Author Archive: Pete Green

Lightroom FAQ (Frequently Asked Questions)

I’ve put together a list of some of the most frequently asked questions about Lightroom.

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Keeping Lightroom Up-to-Date

Many software issues are resolved by simply updating to the latest version, below are resources to help you keep Lightroom up to date.

Table of Contents:

What is the most current version?
How do I verify which version of Lightroom I have?
How do I check for and install the most current updates?
What issues have been addressed in the updates?
What if the computer that Lightroom is on is not connected to the internet?
How do I verify Photoshop and Camera Raw are up to date?
Lightroom troubleshooting to fix most issues

What is the most current version?

Lightroom 5

Lightroom 4

  • The most current version of Lightroom 4 is 4.4 on Macintosh and Windows

Lightroom 3

  • The most current version of Lightroom 3 is 3.6. This is the final release of Lightroom 3

How do I verify which version of Lightroom I have?

To verify you have the latest version of Lightroom:

  • Mac: Choose Lightroom > About Adobe Photoshop Lightroom X.x
  • Win: Choose Help > About Adobe Photoshop Lightroom X.x

This brings up the Lightroom splash screen, which displays the version number:

Lightroom 5.4

LR5.4

Lightroom 4.4

Lightroom 4.4

Lightroom 3.6

Lightroom-3.6

How do I check for and install the most current updates?

The recommended and easiest way to update Lightroom to use the Help>Check for Updates mechanism from within Lightroom, and follow the steps to download and install the latest updates for your software.

CheckForUpdates

What issues have been addressed in the updates?

Sharad Mangalick and Tom Hogarty have created blog posts outlining the key changes and improvements in each Lightroom release:

Lightroom 5

Lightroom 4

Lightroom 3

What if the computer that Lightroom is on is not connected to the internet?

You’ll need to find a computer that is connected to the internet, and download the update to an external drive or media that you can move to the computer that’s not connected:

Direct download links

Lightroom 5

Lightroom 4.4

Lightroom 3.6

How do I verify Photoshop and Camera Raw are up to date

If you use Photoshop and Camera Raw together with Lightroom, head over to Jeffrey Tranberry’s article for instructions on how to verify that Photoshop and Camera Raw are up to date.

Lightroom: Basic troubleshooting to fix most issues

lr5_totemHere is a set of basic troubleshooting steps that should resolve most problems encountered while using Lightroom.

If you encounter a crash, be sure to submit all crash reports and include your email address with the crash report.
If you submit a crash report for a known issue, we will be able to offer you a solution for correcting the problem.

Please try all the steps below prior to reporting a problem, posting on the forums or contacting support for Lightroom specific issues.

For mostly non-technical questions like How-to’s or What’s New, please see the Lightroom FAQ (Frequently Asked Questions)

If your issue is with getting up and running, please see the following document: Help with Downloading, Installing or Activating


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