Posts in Category "Community Help"

Help Adobe help you – Take a short survey

 

We are constantly looking at ways to improve the Adobe Help experience, and your feedback is an important part of our revision process.

Here is your chance to provide inputs on how we can improve the Help content and the experience of finding, accessing, and using the content.

Take a short survey to give us your feedback. It’s only one page, and will take you just a few minutes.

 TakeSurvey 

 

 

Sincerely,
Adobe Help team

Get started with Adobe Premiere Elements 11 in three easy steps!

Yes, you read right – get started with Adobe Premiere Elements in three easy steps. In this post you’ll learn how to turn your raw video clips into a polished movie that you can share with family and friends. And we’ll do all of that in an hour!

We have a clock ticking, so without wasting any time, let’s jump straight into the job. And before starting, I’m making two assumptions:

  1. You have your video clips at hand (can be stored on your camcorder, camera, memory  stick, and so on).
  2. You have Adobe Premiere Elements installed on your computer. If you don’t have it installed already, you can install a free trial version from http://www.adobe.com/go/trypremiere_elements/. If you need help with installing, see the detailed installation instructions.

Step 1: Launch the video editing workspace & import video clips

When you launch Adobe Premiere Elements, you see this Welcome screen:

On the Welcome screen, click Video Editor, and select New Project. Your video clips and all other project assets that you add, like audio files and graphics, are stored in the project.
Note: I’m not covering any details about using Elements Organizer in this post. If you wish to learn more, you can see my earlier post, where I cover details about using Organizer.

The project opens in the video editing workspace. The workspace offers two modes of editing – Quick and Expert.

In this post, we’ll focus on using the Quick mode of editing. The Quick mode of editing provides you a simplified user interface, where you can simply drag and drop special effects, trim video clips, add transitions, and create a memorable movie . To learn more about the panels, timeline, and views in the Video editing workspace, see this article.

Import video clips

You can import your videos clips into the video editing workspace in two ways:

  • By dragging and dropping your files on to the timeline, or
  • By clicking Add Media, and  selecting from your DVD, camcorder, device, and so on.

Step 2: Create your movie

Once you’ve imported your video clips, you can create an instant movie or manually put together a movie by adding your choice of visual effects and audio. I tried both, so let me explain a bit about how to go about using each of these methods.

Instant movie

If you want to spend absolutely no time on editing but want to see a well put together movie, then this is a good option for you. You can use out-of-the-box themes (comes with theme-specific audio and visuals) and let Adobe Premiere Elements intelligently put together a great looking movie for you.

It’s as simple as clicking Instant Movie in the Action Bar and selecting from the many themes that are provided. Just add a title for your movie and click Apply. You’re done.

Now sit back and let Adobe Premiere Elements take over. While you’re sipping on your coffee or getting on with your other jobs, a professional-looking movie is created right at your desktop. No prizes for guessing why I love this feature!

If you want to watch how this feature works, see this short video.

Manual editing – trim video clips, add special effects, and audio enhancements

You can add the “wow” factor to your movies by adding some good special effects and well-timed audio. And here’s how you can go about this activity.

Visual enhancements

Trim video clips - One of the most common and important tasks that you would  need to do while editing your video clips is trimming out least interesting or low quality footage. You can do this manually by setting in and out points for your clips. Or you can use the Smart Trim feature and allow Adobe Premiere Elements to do the job for you. Just select Tools and then Smart Trim from the Action Bar. Watch this video to learn more about how to effectively trim your video clips.

Add special effects – To add special effects of your choice, click Effects in the Action Bar and drag-and-drop the selected effect over the clip. Your clip automatically takes on that effect. For example, I applied the Old Film effect, which gave a yesteryear’s feel to my video clip instantly. See this article for more information.

Add transitions – When you’re using two or more video clips to create a movie, adding the right transitions are so important in providing a graceful transition from one clip to another without any abrupt pauses. Just click Transitions in the Action Bar and drag-and-drop the selected transition. See this article for more information.

