Comments on: Photoshop CS6 & Retina display support

By: John Nack

John Nack — Fri, 31 Aug 2012 15:34:29 +0000

Update: The release is due this fall (i.e. within the next couple of months). It's a big task.

By: scott

scott — Thu, 30 Aug 2012 23:32:39 +0000

as you have all probably seen by now, copied from an Adobe blog: (I am a bit surprised cuz several years ago Apple charged $1 for a small feature improvement because they were required to not give it out for free)

The Photoshop and Lightroom teams are pleased to announce we will provide support for HiDPI displays in the coming months, including the Retina Display available on the new MacBook Pro. Supporting this new technology requires significant work by our product teams and we’re committed to provided a free update to all Photoshop CS6 customers this Fall and Lightroom 4 as soon as the work is complete. Please note that Creative Cloud members will receive Photoshop updates more frequently and receive this update in advance of updates for non-members.

By: Mikhail

Mikhail — Mon, 27 Aug 2012 10:27:41 +0000

It is almost 3 months.
I really expected the update to be released faster than that.

Upset.

By: Alex

Alex — Sat, 25 Aug 2012 14:59:58 +0000

Its more than 2 months but it isnt any letter about time of upgrade. Its great pity and nigtmare for me as user of mac book pro with retina.

By: Leon

Leon — Wed, 22 Aug 2012 12:27:46 +0000

Actually I don’t think there are any usability issues. Of course a native 800px website will look either tiny or fuzzy on a retina display. Try a 400px website on a regular display – same effect. However, it’s about time web designers switch to build their websites to be retina-ready.
As soon as the CS is retina ready and you create retina ready websites there will be no problem anymore. If you still wish to create regular 800px websites, that’s something you could have thought of before buying the rMBP, eh? It’s pretty logical they can only look tiny or fuzzy ;-)
However, with Apple soon bringing retina displays to more and more of their computers, the demand for retina ready websites will soon increase rather drastically. Since a certain webdesign is usually being used for a couple of years, I think it’s just clever to already take care of that in new projects, and you might not want to return your only device enabling you to do that..?

Cheera!

By: Herman van Boeije

Herman van Boeije — Tue, 21 Aug 2012 12:25:30 +0000

I have good faith that photoshop, as it does now, does not upscale the visible image using any kind of interpolation other than nearest neighbor. As such, a 200% image on the retina screen will look the exact same as a regular image on a regular screen. This is actually what’s going wrong in a lot of applications right now, and the reason I switched to firefox instead of chrome – because chrome insists on bilinear interpolation for upscaling images. While firefox listens to custom user styles asking it to do it the nearest neighbor way.

By: tom

tom — Tue, 21 Aug 2012 00:00:26 +0000

I just got a retina MacBook Pro to replace my 2 year old 17 inch Mac. I now wish I would have bough one of those 17 inch macs that were discontinued in June.

I think there is a big problem with using a Retina Macbook Pro for design. Firstly, I use the laptop both on the road as well as in the office. In the office I have it connected to a 27 inch iMac.

So here the problem with trying to design on the 15 inch screen.

1) Running 1920×1200 resolution
None retina applications show everything fuzzy. A 800 pixel web page mockup in Photoshop (non Retina) at 100% looks tiny. Everything is fuzzy. It’s literally impossible to do any real work like that.

2) Running 1440×900 resolution (retina enabled)
Photoshop still shows everything fuzzy when displayed at 100%. At least the size is now better. But the fuzzy image makes it pretty difficult to work out what looks good and what doesn’t.

Running the Retina enabled Pixelmator at 1440×900 things are even worse. The mockup is now displayed chrystal clear and sharp because it’s show in it’s native 800 pixel with. The only problem that the image is so tiny it’s again impossible to do any work without magnifying glasses. Running the window at 200% makes everything fuzzy again.

I draw the following conclusions:
1) Adobe hasn’t upgraded CS6 to Retina yet because, apart from it being not a trivial task, there are some serious usability issues to work out.

2) To do any meaningful work web design work with the new MacBook Pro you really need to connect it to a none-Retina screen to see what you are doing. This somewhat defeats the purpose of having a laptop in first place.

3) 2880×1900 is a terrible resolution to use on a 15 inch laptop. It’s ok if you write a bit of email, browse the web and maybe use iWork (although it’s not retina ready either). But if you do anything professional (it’s a Macbook pro after all) forget it.

