Posts tagged workspace

Customizing LiveCycle Workspace to suppress a message notification

In LiveCycle Workspace, there are various notifications that are logged according to the operation performed. But sometime there could be a need to suppress a particular message (as happened in one of our customer scenario).

Read the complete post at LiveCycle blog

How to hide the ‘DO-NOT-DELETE’ tag with CSS

Problem

The ‘DO-NOT-DELETE’ tracking tag that is added to the end of a reply-to-complete email should be hidden from end users if possible.

Solution

When an HTML email is sent, the ‘DO-NOT-DELETE’ tag can be easily hidden by using a CSS style sheet to hide that section of the email.



For a detailed explanation, see Khushwant Singh's blog post.

Task Summary Page

Workspace in LiveCycle ES4 now shows a new tab called the “Summary” tab. As the name indicates this tab can be used to summarize the current task details. By default the “Summary” tab does not have any content in it. The process developer can create the content of the “Summary” tab. In general it is used to show some extra information related to the current task- such as Task Summary or display the driving directions specific to the address mentioned in the task.

Read the complete post here .

Mobile Workspace offline internals

With LiveCycle ES4, Mobile Workspace has enabled working without network connection. Offline support has mainly been achieved by caching and storing the data locally on the device. From the offset, the application assumes to be in offline mode. This has following major advantages:

Read the complete post here.

Avoiding LiveCycle Kerberos based SSO problems for Active Directory users with large group memberships

Many LiveCycle customers implement kerberos based SSO in their deployments.

We recently came across an interesting customer situation where SSO did not work for some domain users. To recap working scenario – If LiveCycle SSO is configured correctly, when domain user opens workspace URL from  domain machine, workspace should directly open without asking for user credentials again.

In this case, it wasn’t working for some domain users; but worked for others.

Investigating further we found that non-working users were part of 100+ AD groups resulting in a large kerberos token size.

Customer was using JBoss 4.2.1 with LiveCycle ES2.5.

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Read the complete post at Adobe LiveCycle Blog.

Testing LiveCycle Workspace

- Ameeth Palla, Technical Account Manager, Adobe

A topic that has come up several times in the recent past is about testing Adobe LiveCycle Workspace. I thought it will be useful to provide some information around this for the benefit of a larger LC community.

If the objective is Load testing, in-house Adobe uses a commercial tool call Silk Performer which can capture and replay the AMF3 interactions between Workspace and the server for scalable load generation. There are other tools that work with AMF3.Some people have asked if QTP can be used for load testing – It is unlikely that QTP is a good fit, since it is not suited to scalable load generation.

Adobe recommends using Silk Performer or Neotys Neload for load testing of Workspace. Check out the links below that may provide more insight into this topic:

http://kb2.adobe.com/cps/830/cpsid_83082.html
http://my.adobe.acrobat.com/p59756637/
http://www.adobe.com/devnet/flex/articles/flex-load-testing.html

If the objective is Functional testing then Workspace is configured for QTP testing out of the box.  If you install QTP, restart your computer, then install the Flex plug-in for QTP, restart your computer then you can start automating your Workspace tests.  However for QTP automation you should use the Workspace automation URL rather than the default URL.  So rather than http://server:port/Workspace/Main.html you would use http://server:port/Workspace/Main-auto.html.

 

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Read the complete post at http://blogs.adobe.com/livecycle/2012/03/testing-livecycle-workspace.html.

Manage Column Headings in Workspace Just Got Easier

ADEP Workspace has introduced a new feature that allows you to manage your column headings without having to pop back and forth to the Preferences page. Column headings can now be managed directly from the page that is displaying the columns. This new ‘in situ’ feature can be accessed via List View on the To Do, Tracking and History tabs.

Modifying column headings on To Do:

  • Set your To Do display to List View
  • Click the Manage Column Headings button

You should then be presented with the Manage Column Headings pop-up panel:

At this point you can select any column heading and enable or disable the column as well as change the column location by moving the column heading up or down the column list.  The changes you make here are persisted as part of your Workspace preferences so the changes you make will be displayed the next time you log in to Workspace.

