“Internal Error” When Checking In Assets in LiveCycle Workbench ES2

If the system clock on the server does not match the system clock on the desktop/laptop on which LiveCycle Workbench is running, you will get an “internal error” while checking in an application asset. On the server log, you might see an error message such as this:
WARN [com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] Authentication failed for user [null] (Scheme – Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details

This happens often on Linux servers because they default to UTC and system administrators set their system clock to the local time without realizing that they are actually setting UTC.

To set system clock (UTC time, not your local time) to June 10, 2010 6:10:05 PM, use the following command:
date -s “10 JUN 2010 18:10:05”

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