Lori DeFurio

March 9, 2009

Acrobat & Adobe Reader 9.1 Update Available

An update to Adobe Reader 9 and Acrobat 9 is now available. In addition to a security update, there are a few more items:

Updated Software Support

To ensure compatibility with the latest software releases, this update includes support for:

  • Microsoft Windows Server 2008
  • IBM Lotus Notes 8.5 (specifically for Acrobat PDFMaker in email and using Notes for collaboration)
  • Autodesk AutoCAD 2009: Acrobat PDFMaker installed in AutoCAD and Acrobat’s 3D Import options

Additionally, there’s support for:

  • Catalan and Basque languages
  • Using the Pencil tool to add an electronic signature if you’re using a TabletPC or tablet/stylus device

The PDF Portfolio templates posted in August are now included in the update, and of course, some bug fixes.

Where's the software?

Here's the direct links to the software updates.
Adobe Reader 9.1 is a full install; Acrobat 9.1 is an update:
Adobe Reader 9.1 : Full install
Acrobat 9.1 Standard : Update
Acrobat 9.1 Pro (Win) : Update
Acrobat 9.1 Pro (Mac) : Update
Acrobat 9.1 Pro Extended : Update
Posted by Lori DeFurio at 10:36 PM on March 9, 2009

Comments

Jason Ball — 1:04 PM on April 10, 2009

I downloaded the 9.1 update a couple days ago and it deleted the adobe print drivers from my Windows Vista system. I am not happy with this. I always enjoyed the easy option of creating PDF files from any printable situation. I'm planning on deleting and doing a fresh install of just the 9.0. Is there any other way of getting my print drivers back?

[[I have some suggestions:
1. http://kb.adobe.com/selfservice/viewContent.do?externalId=333221&sliceId=1 (but Solution 1 isn’t valid for Acrobat 9.1 on Vista.)
2. Try Help > Repair, otherwise, reinstall.
3. This document may help: http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=333221]]

linda young — 1:33 PM on April 16, 2009

I thought I just downloaded adobe 9.1 and it does not work, do you know why.
[[Linda -- I would need more information on what exactly does not work for you]]

second tsang — 1:46 PM on April 17, 2009

After installing 9.1 update, I am not able to save production file with beginning and ending bates numbering in "document production with bates numbering". It gives me warning and errors that it has to overwriting the existing file.

I called technical support and spent over 2 hours, all I got is to uninstall 9.1 and reinstall 9.0 without the patch.

This process will take at least take 30-45 minutes, and I have 20 pc out there.

Any suggestion? Thanks.

[[So... bad news... this is a known bug... ]]

Curtis Hall — 8:38 AM on April 20, 2009

I installed Acrobat 9.0 Standard and then updated to 9.1 last Friday, April 17th, 2009.

Everything went find, registered the program on both my laptop & disktop, pulled up old PDF's - looking good.

Started working with it this weekend and am now printing a simple pdf document, nineteen (19) pages. Started at 4:43 am this morning and I have printed a total of seven (7) pages in 47 minutes. It is taking forever.

My old Acrobat 6.0 would have had the entire document printed off in less than one (1) or two (2) minutes.

What's Up with this?

I am using an HP Laser Jet 2200 PS to print this document as always. I also have and use from time to time, an HP Office Jet Pro 5400 Series and an HP Dekjet 460 Series.

The same scenario (takes forever) is true on my laptop now as well.

There must be a fix for this. Help!

Curtis

[[Curtis -- I have a couple of suggestions. Please note -- if these don't work, you'll need to call Adobe Technical Support.
1. Check out this technical note: http://www.adobe.com/go/kb403914
2. If nothing there works, try these steps:
a. File>Print
b. In the Print dialog box, click the Advanced Button
c. In the Advanced Print Setup, select the check box “Let printer determine colors”
d. In the Advanced Print Setup, click the OK button
e. In the Print dialog box, click the OK button
3. If all else fails -- call Adobe Technical Support ]]

genny — 12:46 PM on April 23, 2009

After installing 9.1 update, I am not able to save production file with beginning and ending bates numbering in "document production with bates numbering". It gives me warning and errors that it has to overwriting the existing file.

I called technical support and spent over 2 hours, all I got is to uninstall 9.1 and reinstall 9.0 without the patch.

This process will take at least take 30-45 minutes, and I have 20 pc out there.

Any suggestion? Thanks.

[[So... bad news... this is a known bug... ]]

genny

[[genny -- this is a bug -- lori ]]

anand Sarkar — 1:21 PM on May 6, 2009

looking for Adobe Acrobat Reader latest version-6.0 or
more.without this my problem will be not solve.
so help me for installations.

