I’ve put together a list of some of the most frequently asked questions about Lightroom.
- If you have suggestions for an additional question, please leave a comment.
- Don’t see your question answered?
Many software issues are resolved by simply updating to the latest version, below are resources to help you keep Lightroom up to date.
What is the most current version?
How do I verify which version of Lightroom I have?
How do I check for and install the most current updates?
What issues have been addressed in the updates?
What if the computer that Lightroom is on is not connected to the internet?
How do I verify Photoshop and Camera Raw are up to date?
Lightroom troubleshooting to fix most issues
To verify you have the latest version of Lightroom:
This brings up the Lightroom splash screen, which displays the version number:
The recommended and easiest way to update Lightroom to use the Help>Check for Updates mechanism from within Lightroom, and follow the steps to download and install the latest updates for your software.
Sharad Mangalick and Tom Hogarty have created blog posts outlining the key changes and improvements in each Lightroom release:
You’ll need to find a computer that is connected to the internet, and download the update to an external drive or media that you can move to the computer that’s not connected:
Direct download links
If you use Photoshop and Camera Raw together with Lightroom, head over to Jeffrey Tranberry’s article for instructions on how to verify that Photoshop and Camera Raw are up to date.
If you encounter a crash, be sure to submit all crash reports and include your email address with the crash report.
If you submit a crash report for a known issue, we will be able to offer you a solution for correcting the problem.
For mostly non-technical questions like How-to’s or What’s New, please see the Lightroom FAQ (Frequently Asked Questions)
If your issue is with getting up and running, please see the following document: Help with Downloading, Installing or Activating