Trouble Installing Central

We have seen a couple of reports of people having problems installing Central. We are trying to track down the issue and fix it. So, if you have had trouble installing Central, please post in the comments section, with the following info:

  • Operating System
  • Operating System Language
  • Browser
  • Flash Player Version
  • CPU
  • Amount of Ram
  • Are you behind a firewall
  • Do you know which firewall it is?
  • When you click install, do you see To install this application you must first install Central. Would you like to install it now?
  • Did you have the beta version installed before?
  • Do you connect through a proxy?

Thanks for any information.

65 Responses to Trouble Installing Central

  1. Rick says:

    I had problems with my install at home. It would get half through the install and then say something about being unable to load an XML file.I remedied the problem by turning off Norton Internet Security. It installed fine after I did that.

  2. Peter Elst says:

    Hi Mike,I had some significant problems getting Central installed as well as several applications. I get asked to reinstall Central once in a while despite running the latest release.OS: Win XP Pro SP1Language: DutchBrowser: IE6Player version: 7,0,14,0CPU: Athlon AMDRAM: 512MbFirewall: noInstall notification: yesBeta-version: yes

  3. Steve says:

    I am unable to install Central. I just get the message “A download error occured”OS: Win XP Pro SP1Language: EnglishBrowser: IE6Player version: 7,0,14,0CPU: Pentium 4, 3 GHzRAM: 1GbFirewall: noInstall notification: noBeta-version: no

  4. Brad Farris says:

    I’m having trouble, here’s my configuration:Operating SystemWindows XP Professional, 2 computersOperating System LanguageEnglishBrowserInternet Explorer v6.0, also MyIE2 v 0.8 (both machines)Flash Player VersionFlash Player v 7, both machinesCPU500 Mhz Celeron, 2.4 GHz P4Amount of Ram256Mb, 512MbAre you behind a firewallNot on Machine #1, Cable modem on Machine #2Do you know which firewall it is?See prevWhen you click install, do you see To install this application you must first install Central. Would you like to install it now?Did you have the beta version installed before?When I click Install, I get “Connecting…” followed by an error message: “A download error occurred. Try to download again?”(Nice blog)

  5. Brad Farris says:

    I’m sorry, I neglected to answer the question about the beta version, but I did not previously have any beta version installed.

  6. Jeremy M says:

    OS: Windows 2000 SP 2OS Lang: US EnglishBrowser: Both IE 6.0 and Netscape 7.1Flash: 7.0.14.0 (both)CPU: P4 1.8 GHzRAM: 768 MBFirewall: Yes, but I dont know who makes itJust like Steve I get the “Connecting…” followed by an error message: “A download error occurred. Try to download again?”I did have the beta installed on the system shortly after it came out, but I uninstalled it earlier in the month.

  7. Jim Cheng says:

    I’ve had some problems with installing Central after having had the beta version installed on my machine. The Central SWF would prompt me to install. Clicking on it, the updater would be downloaded, apparently to completion,, but Central will fail to update and say, “A download error occurred.” The problem was fixed by uninstalling the beta version before trying again.OS: Win XP Home SP1OS Language: EnglishBrowser: IE 6.0 and Firebird 0.7Flash: 7.0.14.0CPU: Celeron 1.2 GHzRAM: 512MBFirewall: Yes, unknown brand/modelBehind NAT: YesInstalled beta: YesPrompted to upgrade: YesWas Central running at upgrade: NoVirus Protection Software: NoHope this helps.

  8. wakasa says:

    hi.My machine -> download is impossible.Test machine(installed before) -> chat etc. operates correctly.MacOSX -> it was installable.— Not Install —Operating System : Win XP Home SP1Operating System Language : japaneseBrowser: IE 6.0Flash Player Version : 7.0.14.0CPU : Pentium3 800MHzAmount of Ram : 512MBThe beta version installed before : NOOperating System : Win 2000 Pro SP4Operating System Language : japaneseBrowser: IE 6.0Flash Player Version : 6.0.79.0CPU : Pentium3 600MHzAmount of Ram : 256MBThe beta version installed before : NOBoth stop at a download error. An installer does not start.— Install OK –Operating System : MacOSX 10.1Operating System Language : japaneseBrowser: IE 5.2Flash Player Version : 6.0.67.0CPU : G4 450MHzAmount of Ram : 256MBThe beta version installed before : NO—————Are you behind a firewall : YesDo you know which firewall it is? : I do’nt konw.

