Posts in Category "CS6"

Five FAQs about offline Help for Creative Suite 6

This post is to help clarify some of the most commonly asked questions about downloading and viewing offline Help for CS6 . I’m writing this post in an FAQ format to ensure that I don’t just ramble on and miss any important details.

1. How does offline Help for CS6 work?

You can access CS6 Help offline as downloadable PDFs.

The very first time you launch Help (press F1 or select Help > Product Name Help) from your Adobe CS6 product, the Adobe Help manager launches in the background and checks for the availability of new or updated content. Note that you need to be connected to the Internet for the Help manager to perform this check.

If no new content is available, the Adobe Help manager will shut down until the next time you select Help.

If new content is found, a small pop-up notification will be displayed on your desktop (usually in the lower-right corner of your screen) like this:

  

2. How can I download the CS6 Reference PDF to my computer?

If the Adobe Help manager finds new content, you see a small pop-up notification. When you click the notification message, the Help Manager launches and displays all the content available for download (under Local Content). The content available for download is indicated by a “Pending Download” status like this. 

 

You just have to select the CS6 Reference PDF that you want to download and click the Update button. Once the PDF is downloaded, the status changes to “Current“.

3. I’m using more than one CS6 product, can I download the reference PDFs for all these products at once?

Yes, you can.

To do so, go to the Download Preferences panel in the Adobe Help Manager, select the products for which you wish to have offline Help content available, and click Done.

 

Then, launch Adobe Help Manager, go to the General Settings panel, and click the Download button:

Important: The total download size for all of the available content is displayed. Large updates may take several minutes or more to download. For example, if you have CS6 Master Collection installed, it make take you some time to download PDFs for all the products in the suite.  During the download, the status of the PDF being downloaded (under Local content) is shown as “Queued“.

4. Can I view CS6 Help even when I don’t have access to the Internet?

Yes, you can, provided you’ve downloaded the required PDFs to your computer. When Internet access is not available, the Help Manager automatically switches to offline help. When you press F1 or select Help > Product Name Help from your Adobe CS6 product, the downloaded PDF opens.

 5. Can I set offline Help as my default?

If you prefer to have your Adobe products use the locally installed Help PDF by default, select Yes for Display Local Help Content Only in the General Settings panel of the Adobe Help Manager.

 

By doing so, the downloaded CS6 reference PDFs will be displayed even when you are connected to the Internet.

 

 

Adobe Community Help channel on YouTube

A quick blog post to let you’ll know that Adobe Community Help now has its own YouTube channel hosting some very helpful video tutorials from members of the Adobe community.

 On this channel, you can watch popular Learn shows that teach you how to upload files to Creative Cloud, learn about new CS6 features, cross-product workflows, and more. You can also now access all the Creative Suite 6 Getting Started videos from a single handy page.   

So, subscribe to the Adobe Community Help YouTube channel, and stay tuned for more goodness!

The all-new Community Help experience for Creative Suite 6

The Adobe Community Help experience with Creative Suite 6 has changed — it’s now more customized and smarter — connecting users with the most relevant content from Adobe and experts around the world.

Here are my top three reasons on why I think the new Adobe Community Help experience is more enriching than ever before.

Enhanced topic-browsing experience

 When you access Help from your product using F1 (on Windows) or the Help menu, a topic browsing page opens in your default web browser. The web page combines community contributions and Adobe content. For example, when you launch Photoshop Help, you are taken to the Photoshop topic browsing page, which looks like this:

What I really like about topic-browsing is that you browse through carefully chosen topic categories rather than structured books. In a book structure, I’d often get lost figuring out where a topic is, and would  browse through multi-layered TOCs to get to a topic. Not anymore! I can now get to my information in a glance. For example, if I need information about a lighting filter in Photoshop, I just click the “Filter and Effect” topic category, and select the article that I want to view.

  

To see more articles related to a particular topic, just click the More link. Additionally, Adobe continually curates and adds to the collections, so you will always find the latest and greatest articles. And the content that is displayed is curated across CS5, CS5.5, and CS6 releases.

 Your online Help experience is browser-based, so you can use your browser’s native functionality to search, bookmark, comment, or rate content.

Effective online-offline Help experience 

The Adobe Help manager is an AIR-based content installation utility that downloads offline help content and notifies you when new updates are available. The Help Manager will download HTML or PDF reference that can be viewed offline, either via your web browser or via Adobe Acrobat Reader (or similar PDF viewing software). 

You can access CS6 Help offline as a downloadable PDF and view the ActionScript Reference content offline via your web browser. If no new content is available, the application will shut down until the next time you select Help. For more information about using offline Help, see Five FAQs about offline Help for CS6.

Handy-dandy CS6 Help hub

Users can access online Help for all Creative Suite products from a single CS6 Help hub page. This page is your one-stop-shop for all self-help and tutorials for CS6. You can simply bookmark this page instead of a dozen or more individual product Help pages.

For more details on Adobe Community Help, see this article. And we’d be very interested to know your thoughts on the new Community Help experience for CS6!