) to 10.6.4.

    Maybe… just maybe 10.6.5 will fix these issues with CS3 compatibility? Fingers and everything else crossed. I only bought the CS3 package a little over 18 months ago and it seems it’s not receiving full support.

  • Kristn S — 3:28 PM on August 05, 2010

    My graphics card died on older Macbook Pro for 3rd time. I just picked up a new model Macbook Pro with OS 10.6.4 already installed.
    TIme Machine migration from the previous Macbook which had 10.5 produces nothing when opening PS3. I try to use install disks but get a dialogue that says contact Adobe support.
    India Support tells me I must upgrade to CS4 because CS3 will not work.
    Now that burns me that I was almost forced to upgrade but didn’t because I am already 4 days past my deadline so I will resurrect my old G5, install all the fonts and brushes that I was using to get back to work because I read here and in other places Adobe has been working on this issue. I am not ready to plunk down another grand yet Adobe support tried to insist I must.

    Burning over this fact and that I will have to return to this issue upon completion of my deadline.

    • scott — 4:40 PM on September 11, 2010

      Something that might help Kristn: when a machine dies, as mine did, PS is still activated on that system, and you can’t deactivate it of course. You need to call the activation phone at Adobe. I found them to be very helpful and it only took a couple of minutes (approximately).

      My recollection is that it is a different phone number than regular support. They are definitely organized around registration problems.

  • cathi — 11:41 AM on August 22, 2010

    I’m on 10.6.4, and CS3…. and still having these problems of crashing upon launch as well. SO frustrating! Has anyone found a solution yet?

  • Angela — 2:50 AM on September 11, 2010

    I think it should be a lawful requirement that Apple states on its packaging just what software will not work on its upgrades. As far as I am concerned, 10.6.4 is not fit for purpose, was a waste of money and has cost me a fortune in time and money updating and replacing software/hardware and I’m still not there yet…

  • scott — 4:39 PM on September 11, 2010

    I think that it should be a lawful requirement that people who upgrade their OS without thinking about whether older software will work with it should not be allowed to whine.

  • Ned — 9:56 AM on October 14, 2010

    Does anyone have any more info on this? I Held my breath and installed SL (10.6.3-straight update). Had no problems, and my PS CS3 works fine. Should I update to 10.6.4? I have never had probs with Apple updates as far as CS3 is concerned, but this sounds serious and unresolved.
    Thanks.

  • Ned — 12:21 PM on November 23, 2010

    UPDATE: OS updates to 10.6.4 & 10.6.5 do not seem to have affected CS3 at all in my case.

  • Seth — 6:57 PM on December 26, 2010

    Any updates on this? I’m am holding off on Snow Leopard until I feel confident that my CS3 will run properly.

  • Jim — 6:38 AM on December 29, 2010

    Am I wasting my time trying to get inDesign CS3 to function on my new MacBook Pro? It just won’t open. No error message. Reinstalled it from the original disk but it still hangs. Adobe won’t answer CS3 questions, Apple blames Adobe, the forum discussion of the problem has been closed and I can’t afford the upgrade to CS5. My iBook died and I have a huge inDesign project half way done. Am I screwed.

  • Gigi — 11:41 AM on February 16, 2011

    I am buying a new imac. I cannot afford cs5 but can secure cs3 through school sell-off. will it work on snow leopard?

  • Barry McCormick — 9:51 AM on March 20, 2011

    I just purchased a new imac running 10.6.6. I migrated CS3 over and have major crash problems with Photoshop and Bridge. I was going to de-install and re-install, but instead “repaired” those two applications…. and then did all the necessary updates. Did not seem to help the situation. Any suggestions?

  • Julie — 5:32 PM on April 07, 2011

    I have a Mac Pro Quad-Core w/Intel Xeon with 10.6.2 running all my Adobe CS3 with no problems. Everywhere I have read people having problems with the OS above this version. I am knocking on wood, but have been running with no problems at all for the past 4 months. I don’t think either Adobe or Apple truly care about the older versions of anything.

