Author Archive: Pete Green

Lightroom FAQ (Frequently Asked Questions)

I’ve put together a list of some of the most frequently asked questions about Lightroom.

Frequently Asked Questions

How can I speed up performance in Lightroom?
Why isn’t my adjustment brush working?
Where do I save the changes I make to my images?
Why is there a question mark on some of my images (or why are they grayed out when importing?)
What is a preset? How do I get that same effect?
Why doesn’t my version of Lightroom support my camera?
Why use Lightroom instead of Bridge?
Which is better, single or multiple catalogs?
How do I combine my catalogs into a master catalog?
How do I set up Photoshop Elements as an External Editor?
Why has the Edit In Photoshop command stopped working?
How to I use the copyright © symbol in Lightroom?
Can I use Adobe Revel with Lightroom 5?
Can’t see Lightroom 5 update from your CreativeCloud account?
How do I fix SmugMug errors?
What are some extra Lightroom 5 resources?

How can I speed up performance in Lightroom?

Try these suggestions that can help you optimize Lightroom on your computer.

 

Why isn’t my adjustment brush working?

Make sure the Brush Flow and Density are NOT set at very low values.

Flow-Density

Where do I save the changes I make to my images?

With Lightroom’s parametric non-destructive editing, the changes you’ve made while processing your images are automatically saved in the Catalog. You do not need to save the changes for them to stick within Lightroom. If you want to share the image with the adjustments applied you can export a copy directly from Lightroom.

Why is there a question mark on some of my images (or why are they grayed out when importing?)

You probably have reorganized (by moving or renaming) your images from the specific locations Lightroom is looking for them in, and this is the cause for the missing link icon.

What is a preset? How do I get that same effect?

Brett Nemecek has created a great resource for working with presets and Lightroom

Why doesn’t my version of Lightroom support my camera?

Jeffrey Tranberry’s article answers a number of questions, including how often we update for new cameras, and how to get the latest camera support in older versions of Lightroom.

Why use Lightroom instead of Bridge?

In this episode of the Complete Picture, Julieanne Kost helps you decide which application is right for your workflow by explaining the differences between Lightroom and Bridge for managing images and assets.

Which is better, single or multiple catalogs?

In this episode of the Complete Picture, Julieanne answers one of the most commonly asked questions “If should you use a single catalog for all of your photographs or if you should you use multiple catalogs?”.

As a general rule, she recommends that you use as few as possible, but discusses when using multiple could be beneficial.

How do I combine my catalogs into a master catalog?

In this episode of the Complete Picture, Julieanne demonstrates how to combine individual Lightroom catalogs into a single, “Master” Lightroom catalog to simplify a photographers workflow and enable multi-shoot searching.

How do I set up Photoshop Elements as an External Editor?

If you’ve selected Photoshop Elements as Lightroom’s external editor, make sure you choose the “Photoshop Elements Editor” NOT the alias for Photoshop Elements (which launches the Welcome Screen).

PSEEditor

Why has the Edit In Photoshop command stopped working?

If the Edit In Photoshop command has stopped working, resetting Lightroom’s preferences will likely resolve the issue.

Follow these steps to reset Lightroom’s preferences:

  1. Quit Lightroom
  2. Reset Lightroom’s preferences
  3. Start Lightroom and select your catalog
  4. Try the Edit In Photoshop command again

How to I use the copyright © symbol in Lightroom?

Windows: Hold Alt and press 0169 on the numpad
Mac: Hold Option and press G

Can I use Adobe Revel with Lightroom 5?

The Revel team has released a plug-in to allow you to work with your Revel albums in Lightroom 5.

Can’t see Lightroom 5 update from your CreativeCloud account?

  • Launch Adobe Application Manager.
  • Click in the upper left-hand corner on your name
  • Choose Sign-Out,  then sign back in

If there is a “Download” link next to Lightroom, that download should be Lightroom 5.

If you have already downloaded and installed but still Lightroom 4.x continues to open up. Make sure that you are starting the Lightroom 5 application and not the Lightroom 4.x version.

How do I fix SmugMug errors?

SmugMug recently released an update to their Lightroom plug-in which addresses the, “Can’t update this collection” error seen when exporting.

The updated plugin (v. 2.0.1.13), is available here: http://help.smugmug.com/customer/portal/articles/121321

What are some extra Lightroom 5 resources?

 

Keeping Lightroom Up-to-Date

Many software issues are resolved by simply updating to the latest version, below are resources to help you keep Lightroom up to date.

Table of Contents:

What is the most current version?
How do I verify which version of Lightroom I have?
How do I check for and install the most current updates?
What issues have been addressed in the updates?
What if the computer that Lightroom is on is not connected to the internet?
How do I verify Photoshop and Camera Raw are up to date?
Lightroom troubleshooting to fix most issues

What is the most current version?

Lightroom 5

Lightroom 4

  • The most current version of Lightroom 4 is 4.4 on Macintosh and Windows

Lightroom 3

  • The most current version of Lightroom 3 is 3.6. This is the final release of Lightroom 3

How do I verify which version of Lightroom I have?

To verify you have the latest version of Lightroom:

  • Mac: Choose Lightroom > About Adobe Photoshop Lightroom X.x
  • Win: Choose Help > About Adobe Photoshop Lightroom X.x

This brings up the Lightroom splash screen, which displays the version number:

Lightroom 5.4

LR5.4

Lightroom 4.4

Lightroom 4.4

Lightroom 3.6

Lightroom-3.6

How do I check for and install the most current updates?

The recommended and easiest way to update Lightroom to use the Help>Check for Updates mechanism from within Lightroom, and follow the steps to download and install the latest updates for your software.

CheckForUpdates

What issues have been addressed in the updates?

Sharad Mangalick and Tom Hogarty have created blog posts outlining the key changes and improvements in each Lightroom release:

Lightroom 5

Lightroom 4

Lightroom 3

What if the computer that Lightroom is on is not connected to the internet?

You’ll need to find a computer that is connected to the internet, and download the update to an external drive or media that you can move to the computer that’s not connected:

Direct download links

Lightroom 5

Lightroom 4.4

Lightroom 3.6

How do I verify Photoshop and Camera Raw are up to date

If you use Photoshop and Camera Raw together with Lightroom, head over to Jeffrey Tranberry’s article for instructions on how to verify that Photoshop and Camera Raw are up to date.

Lightroom: Basic troubleshooting to fix most issues

lr5_totemHere is a set of basic troubleshooting steps that should resolve most problems encountered while using Lightroom.

If you encounter a crash, be sure to submit all crash reports and include your email address with the crash report.
If you submit a crash report for a known issue, we will be able to offer you a solution for correcting the problem.

Please try all the steps below prior to reporting a problem, posting on the forums or contacting support for Lightroom specific issues.

For mostly non-technical questions like How-to’s or What’s New, please see the Lightroom FAQ (Frequently Asked Questions)

If your issue is with getting up and running, please see the following document: Help with Downloading, Installing or Activating


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