  9. Like others, I get the “Connecting…” followed by an error message: “A download error occurred. Try to download again?”OS: Win XP Home SP1 and Win2000OS Language: EnglishBrowser: IE 6.0 and Firebird 0.7Flash: 7.0.14.0CPU: Dual 1Ghz PIII and 1.8 Ghz P4RAM: 512MBFirewall: Yes, unknown brand/modelBehind NAT: YesInstalled beta: YesPrompted to upgrade: YesWas Central running at upgrade: NoVirus Protection Software: Yes

  10. Dinesh says:

    I have problm installing central. I get the erroe message same as the others! I have not used beta version. Further I tried on other systems in my office, even then i am not able to install.OS: Win 2000 Professional SP3OS Language: EnglishBrowser: IE 6.0Flash: 7.0.14.0, 6.0.79.0CPU: P4 1.80 GHzRAM: 512MBFirewall: Yes,Firewall: unknown brand/modelPrompt: “A Download Erro occurred. Try to download again?”The beta version installed before : NOTnx!

  11. Dinesh says:

    Forgot to mention, (a sequel to above post)I Tried in Netscape 7.1 amd My IE2 0.6.835. In netscape it just keeps connecting… till I lose my patience.In MyIE2 error is same as IE.

  12. Jud Holliday says:

    I also get the “Connecting…” followed by an error message: “A download error occurred. Try to download again?”OS: Win XP Home SP1OS Language: EnglishBrowser: IE 6.0 and Firebird 0.7Flash: 7.0.14.0CPU: 3 Ghz P4RAM: 512MBFirewall: NoInstalled beta: NoVirus Protection Software: Yes, McAfee, but disabling it doesn’t seem to make a differenceIt doesn’t seem to be a network or browser issue, as I had no problem installing on my old Dell P3 500Mhz machine running XP and using ie 6. But it won’t seem to download on my new Dell laptop. 🙁

  13. Abhishek says:

    I am unable to install Central. I just get the message “A download error occured, Retry/Cance”. Nothing happens after that :o(OS: Win2k ServerLanguage: EnglishBrowser: IE 5Player version: 7,0,14,0CPU: Pentium 4, 3 GHzRAM: 256 MBFirewall: YesInstall notification: noBeta-version: no

  14. Mike Wink says:

    I am unable to install Central for 2 days now.So I started “bugtracking”, deactivated the firewall and antivirus engine – no reaction. Firebird shows the “Connecting…” message while IE brings the normal error message after some time. I’m sys-admin and have enough free space on my HDs.I will test some other maschines (Win 2000/98/ME/XP without SP1) today. All german systems with many different versions of IE and Flashplayer.Configuration:OS: Win XP Pro SP1Language: EnglishBrowser 1: IE6 (6.0.2800.1106.xpsp2.030422-1633)Browser 2: Firebird (0.6.1)Player version: 7,0,14,0CPU: AMD Athlon (C) 1400 MhzRAM: 512MbFirewall: yes (Symantec, Norton Security 2003)Install notification: noBeta-version: yes

  15. Pavel Simek says:

    Operating System– Windows XPOperating System Language– CzechBrowser– MSIE 6Flash Player Version– WIN 7,0,14,0CPU– Pentium 4 / 2,66 GHzAmount of Ram– 512 MBAre you behind a firewall– NoWhen you click install, do you see To install this application you must first install Central. Would you like to install it now?– YesDid you have the beta version installed before?– Yes (installed but never run; same problem as with the final version)Instalation process has finished with no errors. The Central icon has appeared on my desktop and in the systray. But when clicked, nothing happens. My theory: Central doesn’t support localized names of system directories such as “Application data”.

  16. Harry Klein says:

    I also tried to install Central several times now. Always get this error “A download error occurred…”. I have admin rights, deactivated firewall and antivirus, have the newest flash client and enough RAM and HD space. Have you ever tested the installer on a german OS?