  • Stephanie Richoll — 2:33 PM on May 05, 2011

    I’m having this issue too with CS3 not working with the new Snow Leopard, but I didn’t know to back up using time machine (is that it?) So is there anyway to go back to a lower OS, and is that the only way the CS3 is ever going to work with it again? Because I’ve heard lots of stories about how “not to panic because Adobe’s fixing the problem and CS3 will work fine with Snow Leopard” but it’s not for me. It crashes upon launch every time. Please help!!! I can’t afford a new $1000 CS Suite just because of this!!!

  • James Kelly — 3:49 PM on May 05, 2011

    My old mac died and I had backed up CS3 on another hard drive ( old machine did not have time machine). When I tried to download it on my new mac with 10.6.7 it would fail before launch.
    I then tried to load from the disc, and it again failed before launch.
    When I try to reload after cleaning with CS5 cleaner, it still must have a hidden component because it doesn’t ask for the serial #.
    How can I get in and clear out the serial #, since I can’t access the application?
    I have used Photoshop since Photoshop 1.0 and will not buy another version unless this can be fixed!

    • Peter Schütte — 9:20 AM on May 07, 2011

      Hi, I have come to a point that I need to replace my great G3 tower and get a brand new iMac. It will have Snow Leopard and I wonder if my CS2 and CS3 will work on this new machine. (I have not yet bought it). Can you tell me whatever you know about this? The stories on this site kind of worry me… I do not like CS5 and want to keep CS 2 or 3.
      Thanks so much for your thoughts
      Peter

  • Joey Bowles — 4:57 PM on September 26, 2011

    I just installed Snow Leopard on my Mac OS X laptop (now have 10.6.8), and can no longer open up my PS CS3. It crashes every single time I try to open something. All the info here is regarding 10.6.4 – do you have any info for 10.6.8? Is there a way to repair this? Thanks.

  • David Miles — 4:16 PM on November 24, 2012

    10.6.8 or 10.6.5 don’t work with Photoshop CS3 or any of my adobe apps. I am really miserable I have tried reinstalling both the OS and CS3.
    I click on any CS3 app and they don’t start and get an error message. Can anyone help? Report is below.

    Process: Adobe Photoshop CS3 [544]
    Path: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
    Identifier: com.adobe.Photoshop
    Version: 10.0 (10.0×20070321 [20070321.m.1480 2007/03/21:16:39:00 cutoff; m branch]) (10.0)
    Code Type: X86 (Native)
    Parent Process: launchd [269]

    Date/Time: 2012-11-25 00:15:35.039 +0000
    OS Version: Mac OS X 10.6.8 (10K549)
    Report Version: 6

    Interval Since Last Report: -5071272 sec
    Crashes Since Last Report: -215417
    Per-App Interval Since Last Report: -77875 sec
    Per-App Crashes Since Last Report: -1
    Anonymous UUID: BFE4BE5A-574E-443E-B5B6-D24F0E99A36A

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread: 4

    Thread 0: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x94d84b5a semaphore_timedwait_signal_trap + 10
    1 libSystem.B.dylib 0x94db26e1 _pthread_cond_wait + 1066
    2 libSystem.B.dylib 0x94de15a8 pthread_cond_timedwait_relative_np + 47
    3 com.apple.Foundation 0x9932495c -[NSCondition waitUntilDate:] + 453
    4 com.apple.Foundation 0x992dd451 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5 com.apple.Foundation 0x992dd334 -[NSConditionLock lockWhenCondition:] + 69
    6 com.adobe.Photoshop 0x00e70209 0x1000 + 15135241
    7 com.adobe.Photoshop 0x00e0b6b1 0x1000 + 14722737
    8 com.adobe.Photoshop 0x00d38593 0x1000 + 13858195
    9 com.adobe.Photoshop 0x00e0ec85 0x1000 + 14736517
    10 com.adobe.Photoshop 0x00e08ecf 0x1000 + 14712527
    11 com.adobe.Photoshop 0x00e09ce2 0x1000 + 14716130
    12 com.adobe.Photoshop 0x00e0a27e 0x1000 + 14717566
    13 com.adobe.Photoshop 0x00d3b589 0x1000 + 13870473
    14 com.adobe.Photoshop 0x00d3d7d1 0x1000 + 13879249
    15 com.adobe.Photoshop 0x00bef8d4 0x1000 + 12511444
    16 com.adobe.Photoshop 0x001bbfa8 0x1000 + 1814440
    17 com.adobe.Photoshop 0x006ec1d9 0x1000 + 7254489
    18 com.adobe.Photoshop 0x0021981b 0x1000 + 2197531
    19 com.adobe.Photoshop 0x002199e9 0x1000 + 2197993
    20 com.adobe.Photoshop 0x00002fd2 0x1000 + 8146
    21 com.adobe.Photoshop 0x00002ef9 0x1000 + 7929