 Audio enhancements

Adding audio enhancements to your movie is really a personal choice. A lot of you may prefer to use the audio that you recorded while shooting the video. I just feel that you can make your movie more appealing by adding complementary audio. And it’s so easy to add some good music or a narration, that it’s an option worth exploring.

Add music - Adding music to your video is as simple as selecting Music in the Action Bar and dragging and dropping the music track that you like. If you want to do more advanced audio mixing, you can do so in the Expert editing mode. For more information, see this article.

Add narrations - You can also provide a nice personal touch to your movie by adding a chatty narration. You can record and add a narration to your clip by clicking Tools and selecting Narration from the Action Bar. Then, just press Record and talk away! For more information, see this article.

Step 3: Publish or share your movie

Once you’re done with editing your video, you can publish or share your movie in a few clicks. You can publish your movie to a disc, a web DVD, a device or share it to a video-viewing website like YouTube.

Click Publish+Share in the editing workspace, and select the required publishing or sharing option. For detailed information on using the various publishing options, check out these articles.

More…

Now that we are done with the essential tasks in creating a movie, you can try using the Expert mode to explore advanced editing options. And to help you with that, we’ve got a bunch of helpful resources:

Getting started tutorials
Advanced Help & tutorials
Video tutorials

And not to forget, we have a great community out there to help you with any questions that you may run into in the course of learning and using Adobe Premiere Elements. Just head over to the Adobe Premiere Elements forums, and join the conversation.

Five FAQs about offline Help for Creative Suite 6

This post is to help clarify some of the most commonly asked questions about downloading and viewing offline Help for CS6 . I’m writing this post in an FAQ format to ensure that I don’t just ramble on and miss any important details.

1. How does offline Help for CS6 work?

You can access CS6 Help offline as downloadable PDFs.

The very first time you launch Help (press F1 or select Help > Product Name Help) from your Adobe CS6 product, the Adobe Help manager launches in the background and checks for the availability of new or updated content. Note that you need to be connected to the Internet for the Help manager to perform this check.

If no new content is available, the Adobe Help manager will shut down until the next time you select Help.

If new content is found, a small pop-up notification will be displayed on your desktop (usually in the lower-right corner of your screen) like this:

  

2. How can I download the CS6 Reference PDF to my computer?

If the Adobe Help manager finds new content, you see a small pop-up notification. When you click the notification message, the Help Manager launches and displays all the content available for download (under Local Content). The content available for download is indicated by a “Pending Download” status like this. 

 

You just have to select the CS6 Reference PDF that you want to download and click the Update button. Once the PDF is downloaded, the status changes to “Current“.

3. I’m using more than one CS6 product, can I download the reference PDFs for all these products at once?

Yes, you can.

To do so, go to the Download Preferences panel in the Adobe Help Manager, select the products for which you wish to have offline Help content available, and click Done.

 

Then, launch Adobe Help Manager, go to the General Settings panel, and click the Download button:

Important: The total download size for all of the available content is displayed. Large updates may take several minutes or more to download. For example, if you have CS6 Master Collection installed, it make take you some time to download PDFs for all the products in the suite.  During the download, the status of the PDF being downloaded (under Local content) is shown as “Queued“.

4. Can I view CS6 Help even when I don’t have access to the Internet?

Yes, you can, provided you’ve downloaded the required PDFs to your computer. When Internet access is not available, the Help Manager automatically switches to offline help. When you press F1 or select Help > Product Name Help from your Adobe CS6 product, the downloaded PDF opens.

 5. Can I set offline Help as my default?

If you prefer to have your Adobe products use the locally installed Help PDF by default, select Yes for Display Local Help Content Only in the General Settings panel of the Adobe Help Manager.

 

By doing so, the downloaded CS6 reference PDFs will be displayed even when you are connected to the Internet.