Thanks,

[[http://www.adobe.com/readerwill get you the latest version]]

pete — 11:03 PM on May 8, 2009

I upgraded to Adobe 9.0 (it loaded as 9.1) and ever since it occasionally shuts my PC down completely - no warnings, nothing, just a click, black screen, and then it reboots and eventually does it again later. I cant figure out what is tripping my PC off - maybe the "reboot" command that 9.1 demanded after I first installed it?????

[[Pete - I went through our Knowledge Base records and these outline issues with 9.1 -- http://kb2.adobe.com/cps/409/kb409099.html and http://kb2.adobe.com/cps/404/kb404597.html. ]]

Ron Sauer — 7:14 AM on May 13, 2009

Received a flashy announcment noting the wonderful Adobe Reader update to 9.1. (currently had 8.1). Trusting the procedures you advertized for a full install,it stopped at 98% install, then it froze my Windows XP as it tried to remove my old Adobe 8.1 software, then promptly crashed . Why not start the process with an "uninstall"?

Jake — 1:51 PM on May 13, 2009

I am having a printing problem since updating from the CS3 suite to CS4, which included updating from Acrobat 8 to version 9 with the latest updates. I am running Apple OS 10.5. What happens is every time I try to print a pdf the spooling time takes forever and Acrobat stops responding. The document will eventually spool after a very long time depending on the size of the pdf. I have tried printing from different accounts and different printers, both networked and local. Any thoughts/suggestions would be greatly appreciated.
[[Please confirm that you didn't accidently turn on the "print as image" option under the Print Menu. this will cause a slow print experience ]]

Kathy — 12:54 PM on May 24, 2009

I currently have Adobe 9.0 and have been very happy with it. I tried to download 9.1...which I did successfully...but when I tried to use it (view something that used only 9.1), I got the message that 9.1 is incompatible with Vista SP1, which is what I have. Is there a solution for this? Thanks in advance!

Debbie Hughes — 2:17 PM on May 27, 2009

All I want to do is add 2 words to a document in Adobe,version 6. Is there an easy way to just simply add a text box? I have an older version 6.0.

Thanks

Gabe — 7:29 PM on May 29, 2009

Need to update adobe Reader 9.1 Set up

Gabe — 7:29 PM on May 29, 2009

Need to update adobe Reader 9.1 Set up

Mario Berlincioni — 11:57 AM on June 1, 2009

I hav eupgrade to Adobe acrobat 9.1 but since I hav ethe small computer like Fujitsu life bood U 1010 when the screen for accept the ADOBE SYSTEMS INCORPORATED

Warranty Disclaimer and Software License Agreement

Since the scren is too small cannot reach the OK button and I do not know the key stroke to do taht action. Somebody can help?


Thank you so much

Diann Beard — 2:41 PM on June 3, 2009

I've a program on Microsoft publisher that I would like to save as a pdf extension. How do I save this?

Diann Beard — 2:41 PM on June 3, 2009

I've a program on Microsoft publisher that I would like to save as a pdf extension. How do I save this?

Diann Beard — 2:41 PM on June 3, 2009

I've a program on Microsoft publisher that I would like to save as a pdf extension. How do I save this?

Bartula Malqued — 4:24 AM on June 4, 2009

Everytime i try to download a PDF File a notice always comes up on my screen saying the Adobe Acrobat/ Reader that is running cannot be used to view PDF files in a web browser Acrobat/Reader version 8/9 is required. But i already download Acrobat 9 and it downloaded as Acrobat 9.1. What is happening could you please tell us what happens to acrobat readers, i use to just easily download PDF files but since this updates and 9.1 came i cannot read any PDF files at all. I had spent so much time trying to seek help but still cannot fix the problem.

Regards; May

dan — 2:00 PM on June 8, 2009

I have downloaded the upgrade of Acrobat 9 Standard. When I try and print a document to Adobe pdf, it justs keeps "spooling". Can I turn off spooling so it will print to pdf faster?

dan — 6:58 PM on June 8, 2009

Upgraded to adobe acrobat 9 standard today. Now when I try and print a document to pdf, it just stays in a "spooling" mode forever. Can I turn off "spooling".

jeff — 11:36 AM on June 9, 2009

just downloaded the acrobat reader 9.0 yesterday and work with personalizing pdf's...now it tells me that I cannot save data typed into the form...HELP? bought acrobat 7.0 standard a few years ago and have been please with it until today.