    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x94dab382 kevent + 10
    1 libSystem.B.dylib 0x94daba9c _dispatch_mgr_invoke + 215
    2 libSystem.B.dylib 0x94daaf59 _dispatch_queue_invoke + 163
    3 libSystem.B.dylib 0x94daacfe _dispatch_worker_thread2 + 240
    4 libSystem.B.dylib 0x94daa781 _pthread_wqthread + 390
    5 libSystem.B.dylib 0x94daa5c6 start_wqthread + 30

    Thread 2:
    0 libSystem.B.dylib 0x94daa412 __workq_kernreturn + 10
    1 libSystem.B.dylib 0x94daa9a8 _pthread_wqthread + 941
    2 libSystem.B.dylib 0x94daa5c6 start_wqthread + 30

    Thread 3:
    0 libSystem.B.dylib 0x94d84afa mach_msg_trap + 10
    1 libSystem.B.dylib 0x94d85267 mach_msg + 68
    2 …ple.CoreServices.CarbonCore 0x98301ab0 TS_exception_listener_thread + 160
    3 libSystem.B.dylib 0x94db2259 _pthread_start + 345
    4 libSystem.B.dylib 0x94db20de thread_start + 34

    Thread 4 Crashed:
    0 com.adobe.adobe_caps 0x02bbc744 CapsiDataStore::querySingle(char const**, char const*, …) + 174
    1 com.adobe.adobe_caps 0x02bb9c34 pcdGetDomainData + 80
    2 com.adobe.Photoshop 0x00e0bef3 0x1000 + 14724851
    3 com.adobe.Photoshop 0x00e0e680 0x1000 + 14734976
    4 com.adobe.Photoshop 0x00e0b828 0x1000 + 14723112
    5 com.adobe.Photoshop 0x00e0ba6d 0x1000 + 14723693
    6 com.adobe.Photoshop 0x00e6e734 0x1000 + 15128372
    7 com.apple.Foundation 0x992e8564 -[NSThread main] + 45
    8 com.apple.Foundation 0x992e8514 __NSThread__main__ + 1499
    9 libSystem.B.dylib 0x94db2259 _pthread_start + 345
    10 libSystem.B.dylib 0x94db20de thread_start + 34

    Thread 4 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x02bbc6a4 ecx: 0xffffffff edx: 0x00000001
    edi: 0x00000000 esi: 0x08104d50 ebp: 0xb0212c08 esp: 0xb0212bc0
    ss: 0x0000001f efl: 0x00010246 eip: 0x02bbc744 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
    cr2: 0x00000000

