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Trouble Installing Central

We have seen a couple of reports of people having problems installing Central. We are trying to track down the issue and fix it. So, if you have had trouble installing Central, please post in the comments section, with the following info:

  • Operating System
  • Operating System Language
  • Browser
  • Flash Player Version
  • CPU
  • Amount of Ram
  • Are you behind a firewall
  • Do you know which firewall it is?
  • When you click install, do you see To install this application you must first install Central. Would you like to install it now?
  • Did you have the beta version installed before?
  • Do you connect through a proxy?

Thanks for any information.

November 25, 2003 6:38 PM | Bloglines | digg this

Comments

  1. Rick
    November 25, 2003 6:51 PM
    I had problems with my install at home. It would get half through the install and then say something about being unable to load an XML file. I remedied the problem by turning off Norton Internet Security. It installed fine after I did that.
  2. Peter Elst
    November 25, 2003 6:54 PM
    Hi Mike, I had some significant problems getting Central installed as well as several applications. I get asked to reinstall Central once in a while despite running the latest release. OS: Win XP Pro SP1 Language: Dutch Browser: IE6 Player version: 7,0,14,0 CPU: Athlon AMD RAM: 512Mb Firewall: no Install notification: yes Beta-version: yes
  3. Steve
    November 25, 2003 7:51 PM
    I am unable to install Central. I just get the message "A download error occured" OS: Win XP Pro SP1 Language: English Browser: IE6 Player version: 7,0,14,0 CPU: Pentium 4, 3 GHz RAM: 1Gb Firewall: no Install notification: no Beta-version: no
  4. Brad Farris
    November 25, 2003 7:52 PM
    I'm having trouble, here's my configuration: Operating System Windows XP Professional, 2 computers Operating System Language English Browser Internet Explorer v6.0, also MyIE2 v 0.8 (both machines) Flash Player Version Flash Player v 7, both machines CPU 500 Mhz Celeron, 2.4 GHz P4 Amount of Ram 256Mb, 512Mb Are you behind a firewall Not on Machine #1, Cable modem on Machine #2 Do you know which firewall it is? See prev When you click install, do you see To install this application you must first install Central. Would you like to install it now? Did you have the beta version installed before? When I click Install, I get "Connecting..." followed by an error message: "A download error occurred. Try to download again?" (Nice blog)
  5. Brad Farris
    November 25, 2003 7:54 PM
    I'm sorry, I neglected to answer the question about the beta version, but I did not previously have any beta version installed.
  6. Jeremy M
    November 25, 2003 8:03 PM
    OS: Windows 2000 SP 2 OS Lang: US English Browser: Both IE 6.0 and Netscape 7.1 Flash: 7.0.14.0 (both) CPU: P4 1.8 GHz RAM: 768 MB Firewall: Yes, but I dont know who makes it Just like Steve I get the "Connecting..." followed by an error message: "A download error occurred. Try to download again?" I did have the beta installed on the system shortly after it came out, but I uninstalled it earlier in the month.
  7. Jim Cheng
    November 25, 2003 8:15 PM
    I've had some problems with installing Central after having had the beta version installed on my machine. The Central SWF would prompt me to install. Clicking on it, the updater would be downloaded, apparently to completion,, but Central will fail to update and say, "A download error occurred." The problem was fixed by uninstalling the beta version before trying again. OS: Win XP Home SP1 OS Language: English Browser: IE 6.0 and Firebird 0.7 Flash: 7.0.14.0 CPU: Celeron 1.2 GHz RAM: 512MB Firewall: Yes, unknown brand/model Behind NAT: Yes Installed beta: Yes Prompted to upgrade: Yes Was Central running at upgrade: No Virus Protection Software: No Hope this helps.
  8. wakasa
    November 25, 2003 9:12 PM
