Posts tagged "authoring"

Webinar Highlights: Are You Tempted to Use a Template to Expedite Policies & Procedure Development?

Last week Raymond Urgo, “Mr. P&P” covered a highly useful topic you may not have considered before. If you are authoring or revamping your Policies and Procedures, what considerations should you have around templates? Should you work with boilerplate? Should you have a dynamic “shell” that your staff can easily fill in? There are many choices, and the wrong choice can have consequences down the road. Urgo gave some very sage advice: “Know the rules before you choose the tools.”

You will find a link to the recorded webinar at the end of this blog. It requires a free “Adobe.com” account for log-in credentials to view the recording. Continue reading…

Resizing Content: How to rethink content for mobile devices

I wrote on this topic back in February, but expanded on the theme for a presentation to the San Francisco chapter of STC last week.

Although it may seem self-evident that a small screen requires shorter sentences, shorter word count, etc., some customers are trying to “squeeze” existing legacy content (created for full page display, replete with complex tables and multi-level nested lists) onto mobile devices.

This blog touches on a few highlights of the presentation, which is fairly self-evident in the slide share above. Continue reading…