  17. Mattias Berg says:

    I am unable to install Central. I just get the message “A download error occured, Retry/Cancel”.::: At Work :::Operating System : Win XP Pro SP1Operating System Language : EnglishBrowser: IE 6.0.2000 & Mozilla 1.5Flash Player Version : 7.0.14.0CPU : 2 X Pentium3 550MHzAmount of Ram : 512MBThe beta version installed before : NO::: At Home :::Operating System : Win 2000 Pro SP1Operating System Language : EnglishBrowser: IE 6.0 & Mozilla 1.4Flash Player Version : 7.0.14.0CPU : Pentium3 866MHzAmount of Ram : 512MBThe beta version installed before : NO

  18. fil says:

    When i try to install it – the circle just keeps on spinning…Operating System : win 2000 proOperating System Language : englishBrowser : MSIE 6Flash Player Version : WIN 7,0,14,0CPU : P4 2GHzRam :256 mbAre you behind a firewall – yesDo you know which firewall it is? not sureWhen you click install, do you see To install this application you must first install Central. Would you like to install it now? NoDid you have the beta version installed before? No

  19. Mike,Hope the following is useful:Operating System – Windows XP SP1Operating System Language – English (UK)Browser – IE6.0.2800.1106.xpsp2.030422-1633Flash Player Version – 7,0,14,0CPU – Pentium III 600MhzAmount of Ram – 256MbAre you behind a firewall – YesDo you know which firewall it is? No (can find out if you want to know)Did you have the beta version installed before? NoThe following happened whilst installing:Connecting…Would you like to install now?Downloading install package…Prompted for proxy authentication (entered username/password)Macromedia Central icon appears on desktopNothing else happens – although Central is running (listed in task manager)Trying to open Central again causes a Windows Error:AppName: central.exe AppVer: 6.1.80.17 ModName: central.exeModVer: 6.1.80.17 Offset: 00046088Tried to install Central on a number of machines on the corporate network – pretty sure it is the proxy which is causing the problem.

  20. Ladislav Kafka says:

    Unable to install “A download error occurred”. I guess it is the problem of non-english windows.Operating System WIN XPOperating System Language CSBrowser : IE 6.0Flash Player Version: 7.0CPU: XP 1600+Amount of Ram: 768MBAre you behind a firewall – YESDo you know which firewall it is?: NOWhen you click install, do you see To install this application you must first install Central. Would you like to install it now?Did you have the beta version installed before? YES, not working as well

  21. karmi says:

    To spare you all juicy technical details: we are not able to install Central on Czech Windows of any kind and flavor here in Czech Republic.Pavel’s suggestion is probably right. Can we expect some fix in near future?If you are on non latin-1 system (Polish, Baltic, etc) please post here.Karel

  22. Steve says:

    I used to be able to get some of central to install. No applications would ever install, but the core central would and then the install would hang up. Now I get the message ” A download error occurred. Try to download again?”Operating System – Windows 2000 ProOperating System Language – EnglishBrowser – IE 6.0.28Flash Player Version 7,0,14,0 Debug=NoCPU Pentium 4 1.8GHzAmount of Ram 640 MBAre you behind a firewall – YesDo you know which firewall it is? – WebsenseWhen you click install, do you see To install this application you must first install Central. Would you like to install it now? – NoDid you have the beta version installed before – Not successfully installed ever, but I did do Add/Remove Programs on it a while back!

  23. Steve says:

    I’ve been unable to get past the “connecting” point on an install. Tried 4 days in a row.Win XPMoz 1.5 & IE 6Flash Player 7Intel Pentium512 MB ramBehind Checkpoint Firewall 1No beta installed.

  24. Jeff Macfie says:

    Operating System – Windows XP SP1Operating System Language – English (US)Browser – IE6.0.2800.1106.xpsp2.030422-1633Flash Player Version – 7,0,14,0CPU – Pentium 4 2.4 GHzAmount of Ram – 512MbAre you behind a firewall – YesDo you know which firewall it is? CheckPointDid you have the beta version installed before? NoI am getting the same download error and a retry and cancel button. Retry keeps getting me the same message.–Jeff

  25. Pascal Auberson says:

    XP Pro, UK EnglishIE 6.0.2600.0000Flash Player WIN 7,0,14,0Dual 2Ghz P4 Xeon / 1Gb RAMConnecting via an Airport, but mac on same network installs it fine.After clicking install, just get a connecting screen, then a download error.Didn’t have beta.

  26. christopher rentz says:

    Operating System: Win2K Pro SP4Operating System Language: English (US)Browser: IE 6.0.2800.1106, Netscape 7.1Flash Player Version: 7.0.14.0CPU: Pentium 4 1.6GHzAmount of Ram: 512MbAre you behind a firewall: YesDo you know which firewall it is?When you click install, do you see To install this application you must first install Central. Would you like to install it now?:No, says “Connecting”, then “A Download Error Ocurred. Try Download Again?”Did you have the beta version installed before?Yes, but uninstalled it before trying to install the 1.1 version.This is a real let down right now after being at MAX2003 and seeing what it can do. Very frustrated with the product!

