Adobe’s Ed Van Siclen talked to Sky Business News about the importance of Customer Experience Management (CEM) during a recent visit to Australia. I’ve talked to Ed on many occassions and seen him present. He clearly gets what CEM is all about and how organizations are taking advantage of the latest solutions Adobe is providing. […]
Original article at http://feedproxy.google.com/~r/MarkSzulcsBlog/~3/ji1CC5AFOSY/.