    hi. My machine -> download is impossible. Test machine(installed before) -> chat etc. operates correctly. MacOSX -> it was installable. --- Not Install --- Operating System : Win XP Home SP1 Operating System Language : japanese Browser: IE 6.0 Flash Player Version : 7.0.14.0 CPU : Pentium3 800MHz Amount of Ram : 512MB The beta version installed before : NO Operating System : Win 2000 Pro SP4 Operating System Language : japanese Browser: IE 6.0 Flash Player Version : 6.0.79.0 CPU : Pentium3 600MHz Amount of Ram : 256MB The beta version installed before : NO Both stop at a download error. An installer does not start. --- Install OK -- Operating System : MacOSX 10.1 Operating System Language : japanese Browser: IE 5.2 Flash Player Version : 6.0.67.0 CPU : G4 450MHz Amount of Ram : 256MB The beta version installed before : NO --------------- Are you behind a firewall : Yes Do you know which firewall it is? : I do'nt konw.
  9. Michael Hazard
    November 25, 2003 9:18 PM
    Like others, I get the "Connecting..." followed by an error message: "A download error occurred. Try to download again?" OS: Win XP Home SP1 and Win2000 OS Language: English Browser: IE 6.0 and Firebird 0.7 Flash: 7.0.14.0 CPU: Dual 1Ghz PIII and 1.8 Ghz P4 RAM: 512MB Firewall: Yes, unknown brand/model Behind NAT: Yes Installed beta: Yes Prompted to upgrade: Yes Was Central running at upgrade: No Virus Protection Software: Yes
  10. Dinesh
    November 25, 2003 10:19 PM
    I have problm installing central. I get the erroe message same as the others! I have not used beta version. Further I tried on other systems in my office, even then i am not able to install. OS: Win 2000 Professional SP3 OS Language: English Browser: IE 6.0 Flash: 7.0.14.0, 6.0.79.0 CPU: P4 1.80 GHz RAM: 512MB Firewall: Yes, Firewall: unknown brand/model Prompt: "A Download Erro occurred. Try to download again?" The beta version installed before : NO Tnx!
  11. Dinesh
    November 25, 2003 10:29 PM
    Forgot to mention, (a sequel to above post) I Tried in Netscape 7.1 amd My IE2 0.6.835. In netscape it just keeps connecting... till I lose my patience. In MyIE2 error is same as IE.
  12. Jud Holliday
    November 26, 2003 2:06 AM
    I also get the "Connecting..." followed by an error message: "A download error occurred. Try to download again?" OS: Win XP Home SP1 OS Language: English Browser: IE 6.0 and Firebird 0.7 Flash: 7.0.14.0 CPU: 3 Ghz P4 RAM: 512MB Firewall: No Installed beta: No Virus Protection Software: Yes, McAfee, but disabling it doesn't seem to make a difference It doesn't seem to be a network or browser issue, as I had no problem installing on my old Dell P3 500Mhz machine running XP and using ie 6. But it won't seem to download on my new Dell laptop. :(
  13. Abhishek
    November 26, 2003 2:26 AM
    I am unable to install Central. I just get the message "A download error occured, Retry/Cance". Nothing happens after that :o( OS: Win2k Server Language: English Browser: IE 5 Player version: 7,0,14,0 CPU: Pentium 4, 3 GHz RAM: 256 MB Firewall: Yes Install notification: no Beta-version: no
  14. Mike Wink
    November 26, 2003 3:58 AM
    I am unable to install Central for 2 days now. So I started "bugtracking", deactivated the firewall and antivirus engine - no reaction. Firebird shows the "Connecting..." message while IE brings the normal error message after some time. I'm sys-admin and have enough free space on my HDs. I will test some other maschines (Win 2000/98/ME/XP without SP1) today. All german systems with many different versions of IE and Flashplayer. Configuration: OS: Win XP Pro SP1 Language: English Browser 1: IE6 (6.0.2800.1106.xpsp2.030422-1633) Browser 2: Firebird (0.6.1) Player version: 7,0,14,0 CPU: AMD Athlon (C) 1400 Mhz RAM: 512Mb Firewall: yes (Symantec, Norton Security 2003) Install notification: no Beta-version: yes
  15. Pavel Simek
    November 26, 2003 4:16 AM
    Operating System -- Windows XP Operating System Language -- Czech Browser -- MSIE 6 Flash Player Version -- WIN 7,0,14,0 CPU -- Pentium 4 / 2,66 GHz Amount of Ram -- 512 MB Are you behind a firewall -- No When you click install, do you see To install this application you must first install Central. Would you like to install it now? -- Yes Did you have the beta version installed before? -- Yes (installed but never run; same problem as with the final version) Instalation process has finished with no errors. The Central icon has appeared on my desktop and in the systray. But when clicked, nothing happens. My theory: Central doesn't support localized names of system directories such as "Application data".
  16. Harry Klein
    November 26, 2003 5:11 AM