  27. Mike says:

    I installed Central at MAX without a hitch.When I returned to my office (corporate network with CheckPoint firewall) none of my co-workers could install Central. At least six of my co-workers have tried installing Central in the office. None of them succeeded. Five of them are running Windows XP and one of them is running Windows 2000. When using IE, they all get the “A Download Error Occurred. Try Download Again” message. When using Netscape or Mozilla, no error message is given; it just displays the “Connecting…” message indefinitly.I tried installing Central from a Windows 2000 Server that is not protected by our firewall and everything worked perfectly. Central installed in a snap when our firewall wasn’t in the way.Two of my co-workers have managed to install Central on their home computers (one using Comcast, one using Sprint DSL).One of my co-workers installed Central on his laptop computer from home. Just like me, when he connects to our LAN, Central works fine and he IS ABLE TO INSTALL NEW CENTRAL APPLICATIONS.My own conclusion is that for some reason, the initial Central download is not making it’s way past some/many corporate firewalls. I don’t know why.

  28. Ben says:

    WIN2000EnglishIE67.14P4 2.6512No–Yep – says the hard disk is locked and it can’t write to it.

  29. Chris Reynolds says:

    WinXP ProEnglishOpera7Flash 7,0,14,0P4 2.0512No(High-speed connection albeit from NZ)I get -Connecting….followed after 20 seconds by”A download error has occured. Try to download again?”

  30. S Page says:

    Hey folks, I’ve been troubleshooting this on Macromedia’s end and I’ve found what may be a workaround in some cases on MSIE. If you have a problem accessing the XML file or see “Access is denied”,In Internet ExplorerChoose Tools > Internet Options from the menuClick on the Security TabClick InternetClick the Custom Level buttonUnder Miscellaneousmake sureaccess data sources accross domainsis enabled.This may not be the whole story, but it definitely avoids a problem that’s occurring in MSIE when it accesses one machine in our cluster. Hope this helps, let us know.

  31. Daniele Ugoletti says:

    Same issue for me.Operating System: Windows XP sp1Operating System Language: italianBrowser: IE 6.0 or Firebird 0.7Flash Player Version: 7,0,14,0CPU: intel centrino 1.3Amount of Ram: 512MbAre you behind a firewall: noDo you know which firewall it is?: noWhen you click install, do you see To install this application you must first install Central. Would you like to install it now? yesDid you have the beta version installed before? yes i have started to have issue after updated from beta version to current version. The issue was that i have had the installed application list empty. After this i have uninstalled Central and i have tried to install it without success

  32. Dave Yang says:

    I just did a clean install of English XP Pro. With the latest Flash Player, I cannot install Central from both IE, Mozilla and Mozilla Firebird (all latest versions).CPU: Pentium M 1.6GHz, 512MB RAMNetgear firewall (WGR614)No message or dialog box after clicking install.No previous beta version on this computer: hard drive was reformatted.

  33. Ohmar says:

    Just can´t do it. I give up. I´ve been trying since I left MAX. Not even the chat window on this page loads.

  34. Koray says:

    Operating System : Win Xp ProOperating System Language : EnglishBrowser : IE 6.0.2800.1106Flash Player VersionCPU : P4 1.6Amount of Ram : 512Are you behind a firewall : NoWhen you click install, do you see To install this application you must first install Central. Would you like to install it now? : NoDid you have the beta version installed before? : No

  35. Paul says:

    Same deal as everyone else… no luck whatsoever installing Central.Operating System – Win2kOperating System Language – EN-AUBrowser – IE 6.0.2800.1106ICFlash Player Version – 6.0.79.0CPU – PIII 800Amount of Ram – 512MBAre you behind a firewall – noWhen you click install, do you see To install this application you must first install Central. Would you like to install it now? – noDid you have the beta version installed before? – no

  36. Dave Yang says:

    Shouldn’t this file be here for this Central installer:http://www.markme.com/mesh/product.xml?Same goes for the Macromedia Central installer. Shouldn’t the XML document be located at (the same directory of the page):http://www.macromedia.com/software/central/product.xml?