 

 

Adobe Community Help channel on YouTube

A quick blog post to let you’ll know that Adobe Community Help now has its own YouTube channel hosting some very helpful video tutorials from members of the Adobe community.

 On this channel, you can watch popular Learn shows that teach you how to upload files to Creative Cloud, learn about new CS6 features, cross-product workflows, and more. You can also now access all the Creative Suite 6 Getting Started videos from a single handy page.   

So, subscribe to the Adobe Community Help YouTube channel, and stay tuned for more goodness!

A quick guide to your Creative Suite 6 installation

We have a number of resources to help you with your Creative Suite 6 installation – from self-help articles to forums and support programs. Read on to know more…

Self-Help  

For detailed step-by-step information about installing Creative Suite 6, see Creative Suite 6 Installation Instructions.   

Adobe forums

 The Adobe forums are a great place for users of Adobe products to exchange questions, offer ideas, and share tips and tricks with other users. These forums are monitored actively by Adobe and community experts. 

To provide focused attention around downloading and installing, we’ve set up these forums: 

 One-to-one assistance

If you require one-to-one assistance or you’d want to contact Adobe Customer Care directly, see Adobe Creative Suite support programs  for more information and next steps.

The all-new Community Help experience for Creative Suite 6

The Adobe Community Help experience with Creative Suite 6 has changed — it’s now more customized and smarter — connecting users with the most relevant content from Adobe and experts around the world.

Here are my top three reasons on why I think the new Adobe Community Help experience is more enriching than ever before.

Enhanced topic-browsing experience

 When you access Help from your product using F1 (on Windows) or the Help menu, a topic browsing page opens in your default web browser. The web page combines community contributions and Adobe content. For example, when you launch Photoshop Help, you are taken to the Photoshop topic browsing page, which looks like this:

What I really like about topic-browsing is that you browse through carefully chosen topic categories rather than structured books. In a book structure, I’d often get lost figuring out where a topic is, and would  browse through multi-layered TOCs to get to a topic. Not anymore! I can now get to my information in a glance. For example, if I need information about a lighting filter in Photoshop, I just click the “Filter and Effect” topic category, and select the article that I want to view.

  

To see more articles related to a particular topic, just click the More link. Additionally, Adobe continually curates and adds to the collections, so you will always find the latest and greatest articles. And the content that is displayed is curated across CS5, CS5.5, and CS6 releases.

 Your online Help experience is browser-based, so you can use your browser’s native functionality to search, bookmark, comment, or rate content.

Effective online-offline Help experience 

The Adobe Help manager is an AIR-based content installation utility that downloads offline help content and notifies you when new updates are available. The Help Manager will download HTML or PDF reference that can be viewed offline, either via your web browser or via Adobe Acrobat Reader (or similar PDF viewing software). 

You can access CS6 Help offline as a downloadable PDF and view the ActionScript Reference content offline via your web browser. If no new content is available, the application will shut down until the next time you select Help. For more information about using offline Help, see Five FAQs about offline Help for CS6.

Handy-dandy CS6 Help hub

Users can access online Help for all Creative Suite products from a single CS6 Help hub page. This page is your one-stop-shop for all self-help and tutorials for CS6. You can simply bookmark this page instead of a dozen or more individual product Help pages.

For more details on Adobe Community Help, see this article. And we’d be very interested to know your thoughts on the new Community Help experience for CS6!

Connecting Content and Community in the Cloud : Want to know More?

…about Adobe’s vision for Community Help in the coming years?

…about what Help will mean and look like when we move from the desktop to the tablet to the cloud?

…about a shared social learning experience that can blur the boundaries between “inspiration & instruction” and “content & community”?

If you answered Yes to even one of the questions above, make sure that you book your seat at the Social Studies: Connecting Content and Community in the Cloud session at Adobe MAX 2011.