Linda — 11:40 AM on June 10, 2009

I was just upgraded to Adobe 9.0 Professional for our form editing. Is there any way to keep the cursor as a cursor when creating new fields? The cross-hair creation is a bit confusing.

Cindy — 11:12 AM on June 12, 2009

I have Acrobat Professional 9.0 and have installed the most recent updates. I have Windows XP Professional, and MS Office 2003 including Outlook 2003. Whenever I have a pdf document open and I want to send it, I am able to open a blank e-mail message and the document is attached. The problem comes when I hit the "send" button. My computer freezes and I need to shut everything down and restart my computer, having lost the e-mail message that I just composed. I never had this happen with any previous version of Acrobat. I can open a blank e-mail message and then attach the document, but the feature to e-mail an open pdf directly from Acrobat locks up my computer completely. What's up with this?

pit — 2:46 AM on June 16, 2009

does anyone of you use folder redirection of appdata to a network drive? then printing can be very slow. don't know what the adobe programmers are smoking.

Bri — 10:52 AM on June 18, 2009

I can't open certain document send on Internet. I think it is because of Adobe reader

Dann Cox — 1:56 PM on June 23, 2009

I'm disapointed to see that this release has still not fixed the ongoing problem with the PDF Previewer for Vista on 64-bit Vista. This has been reported to Adobe repeatedly over an almost three year period, with no response that I have seen. Check your own forums:
http://forums.adobe.com/thread/303008

Dann Cox — 1:56 PM on June 23, 2009

I'm disapointed to see that this release has still not fixed the ongoing problem with the PDF Previewer for Vista on 64-bit Vista. This has been reported to Adobe repeatedly over an almost three year period, with no response that I have seen. Check your own forums:
http://forums.adobe.com/thread/303008

Russell Munson — 10:01 AM on July 1, 2009

I installed the adobe reader 9.1 update a couple of days ago.

Now, everytime I load certain webpages, my computer freezes for about a full minute, and eventually an error message pops up telling me "invalid adobe reader plugin detected".

I click OK, and windows vista closes my browswer. (IE7).

This is happening with more regularity, with many websites, as the days go by.

I have re-installed the 9.1 update several times, and have run the Help: Repair adobe reader installation link as well.

Is this a "known issue", or do I need to uninstall and reinstall my adobe reader 9.0?
Is there a tool available to help me uninstall the adobe reader, so that I may "clean" install?

Thanks

Russell Munson — 8:46 AM on July 2, 2009

Why havent you responded to my question? I could use the help.
Thanks

I need to uninstall Adobe Reader 9.1.2 — 11:31 PM on July 16, 2009

Computer will not uninstall -
Vista O.S.

Pat Mayer — 8:10 AM on August 14, 2009

I installed at update to get to the most current version, and then I srated getting dick full warnings. I removed Acrobat, and the install application did not prompt me to install it on D:

Piilani Smith — 1:00 AM on November 7, 2009

I do up a newsletter on a quarterly basis. After emailing the newsletter to my readers, I have to print out the same adobe reader 1 document to those readers who do not have a computer. After I updated to 9.1, I cannot print out the newsletter to send a hard copy to my readers. What is happening? I am not able to print out documents at all even from other sources. Help.

[[I think you'll have to call the help desk, or try to repair the installation]]

Guy — 5:51 AM on November 26, 2009

Can standard 6.0 be upgraded to professional 9.1 or 9.2?
[[absolutely! -- the Adobe.com store price is US$159. Here's a link directly to the page where you can see the Upgrade eligibility --lori ]]

Install Software — 3:45 AM on February 6, 2010

Another great post.
Thanks for the tips and help.
Everyone, bookmark this site.

Mark Thomas — 5:42 PM on February 8, 2010

I, like so many others, have upgraded to Acrobat Pro 9, and am having to wait forever while it spools/sends the job to my xerox 4127. Acrobat 8 never did this, and I am wondering if there is a fix or if I need new drivers for my printer. I have tried different preference settings but keep going back to the Acrobat default. And the "print as image" option is unchecked. Any suggestions?

[[Here's a suggestion: In the Advanced Print Setup accessible from the print dialogue, go to the Color tab and change the setting from "Acrobat Color Management" to either "Printer Color Management" or "same as source."
You may see an improved spooling time is any faster and if so - let us know the results. If the spooling is faster, it is a driver issue or more precisely a driver plug-in issue. ((The driver comes from Microsoft and the plug-in if it exists comes from the Xerox.) - lori ]]

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