  37. David says:

    I also get the “Connecting…” followed by an error message: “A download error occurred. Try to download again?”OS: Win XP Pro SP1Language: EnglishBrowser 1: IE6 (6.0.2800.1106.xpsp2.030422-1633)Browser 2: Firebird (0.6.1)Player version: 7,0,14,0CPU: AMD Athlon (C) 1400 MhzRAM: 512MbFirewall: yes (Symantec, Norton Security 2003)Install notification: noBeta-version: yes

  38. bembino says:

    Operating System: Windows XP ProOperating System Language: EnglishBrowser: IE 6.0Flash Player Version: 7,0,14,0CPU: AMD 2500+Amount of Ram: 1GBAre you behind a firewall: YesDo you know which firewall it is? : NoWhen you click install, do you see To install this application you must first install Central. Would you like to install it now?: No I’m trying to install Central itselfDid you have the beta version installed before?: Yes

  39. Claude says:

    Operating System– XP Pro SP1Operating System Language– EnglishBrowser– IE 6.0.2800.1106.xpsp2.030422-1633Flash Player Version– 7,0,14,0CPU– P4 2.4Amount of Ram– 512MBAre you behind a firewall– YesDo you know which firewall it is?– Netgear FVS318No installer appears. No previous version was installed.I have the same problem on 3 similarly configured machines.

  40. Aaron Lee says:

    Hi I have the same problem installing Central. I am using Win XP Home without any firewall. Still it doesn’t work. Can someone from Macromedia please take a look? This is hurting the company’s image. Boy, I wish this can be fixed soon!

  41. doug says:

    I had a problem installing Central. I am behind a Linksys befw11s4 – a wireless acces point/router. After upgrading the firmware on the Linksys to 1.44.2z, I could install Central. I believe it has to do with UpNPsupport in the Linksys box and the Central download/install procedures use of this protocol.Make sure you install the latest firmware for your particular router.

  42. Rowan says:

    # Operating SystemXP Pro# Operating SystemLanguage En# BrowserBoth IE 6 and Mozilla 1.4# Flash Player Version7,0,14,0# CPUp4 1.8# Amount of Ram512# Are you behind a firewallyes# Do you know which firewall it is?debian linux distro w iptables# When you click install, do you see To install this application you must first install Central. Would you like to install it now?Yes# Did you have the beta version installed beforeNo

  43. kevin says:

    Operating System: XP ProOperating System Language: EnglishBrowser: IE 6.0 2800,1106.xpsp2.030422-1633 Cipher Strength 128 bitFlash Player Version 7.0.14.0CPU: Intel Pentium 2.4GHzAmount of Ram: 768 MB DDRAre you behind a firewall: Firewall No, Router Yes (D-Link DI614+)Do you know which firewall it is? N/AWhen you click install, do you see To install this application you must first install Central. Would you like to install it now? No: I see, “Connecting…”Did you have the beta version installed before? No

  44. jet lim says:

    Hi All,I encounter the same error as well when the first time I try to install the Central.After I check the Proxy Server checkbox and type-in the proxy server address under the IE’s Tools > Internet Option > Connections > LAN Setting. Finally, the installation of Central installed successfully without error.I think your guy can try to do the same step if you are behind the company’s Firewall.Cheer!

  45. Ken says:

    OS: Win XP ProLang: EnglishBrowser: Netscape 7.02/IE 6.0.2600Flash Player: 7CPU: AMD 1800+RAM: 256MbFirewall: Yes(Microsoft, WinXP)/NoWhen you click install, do you see To install this application you must first install Central. Would you like to install it now? NODid you have the beta version installed before? NO

  46. mike chambers says:

    I just wanted to drop a quick note and thank everyone for all of the feedback on this issue. We are still working on a solution, so keep posting any info you have.mike chambersmesh@macromedia.com

  47. bembino says:

    UPDATE: I don’t if you changed anything yet, but it works for me now.

  48. Daniel Dura says:

    Operating System: Win 2000Operating System Language: EnglishBrowser: IE 6, FirebirdFlash Player Version: 7CPU: Dual Xeon 400Amount of Ram: 512Are you behind a firewall: YesDo you know which firewall it is?: NoWhen you click install, do you see To install this application you must first install Central. Would you like to install it now?: NoDid you have the beta version installed before?: YesAll i see is the circle spinning, and then the “A download error occurred…” messageThanks

  49. Jason Tice says:

    Can’t install …plenty of hd space, we have cisco firewall…what is the port this uses?