In this session, Luanne Seymour, Senior Instructional Designer at Adobe, and Jaydeep Dutta, Experience Design Manager at Adobe, take you through a fascinating journey of exploring three trends that are currently sweeping the digital world: tablets moving from content consumption to creation, increasingly pervasive social features, and everything shifting to the cloud. Learn more about how UX Design and Content & Community come together to take advantage of these three trends and envision a compelling Community Help experience for designers and developers.

For more information on the session, see http://bit.ly/p871i3.

Feedback and Rating via Adobe Community Help Client

Earlier, when you wanted to add comments to a Help topic or rate it, you needed to go to Help on the web. With the Community Help Client (CHC), you can comment on, rate, and contribute to Help content and Adobe online resources like Developer Center articles – all from within the CHC.

To provide feedback and rating through the CHC, search for the Help topic or Adobe online resource that you want to comment on, and click Feedback & Rating in the bottom left-corner of the CHC. The Feedback & Rating tab opens to let you post your feedback.

You, of course, need a valid Adobe ID to provide any feedback and rating. If you do not have an Adobe ID as yet, you can get one in a couple of minutes by registering yourself at: https://www.adobe.com/membership

What I really like about providing feedback through the CHC is that you can categorize your feedback in the form of a tip, correction, or suggest a link to a relevant online resource. Once you post your feedback, the feedback appears with the relevant icon denoting the feedback type.

Also, don’t miss the Have a question? link – this link takes you right to the Adobe Forums (http://forums.adobe.com/index.jspa), where you can discuss your questions with other Adobe users.

CHCFeedbackAndRating.jpg


So, the next time you want to provide feedback on a Help topic, do try it out through the CHC!

Adobe Community Help Client – don’t forget to use CTRL+F

The updated version of the Adobe Community Help Client (CHC) offers a basic yet very useful feature – the CTRL+F shortcut key to locate a word or phrase on a page displayed in the CHC.

Like CTRL+F would work in a web browser, in the CHC, too, you just need to press CTRL+F, type the word or phrase, and press ENTER. The CHC automatically searches and highlights the word or phrase that you are looking for.

 

CHCFindFeature.jpg

 

So, while you would use the many search refinements to reach to the right Help resource, don’t forget that CTRL+F works, too!

 

Adobe Community Help Client – New and Enhanced Search Refinements!

I’m very excited to blog about the updated version of the Adobe Community Help Client (CHC) that is now available for download. The enhancements in this version of the CHC are search-centric and provide very effective search refinements.

The CHC is an AIR application, so you get any new content updates and feature enhancements without reinstalling the CHC. When you open the CHC, you’ll be prompted to download an updated version of the AIR application that has these search refinements. 

We now have two broad search categories – Online Help and Local Help

CHCSearchLocations.jpg 

As the names suggest, these categories let you search across multiple online resources or within Help packages downloaded to your computer. Within each of these categories, you can further refine your search results to specific resources.

When you select online help, you can refine your search results by using these filter options:

 
CHCFilterResults.jpg

 

  • Adobe.com – Searches all Adobe online resources including Help pages, Developer Center articles, and knowledgebase articles.
     
  • AllA comprehensive search that includes all the resources available on adobe.com as well as the most relevant content contributed by experts from the Adobe community.

  • Adobe reference only – Searches all the online Adobe Help pages for the selected product. For example, if you select ColdFusion Builder as the product, you can search across ColdFusion and ColdFusion Builder documentation available on the web.

  • You can also narrow your search down to specific Help resources for the product. For example, if you select ColdFusion Builder as the product, you can search across ColdFusion 9 documentation or within the Installing ColdFusion Builder or Using ColdFusion Builder documentation.


 

 
CHCAdobeRef.jpg

Our research suggests that online Adobe Help resources are searched the most, so you have a handy Adobe reference only check box right at the top of the search tab. When you select this check box, the Local Help option is automatically disabled allowing you to search only across online Adobe Help resources.

When you are offline, you can use the Local Help option to search within the Help packages downloaded to your desktop.

Searching for information is now easier and faster than ever before! Do send in your feedback, and let us know how effective you find the new search refinements.