    Binary Images:
    0x1000 – 0x16e0ffd +com.adobe.Photoshop 10.0 (10.0×20070321 [20070321.m.1480 2007/03/21:16:39:00 cutoff; m branch]) (10.0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
    0x1b9a000 – 0x1e1afe7 +AdobeAGM ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x1ec4000 – 0x1fc4fe7 +AdobeACE ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x1fe3000 – 0x2004ff7 +AdobeBIBUtils ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
    0x2011000 – 0x202afff +AdobeBIB ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x2034000 – 0x2298fc7 +AdobeCoolType ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x2314000 – 0x2337ff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
    0x2349000 – 0x239effd +AdobeXMP ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x23ac000 – 0x23c7ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
    0x23e0000 – 0x2496fcc +FileInfo ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
    0x24c4000 – 0x24caff7 org.twain.dsm 1.9.4 (1.9.4) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
    0x24d1000 – 0x263cff7 +AdobeOwl ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
    0x2695000 – 0x269bfff +com.adobe.AdobeCrashReporter 2.5 (2.5.02272007) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
    0x26a2000 – 0x26befd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
    0x26c9000 – 0x2a1efc7 +com.adobe.linguistic.LinguisticManager 3.1.0 (3.1RC) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
    0x2bb7000 – 0x2bfefc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    0x2c0e000 – 0x2c4eff7 com.apple.vmutils 4.2 (106) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x2f64000 – 0x2f65ff7 com.apple.textencoding.unicode 2.3 (2.3) /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x7fad000 – 0x7fbbfe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x7fbf000 – 0x7fd1ff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    0x7fd5000 – 0x7fd6ff7 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
    0x40000000 – 0x400a6fe0 +AdobeJP2K ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
    0x8fe00000 – 0x8fe4163b dyld 132.1 (???) /usr/lib/dyld
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    0x900af000 – 0x900e2ff7 com.apple.AE 496.5 (496.5) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
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    0x90274000 – 0x90277ff7 libCoreVMClient.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
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    0x903ac000 – 0x904b8ff7 libGLProgrammability.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
    0x904b9000 – 0x907b3fef com.apple.QuickTime 7.6.6 (1783) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x908fa000 – 0x908faff7 com.apple.Carbon 150 (152) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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    0x91ab0000 – 0x91af9fe7 libTIFF.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91b02000 – 0x91b44ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
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    0x91bd3000 – 0x91c16ff7 libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x91c17000 – 0x91c38fe7 com.apple.opencl 12.3.6 (12.3.6) /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x91c39000 – 0x91c43fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
    0x91c50000 – 0x91c64fe7 libbsm.0.dylib ??? (???) /usr/lib/libbsm.0.dylib
    0x91de9000 – 0x9210dfef com.apple.HIToolbox 1.6.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x9210e000 – 0x92111fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) /usr/lib/system/libmathCommon.A.dylib
    0x92112000 – 0x9211bff7 com.apple.DiskArbitration 2.3.1 (2.3.1) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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    0x92225000 – 0x92247fef com.apple.DirectoryService.Framework 3.6 (621.12) /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
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    0x94d26000 – 0x94d32ff7 libkxld.dylib ??? (???) /usr/lib/system/libkxld.dylib
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    0x95af2000 – 0x95b61ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x95bb0000 – 0x95c14fff com.apple.htmlrendering 72 (1.1.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
    0x95e3f000 – 0x95edcfe3 com.apple.LaunchServices 362.3 (362.3) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
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    0x9620c000 – 0x963eafe3 libType1Scaler.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libType1Scaler.dylib
    0x963eb000 – 0x963f2ff7 com.apple.agl 3.0.12 (AGL-3.0.12) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
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    0x96786000 – 0x96789ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
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    0x973b5000 – 0x973f0feb libFontRegistry.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x973f1000 – 0x97401ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) /usr/lib/libsasl2.2.dylib
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    0x97a63000 – 0x97c25feb com.apple.ImageIO.framework 3.0.4 (3.0.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
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    0x97e2a000 – 0x97ed8ff3 com.apple.ink.framework 1.3.3 (107) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
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    0x9a04a000 – 0x9a124fff com.apple.DesktopServices 1.5.11 (1.5.11) /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
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    0xffff0000 – 0xffff1fff libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

    Model: MacBookAir3,2, BootROM MBA31.0061.B01, 2 processors, Intel Core 2 Duo, 2.13 GHz, 4 GB, SMC 1.66f55
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en0
    Serial ATA Device: APPLE SSD TS256C, 233.76 GB
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
    USB Device: FaceTime Camera (Built-in), 0x05ac (Apple Inc.), 0x850a, 0x24600000 / 2
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x04500000 / 3
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821b, 0x04530000 / 4
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0240, 0x04300000 / 2

  • Val — 6:02 PM on January 17, 2013

    Can anyone help resolve printing problem with CS3 please.
    System was recently upgraded to 10.6.8 and now Photoshop, Illustrator and InDesign all print out as ghosts of their former selves.

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