Note that the Manage Column Headings will also display Common Process Variables as well as process specific variables.  To view the process specific variables you must be viewing process instances for a particular process rather than the ‘Show All’ view of your To Do list.

Modifying column headings on Tracking:

ADEP Workspace now allows you to manage the high level Tracking columns (previous releases had fixed columns until you drilled into a process instance). ADEP Workspace also allows you to display Common Process Variables as well as process specific variables on the Tracking page to make it easier to find the task you are looking for.

In the above example I have exposed the Mortgage Amount process variable.  I am now able to locate the process instance for the $350,000 mortgage application without having to open each process instance in order to find that particular mortgage application.

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Original article at http://blogs.adobe.com/ADEP/2011/08/manage-column-headings-in-workspace-just-got-easier.html.

Hot off the press! Adding tabs to Adobe LiveCycle Workspace ES2

In LiveCycle Workspace ES2 (version 9.0.0.2), tabs are available for you to start new processes, view tasks that are assigned to you, and track tasks and processes. What if you wanted to add your own tab to enhance it? Check out a new article by Nithiyanandam Dharmadass that describes how to add navigation tabs to Workspace here.

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Original article at http://blogs.adobe.com/ADEPhelp/2011/06/hot-off-the-press-adding-tabs-to-adobe-livecycle-workspace-es2.html.

Workspace Polling in ADEP

ADEP Workspace now allows Administrators to modify the Workspace client polling interval without having to recompile the Workspace source code. A new Global Configuration setting is added to the Workspace Global Configuration settings xml file that allows Administrators to modify the client polling values. The new setting is called ‘client_pollingInterval’ and the default value is 3 seconds.

To modify the client polling value:

- Log in to the ADEP Administator Console and navigate to Home-> Services-> Workspace-> Global Administration and click the ‘Export’ button in the ‘Export global settings’ area.

- Save the ‘AdminGlobalSetting.xml’ file to your local file system.

- Open the file and locate the ‘client_pollingInterval’ tag and change the value to your new value.

- Save the file.

- In the Workspace Global Administration page click the Browse button in the ‘Import global settings’ area and locate the AdminGlobalSettings.xml file and then click the Import button. (No server restart is required.)

The next time your end users log in to Workspace they will be using this new polling interval.

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Original article at http://blogs.adobe.com/ADEP/2011/08/workspace-polling-in-adep.html.

Workspace Common Variables

Would you like your Workspace users to be able to see all process instances or tasks related to a particular customer name that they participated in? Would you like to refine the number of items displayed in your To Do or Tracking lists based on a particular value?

ADEP Process Management 10.0 has introduced a new feature called Common Variables which will allow you to do this. The overall purpose of this feature is to enhance the Workspace UI experience by allowing users to see and filter on information that is common across all processes.

In three easy steps, you can be using this new feature.

  1. Create the variables in a system application in Workbench.
  2. Set them in your process using a Set Value service.
  3. View them in Workspace, as values in a Search Template or as column headings.

Note: This feature is intended to be used with simple variable types only such as string, boolean, date, date-time, int, long and short. Only simple types will display in Workspace.

1) Create your Variables in Workbench

You will define your common variables in a new system application called Process Manager (common-variables).

  1. Do a File->Get Application in Workbench to download the process.
  2. Check out the CommonVariables process.
  3. Add  a variable in the usual way.
  4. Save the process and Deploy the application.

In the screenshot below, I have added a string variable called custName with a Title of “Customer Name.” The title is what users will see in Workspace.

Note that by default, the variable is marked “Searchable” and “Visible in UI”. Searchable allows you to add the variable to a search template and Visible in UI allows the variable to be exposed as a column heading. Also, since this is a common variable, the ability to mark it as Input/Output/Required has been removed.

