CQ/CRX general info and troubleshooting tips

General Info:

  • Q: What version of OS or app server are supported by CQ/CRX?
    A: For CQ5.4, See Technical requirement
    Only the version of OS/App server indicated with “A:supported” are officially supported.
    Note, ADEP doesn’t support any app server at this point, customers who want that support need to contact support team and make a request.

  • Q:what is the current version of CQ/CRX?
    A:The corrent version of CQ is 5.4, and it includes CRX 2.2.0. There are hotfixes for both CQ and CRX.
    CQ5.4Hotfixes
    CRX2.2 Hotfixes

    Troubleshooting tip

  • Problem: Downloading PowerPoint in Internet Explorer displays login screen before download.
    Solution: See our KB at http://dev.day.com/content/kb/home/cq5/CQ5Troubleshooting/CQ5AuthenticationPromptInIEForOfficeDocuments.html
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    Behind the scenes– what happens when you install CQ/CRX

    When you install CQ or CRX either by double click on crx-quickstart.jar/cq-quickstart.jar or using command line(doesn’t matter what run mode you are installing, a default mode, or author/publish mode), the following steps are performed during first installation:
    1. the quickstart is unpacked to the crx-quickstart directory, and you can see crx-explorer_crx.war & crx-launchpad.war under: crx-quickstart\server\webapps
    2. then cqse is started
    3. cqse starts the crx webapp
    4. the crx webapp starts the repository
    5. during repository start-up, it checks the repository/install folder for content packages and installs them (if repository/Tar/index is out of sync, will not start correctly)
    6. then the launchpad webapp is started
    7. Felix starts the core bundles
    8. one of the core bundles is the JCR installer, which searches all ‘install’ nodes in the repository and registers those bundles
    9. Felix starts the newly registered bundles

    There are three parts in CQ/CRX that will work together, they are descripted below:


    Where the data gets stored:

    • CRX uses the Tar Persistence Manager (TarPM), tar files are stored under:
    crx-quickstart/repository
    • CRX configuration files
    crx-quickstart/repository/workspaces/*/workspace.xml
    crx-quickstart/server/runtime/0/_crx/WEB-INF/repository.xml