by Kevin Goldsmith


October 21, 2005

I’ve got a couple things queued up for a hacks series on AHC, but I’d originally decided to hold off on them for a while. There has been some questions on the user to user forums, so I’m gonna kick off this thing.

Here is how to change the appearance of the help in Adobe Help Center. Doing so will void your warranty and if you call support they won’t know what do with you. So, do this at your own risk. If you mess it up (without backing up), you’ll need to reload your help content or reinstall your Adobe products.

We’re going to start by going deep into where help is installed on your system.

On the PC you can drill down into
\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Cache\
on the mac
/Library/Application Support/Adobe/AdobeHelpData/Cache/
on whichever disk you installed help center on

In this folder you’ll see folders for each product that you’ve installed. I’m going to use GoLive as an example.
Change directories into
(depending on if you are on a mac or PC)
These folders will be different for each product and language.

Depending on how long you’ve been using AHC, you may see a lot of html files in here, you can ignore them. You should also see a file “help_content.css.”

If you know anything about doing HTML development, that should be all you need to know. It’s the CSS file we use when we display help pages to you. Editing this file will change how GoLive’s help (in this case) will be displayed.

Before you do anything, copy this file somewhere else as a backup in case something goes wrong.

If you don’t know much about CSS, you can try using GoLive’s CSS editing, but if that scares you, you might want to let this one pass…

Now, you are looking at the CSS file. If you go to the CSS for the body tag:
body { font-size: 9pt; line-height: 12pt; font-family: Verdana, Arial, Helvetica, sans-serif; margin: 0; padding: 23pt }
This “font-family:” setting is what you need to change.
I changed mine to:
body { font-size: 8.5pt; line-height: 12pt; font-family: Times New Roman; margin: 0; padding: 12pt }
but you can change it to any font on your system.

If you do reload your help content, this file will get overwritten and you’ll lose your changes…


  • By Tobias Hoellrich - 4:40 AM on October 25, 2005  

    Kevin – thank you so much for this tip/hack. I can finally use Help Center after I read this entry 🙂

  • By mono - 4:16 AM on February 10, 2006  

    wow, what a help, to change stuff in a cache folder o_Ois there an another css file where can change the font-famili permanently?

  • By John Gibson - 1:41 PM on February 23, 2006  

    Fantastic. Thanks.Hopefully font controls [including size] can be incorported into the next version of AHC.cheers-jg-

  • By Matt the Wise - 8:40 AM on December 8, 2006  

    I figured this out cause I must be the smartest man alive. What I did was to find out what font help center was using. In my case it was HuxleyVertical ( a beatiful non readable font)I changed the css file in adobe help centers cache. The way this hack states. You may want to add it your hack that it is a good idea to make the css file read only or it will be rewritten.But the hack doesn’t work byitself, at least not for me. More importantly, and wisely I think, unistalled the font from my \windows\font folder. I restarted my adobe app and viola (I spelled it like I wanted to) it changed the font to a readable one.*Takes a bow*Please respond and let me know how I have helped your quality of life. Eat your heart out Kevin.

  • By Ben - 10:07 AM on January 31, 2007  

    Hi Kevin, thanks! This partly helped me figure out why all of the text in Adobe Help center had turned to squares. I had removed most fonts from my Users/me/library/fonts folder so I just had to put Verdana back into it and restart AHC.