 

2) Set Common Variables in your Process in Workbench

Now that you have created your variable, it will be available to all processes. You just need to set it in whichever process you want to use it in. The contents of these variables at runtime will be unique per process instance, just like any other process variable.

To set your common variable, you will use the XPath builder in the Set Value service. In the screenshot below, you will note that in addition to the Process Data node there is now a Common Data node to display common variables.

In my example, I have a field in my form named OrderedByCompany. The Workspace user will fill in this field before submitting the form. I will then take this value out of my form data (I picked this “Expression” from the Process Data node in the XPath builder) and map it into my common variable called custName (I picked this “Location” from the Common Data node).

When the process is run, these values will be set in the same way as normal process variables.

 

3) Viewing your Common Variables in Workspace

Now that your process has been run and the common variable has been set, there are multiple ways that you can see the common variable values in Workspace. They will appear as column headings in To Do and Tracking and as values returned in a Search.

Column Headings – To Do

Another new feature that was added in ADEP Process Management 10.0 is the ability to set your column preferences directly on the page you are working on. This applies to To Do and Tracking. You will use this feature to see the value of your common variables in Workspace.

Navigate to To Do. Select your queue, and make sure that you are in List View. Select the Manage Column Headings button in the top-right. Select your common variable from the list (mine was Customer Name) and select OK.

Your common variable will now appear as a column….with the values that were set when the process was run. Note that my queue in the screenshot below is set to “Show All” processes…I don’t have to select a specific process to see common variables. Since they appear across all processes, this may help to refine your To Do list.

Below, you will see that Maple Trust appears three times, once for the PurchaseOrder process and twice for the MortgageApplicationStart process.

If I filter on “Maple”, my list below will show three tasks from different processes that have the Maple Trust customer name in common. This has filtered the other 6 tasks from my list.  (Note that clearing the filter brings back the other 6 tasks.)

 

Column Headings – Tracking

The ability to see common variables also applies to Tracking. This may provide more context when looking for a particular process instance. You can filter on the variables in the same way that I detailed above in the To Do page.

 

Values From a Search

Common variables may also be used in a Search Template. Using my example, this will allow a user to search for a particular customer name across different processes and will show them the tasks that they have participated in.

The ADEP administrator will create a Search Template that contains the common variable. When they create the template, the common variables will appear automatically under the Process Variables section. (For regular process variables you first have to select the process where they are defined. Common variables do not require this extra step.)

In my example, my Search Template asks the user to provide a Customer Name.

I entered Maple Trust and all tasks with Customer name Maple Trust are returned.  In my case there were two processes that used this common variable and search results were returned for both processes.

 

Common Variables Best Practices

  • When you are ready to move your Process Manager (common-variables) application from development to production via an lca, make sure you don’t change the application name and process name. The common variables feature depends on this application name/process name being Process Manager (common-variables)/CommonVariables.
  • Do not create complex variable types (lists, maps etc) for use as common variables. Although Workbench allows you to do this, the feature was intended to be used with simple types only. Only simple types will display in Workspace.
  • Limit the number of common variables in your system to reduce possible performance implications.
  • It is not recommended to version the Process Manager (common-variables) process.
  • Only delete a common variable from the CommonVariables process if you are sure it is not referenced in any process. As with regular process variables, referencing a deleted variable will cause your process instance to stall.  If you are unsure whether it is referenced, a better practice would be to uncheck the “Visible in UI” and “Searchable” properties on the variable. This means the variable will no longer display in Workspace or be available for Searching.
  • Default values can be used in common variables.  Unless you override it in a SetValue service, the default value will be used.
  • The CommonVariables process is a system process. Use it only to define your variables. Do not add any steps to it, invoke it or reference it as a sub-process.

Additional Information

  • Record & Playback is currently not supported for common variables.

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Original article at http://blogs.adobe.com/ADEP/2011/08/workspace-common-variables.html.

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