Posts tagged PDFG
- Saurabh Kumar Singh, Computer Scientist @ Adobe
Following are a few tips and workarounds for LiveCycle PDFG. Please note that the workaround marked as unsupported are not officially supported by Adobe.
- [Unsupported] On UNIX servers customers can use 64-bit OpenOffice to do OpenOffice based conversions. The obvious benefit from this is the performance improvement we get. To achieve this just point JAVA_HOME_32 to 64 bit version of Java. Same can achieved on widows too but you may observe immediate conversion failures for other native file formats.
- [Unsupported] Any file which can be opened by Acrobat (like a text file) can be converted to PDF using LiveCycle PDF Generator. You just need to add the comma separated file extension (for example txt for text files) in XPS to PDF file-type setting.
- A user/administrator can directly jump to PDF Generator UI by hitting http(s)://<server-name>:<port>/pdfgui. This way a user can skip couple of clicks on UI to land on PDF Generator user interface.
Converting DOC(X) in LiveCycle PDF Generator yeilds error: ALC-PDG-019-060-Encountered error while importing the XMP file.0
When PDFG ES2 converts Word documents, it extracts the metadata and compiles it as an XMP for the PDF.
There is a known problem however, when a file contains custom metadata: PDFG cannot compile the XMP properly for such files.
To check the metadata in the DOC, open Word.
Use the MS Office menu (the big round one, top left) : Prepare : Properties
A small yellow info bar will appear above the editing area.
In that area, Click “DIP Properties – …” and select “Advanced properties …”
Go to the “Custom” tab
If there are items in the space at the bottom labelled “Properties”, then your DOCX is likely to fail to convert.
There are two solutions to this:
1/ Log on to the LiveCycle Admin UI
2/ Go to Services : PDF generator : File type Settings : [your file type settings]
3/ Open Word file type settings
4/ Uncheck “Convert document info”
This will prevent PDFG from trying to extract and convert the Word metadata – thus excluding the problematic custom information
2) Obtain the patch
If you have an Adobe Platinum support agreement, you can contact technical support and request the patch.
Original article at http://blogs.adobe.com/an_tai/archives/64.