I know they selected the resolution because it’s an easy scaling problem. It’s just that the end result doesn’t look that great.

So what gives? I love the compact size, it’s fast, it has fast USB3. But! I really wish Apple would have just updated the 17 inch line with the new chipsets and USB3 and left them at 1920×1200.

At the moment I am 50/50 on returning it.

By: Joe Casey

Joe Casey — Mon, 20 Aug 2012 05:48:08 +0000

I’m pretty infuriated to be honest. Neither my rMBP or Adobe Photoshop CS6 per particularly cheap and I was definitely under the impression all was good. To find out not and have all is still not be fact good several weeks’ later, and to not even have an estimate remedy date, is a slap in the face from Adobe. This level of uncertainty around comprehensive mac support for CS6 was not in any way made explicit during the presentation. And don’t get me started on adobe lens corrections where Canon 5d3 was involved-Grrh! ;-)

By: Alex Hager

Alex Hager — Sun, 19 Aug 2012 07:47:34 +0000

Personally, I believe Adobe should be sued for false advertising. Apple shows off the beautiful looking apps, and they aren’t even available when the laptop was released. I was already frustrated after a week, let alone a month, or several months. This is ridiculous. Maybe if Adobe provided better customer support people would actually purchase the software. I did purchase Adobe CS6, and I’m more than disappointed.

By: Leon

Leon — Sat, 18 Aug 2012 13:58:26 +0000

I think that for a company such as Adobe, it would be a lot more clever to be open and talk about what’s going on. Many or mosts of Adobes clients are very loyal and buy CS after CS without thinking too much about it – because they actually like Adobe, they feel understood and they’re willing to put a lot of money into it and support the company.

The reason, I guess, for the silence is that they are for some reason afraid a comment on future releases will somehow decrease current sales. And they might be right. Would you buy CS6 now if you knew you’re gonna have to pay for 6.5 again in 5 weeks? I wouldn’t (and personally I returned my copy of CS6 before registering since there was no word on the matter).

The point is, however, that Adobe should really make sure that their clients are satisfied with the communication – even if it will slightly decrease CS6 sales for a couple of weeks. When people start feeling tricked, that’s a very bad thing, because it kinda screws with the loyalty and can have negative effects on the long run.

I’m not saying this issue alone will have a big or even noticable effect on long term sales after all, but if Adobe sticks with this way of no communication in the future, it will eventually. Don’t do the mistake of letting loyal customers down. Talk to us, show us that you care. That’s what we want – because we care, and we love not only the products, but we love Adobe for (usually) understanding our needs.

By: Joris

Joris — Tue, 14 Aug 2012 19:22:40 +0000

i’ll take that “idiots” back, and I appreciate that you’re doing everything you can, but I also hope that Adobe will be more open to their customers in the future about issues like this. For example, If you don’t know anything, say that and give a reason. Keep the world informed. I think averyone around here would appreciate that. Thank you for now.

By: Joris

Joris — Mon, 13 Aug 2012 18:06:46 +0000

It looks like adobe won’t say anything about the update for photoshop or the whole cs6 out here, so let me ask you another question:

you have a keynote coming up at Photoshop World Vegas. Will you be telling anything then? or is the update finished already but do we have to wait untill then?

However, you idiots have to say anything!

[Name-calling will surely help. Look, I'm as frustrated as you are that we haven't yet made things clear. It can be very hard for big companies to get out of their own way. I'm doing everything I can to just spit it out. --J.]

By: Joris

Joris — Mon, 13 Aug 2012 17:58:36 +0000

I think that really impressed them.

By: Vladimir Putin

Vladimir Putin — Mon, 13 Aug 2012 07:54:11 +0000

Hello dear friends.

Please update your software for Retina displays.

Do it by Friday.

Or I’ll have to fire up missiles to your office.

Regards,

V. V. Putin

By: Adam

Adam — Mon, 13 Aug 2012 05:20:48 +0000

Would be nice to get some information on the roadmap for the Adobe Apps. I use the Creative Cloud – and love it. Photoshop and Lightroom are fine (not great) on the Retina display – but InDesign is abysmal! Text in InDesign looks really really bad. So bad that I use my windows desktop for most layout-work – and so bad that I am a bit embarrassed to show my work to clients using InDesign.

Adobe is ususally very upfront with customers – what is the holdup here?