March 30, 2011

Introducing the Photoshop Family Feedback Site

I’m delighted to see the launch of the Photoshop Family Feedback Site (feedback.photoshop.com), a resource for learning about the app & influencing the team with ideas and requests.  PM Jeff Tranberry has written an intro & FAQ:

Do you have an idea for a feature that would help your workflow? Is there a small change that could be made to make your life a little easier? Let us know!

We will read every post and use the information and rankings you provide to help inform the future of our products.

This feedback site in not an official support channel. We welcome you to use this site to post questions in search of answers – and hopefully – more often than not, your questions will be answered by either someone from the user community or someone from one of the product teams.

Jeff notes that the feedback site won’t replace the user-to-user forums, but over time it may replace feature request and bug reporting form.  “The advantage,” he writes, “is that customers will have better insight on what requests have been made and will have the opportunity to help rate and rank those requests for future consideration.”

And with that, please let us know what you think.

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