  50. jtan says:

    Can anyone who has been having installation issues give it another try? We have made a change and need to get feedback as to whether it is working. thanks.

  51. M@ McCray says:

    It worked for me!I was able to get it to install from work, but not from home (on mulitple machines of different OSes: 2000/XP Home/XP Pro). I just tried it again and it worked flawlessly.Cheers

  52. Steve says:

    Yes, Thank you! Installation works now 🙂

  53. echofang says:

    I found that why I can’t install central before!When I was trying to install it before, it report “download error” and ask me to try again. Then I ask my network administrator to open the port 443(HTTPS), and all my computers can install central now 🙂

  54. Kevin Lynch says:

    Yes, Central installs securely using HTTPS (SSL encryption), same as secure web pages use. HTTPS runs on port 443, so if your firewall is blocking that port you won’t be able to install Central (or do other secure transactions in your browser).The problem some people were having was caused by an issue with our HTTPS servers here — we fixed this now so installs should be working fine.

  55. Gabriel says:

    With ZoneAlarm Pro 3 on the install didn’t work, with it off the install worked fine.-gabriel

  56. Steve says:

    Now working. Installed successfully. Thanks for whatever you did.

  57. It’s working now! Fantastic!Thanks,mike

  58. Decx says:

    I’m not able to install the Central App. I’ve pulled off my firewall in ZoneAlarm without resolve.OS: XP Tablet Edition and XP ProLang: EnglishBrowser: IE 6.0, Netscape 7.1, Mozilla 1.5Flash: Player 7CPU: 1.33Ghz M-ProcessorHardDisK: 40 GB / 31 GB avail.RAM: 512Firewall: ZonaAlarm but I removed it without resolve.

  59. EWM says:

    OS: Windows XP ProLanguage: EnglishBrowser: IE 6.0Flash Player Version: MX 2004CPU: P-4 1.7 GHzAmount of Ram: 1GigAre you behind a firewall: yesWhos?: Norton Internet Security 2003When you click install, do you see To install this application you must first install Central. Would you like to install it now?: No.Did you have the beta version installed before? All attempts have resulted in an error.Do you connect through a proxy? No.

  60. EWM says:

    OS: Windows XP ProLanguage: EnglishBrowser: IE 6.0Flash Player Version: MX 2004CPU: P-4 1.7 GHzAmount of Ram: 1GigAre you behind a firewall: yesWhos?: Norton Internet Security 2003When you click install, do you see To install this application you must first install Central. Would you like to install it now?: No.Did you have the beta version installed before? All attempts have resulted in an error.Do you connect through a proxy? No.

  61. Keep up the good work

  62. Juslin Guo says:

    Can HELP me….i open any application after installing central, no application would load, just blank screen no matter how i double click, can’t config central preference either, blank, i really feel there are some bugs or there is some technical issues i miss out.. The only thing that works is the console..Please help me…the forum no reply, the cust svc no reply…is really frustrating..i can’t even pass the first hurdle of installing it.Flash Player 7.0No FirewallGot Anti-Virus SoftwareWin Xp SP2

  63. CATRINA says:

    HI I CANT SEEM TO DOWNLOAD MACROMEDIA FLASH7 ,I HAVE COMCAST AND MY MOM HAS AOL. AND EVERYTIME I DOWNLOAD FLASH 7 IT GOES TO AOL AND SHE WANT LET ME HAVE HER PASSWORD ,HOW CAN I DOWNLOAD IT ON COMCAST INTERNET PLEASE HELP ME , THANK U

  64. CATRINA says:

    HI I CANT SEEM TO DOWNLOAD MACROMEDIA FLASH7 ,I HAVE COMCAST AND MY MOM HAS AOL. AND EVERYTIME I DOWNLOAD FLASH 7 IT GOES TO AOL AND SHE WANT LET ME HAVE HER PASSWORD ,HOW CAN I DOWNLOAD IT ON COMCAST INTERNET PLEASE HELP ME , THANK U

  65. CATRINA says:

    HI I CANT SEEM TO DOWNLOAD MACROMEDIA FLASH7 ,I HAVE COMCAST AND MY MOM HAS AOL. AND EVERYTIME I DOWNLOAD FLASH 7 IT GOES TO AOL AND SHE WANT LET ME HAVE HER PASSWORD ,HOW CAN I DOWNLOAD IT ON COMCAST INTERNET PLEASE HELP ME , THANK U