Earlier, when you wanted to add comments to a Help topic or rate it, you needed to go to Help on the web. With the Community Help Client (CHC), you can comment on, rate, and contribute to Help content and Adobe online resources like Developer Center articles – all from within the CHC.
To provide feedback and rating through the CHC, search for the Help topic or Adobe online resource that you want to comment on, and click Feedback & Rating in the bottom left-corner of the CHC. The Feedback & Rating tab opens to let you post your feedback.
You, of course, need a valid Adobe ID to provide any feedback and rating. If you do not have an Adobe ID as yet, you can get one in a couple of minutes by registering yourself at: https://www.adobe.com/membership
What I really like about providing feedback through the CHC is that you can categorize your feedback in the form of a tip, correction, or suggest a link to a relevant online resource. Once you post your feedback, the feedback appears with the relevant icon denoting the feedback type.
Also, don’t miss the Have a question? link – this link takes you right to the Adobe Forums (http://forums.adobe.com/index.jspa), where you can discuss your questions with other Adobe users.
So, the next time you want to provide feedback on a Help topic, do try it out through the CHC!
The ColdFusion Builder product team is running a survey to gather feedback on the newly-released ColdFusion Builder. The team is also using this survey to help gather ideas for the next version of ColdFusion Builder.
So, what are you’ll waiting for? Just click this link to take the survey. The survey should not take more than a few minutes of your time.
Thanks, in advance, for participating in this survey!
The updated version of the Adobe Community Help Client (CHC) offers a basic yet very useful feature – the CTRL+F shortcut key to locate a word or phrase on a page displayed in the CHC.
Like CTRL+F would work in a web browser, in the CHC, too, you just need to press CTRL+F, type the word or phrase, and press ENTER. The CHC automatically searches and highlights the word or phrase that you are looking for.
So, while you would use the many search refinements to reach to the right Help resource, don’t forget that CTRL+F works, too!
I’m very excited to blog about the updated version of the Adobe Community Help Client (CHC) that is now available for download. The enhancements in this version of the CHC are search-centric and provide very effective search refinements.
The CHC is an AIR application, so you get any new content updates and feature enhancements without reinstalling the CHC. When you open the CHC, you’ll be prompted to download an updated version of the AIR application that has these search refinements.
We now have two broad search categories – Online Help and Local Help
As the names suggest, these categories let you search across multiple online resources or within Help packages downloaded to your computer. Within each of these categories, you can further refine your search results to specific resources.
When you select online help, you can refine your search results by using these filter options:
Adobe.com – Searches all Adobe online resources including Help pages, Developer Center articles, and knowledgebase articles.
All - A comprehensive search that includes all the resources available on adobe.com as well as the most relevant content contributed by experts from the Adobe community.
Adobe reference only – Searches all the online Adobe Help pages for the selected product. For example, if you select ColdFusion Builder as the product, you can search across ColdFusion and ColdFusion Builder documentation available on the web.
You can also narrow your search down to specific Help resources for the product. For example, if you select ColdFusion Builder as the product, you can search across ColdFusion 9 documentation or within the Installing ColdFusion Builder or Using ColdFusion Builder documentation.
Our research suggests that online Adobe Help resources are searched the most, so you have a handy Adobe reference only check box right at the top of the search tab. When you select this check box, the Local Help option is automatically disabled allowing you to search only across online Adobe Help resources.
When you are offline, you can use the Local Help option to search within the Help packages downloaded to your desktop.
Searching for information is now easier and faster than ever before! Do send in your feedback, and let us know how effective you find the new search refinements.
Several people have been asking for links to the online ColdFusion documentation, so although the links are available in my Getting Started with ColdFusion Builder post, here are the links, again.
Installing Adobe ColdFusion Builder (HTML | PDF)
Using Adobe ColdFusion Builder (HTML | PDF)
Personally, it’s been a very fulfilling experience to write the documentation for a version one product. The Help pages are open for commenting, so bring on the feedback – I’m looking forward to it!
If you are upgrading from a Beta release of ColdFusion Builder, make sure that you uninstall the Beta software before installing the released product.
And if you are using ColdFusion Builder with a workspace from a Beta release, make sure that you clean and reinitialize the workspace before installing the release version of ColdFusion Builder.
Complete details about installing ColdFusion Builder and cleaning and reinitializing the workspace is available in the Adobe ColdFusion Builder Installation Guide.
If you are looking to download a trial version of ColdFusion Builder, look no further than: http://www.adobe.com/go/trycoldfusionbuilder
We have a host of resources available online to get you started with ColdFusion Builder.
So what are you all waiting for? Get started with ColdFusion Builder right away!
It’s been just a few minutes since ColdFusion Builder, Flash Builder 4, and Flex 4 hit the market.
ColdFusion Builder – The new and highly customizable Eclipse™-based IDE that enables developers to build ColdFusion applications faster than ever before. It also allows developers to save time by managing the entire ColdFusion development cycle from concept to production with one easy-to-use tool. The integration between ColdFusion Builder and Flash Builder makes it fast and easy for ColdFusion developers to create Flex applications.
Flash Builder 4 – There are over 90 new features in this release, and you can use them with both Flex 3 and Flex 4 to gain big improvements in development time, integration and building more expressive apps.
Flex 4 – This release of Flex includes the new Spark skinning and component architecture enabling a new level of expressiveness in RIAs, in addition to supporting the new Flash Catalyst-to-Flash Builder workflow.
My next set of posts will be focusing on the ColdFusion Builder release and covering more details, so stay tuned!
“I think the future of documentation is in search.”
“Adobe capitalizes on this trend by providing a one-stop shopping experience for user assistance. By including both Adobe and user-generated content in the search results and incorporating a broad range of media formats, Adobe Community Help presents users with more options and a better chance of finding the exact information they need.”
I couldn’t agree more!
For the complete article, read – “Interview with Peggy Harvey – The Future of Documentation: Adobe Community Help” by RJ Jacquez, Senior Product Evangelist at Adobe.
The first cumulative hot fix for ColdFusion 9 is released. See the technote for details.