    I also tried to install Central several times now. Always get this error "A download error occurred...". I have admin rights, deactivated firewall and antivirus, have the newest flash client and enough RAM and HD space. Have you ever tested the installer on a german OS?
  17. Mattias Berg
    November 26, 2003 5:20 AM
    I am unable to install Central. I just get the message "A download error occured, Retry/Cancel". ::: At Work ::: Operating System : Win XP Pro SP1 Operating System Language : English Browser: IE 6.0.2000 & Mozilla 1.5 Flash Player Version : 7.0.14.0 CPU : 2 X Pentium3 550MHz Amount of Ram : 512MB The beta version installed before : NO ::: At Home ::: Operating System : Win 2000 Pro SP1 Operating System Language : English Browser: IE 6.0 & Mozilla 1.4 Flash Player Version : 7.0.14.0 CPU : Pentium3 866MHz Amount of Ram : 512MB The beta version installed before : NO
  18. fil
    November 26, 2003 5:23 AM
    When i try to install it - the circle just keeps on spinning... Operating System : win 2000 pro Operating System Language : english Browser : MSIE 6 Flash Player Version : WIN 7,0,14,0 CPU : P4 2GHz Ram :256 mb Are you behind a firewall - yes Do you know which firewall it is? not sure When you click install, do you see To install this application you must first install Central. Would you like to install it now? No Did you have the beta version installed before? No
  19. Andrew Shorten
    November 26, 2003 5:39 AM
    Mike, Hope the following is useful: Operating System - Windows XP SP1 Operating System Language - English (UK) Browser - IE6.0.2800.1106.xpsp2.030422-1633 Flash Player Version - 7,0,14,0 CPU - Pentium III 600Mhz Amount of Ram - 256Mb Are you behind a firewall - Yes Do you know which firewall it is? No (can find out if you want to know) Did you have the beta version installed before? No The following happened whilst installing: Connecting... Would you like to install now? Downloading install package... Prompted for proxy authentication (entered username/password) Macromedia Central icon appears on desktop Nothing else happens - although Central is running (listed in task manager) Trying to open Central again causes a Windows Error: AppName: central.exe AppVer: 6.1.80.17 ModName: central.exe ModVer: 6.1.80.17 Offset: 00046088 Tried to install Central on a number of machines on the corporate network - pretty sure it is the proxy which is causing the problem.
  20. Ladislav Kafka
    November 26, 2003 7:02 AM
    Unable to install "A download error occurred". I guess it is the problem of non-english windows. Operating System WIN XP Operating System Language CS Browser : IE 6.0 Flash Player Version: 7.0 CPU: XP 1600+ Amount of Ram: 768MB Are you behind a firewall - YES Do you know which firewall it is?: NO When you click install, do you see To install this application you must first install Central. Would you like to install it now? Did you have the beta version installed before? YES, not working as well
  21. karmi
    November 26, 2003 8:42 AM
    To spare you all juicy technical details: we are not able to install Central on Czech Windows of any kind and flavor here in Czech Republic. Pavel's suggestion is probably right. Can we expect some fix in near future? If you are on non latin-1 system (Polish, Baltic, etc) please post here. Karel
  22. Steve
    November 26, 2003 8:53 AM
    I used to be able to get some of central to install. No applications would ever install, but the core central would and then the install would hang up. Now I get the message " A download error occurred. Try to download again?" Operating System - Windows 2000 Pro Operating System Language - English Browser - IE 6.0.28 Flash Player Version 7,0,14,0 Debug=No CPU Pentium 4 1.8GHz Amount of Ram 640 MB Are you behind a firewall - Yes Do you know which firewall it is? - Websense When you click install, do you see To install this application you must first install Central. Would you like to install it now? - No Did you have the beta version installed before - Not successfully installed ever, but I did do Add/Remove Programs on it a while back!
  23. Steve
    November 26, 2003 9:20 AM
    I've been unable to get past the "connecting" point on an install. Tried 4 days in a row. Win XP Moz 1.5 & IE 6 Flash Player 7 Intel Pentium 512 MB ram Behind Checkpoint Firewall 1 No beta installed.
  24. Jeff Macfie
    November 26, 2003 9:46 AM
    Operating System - Windows XP SP1 Operating System Language - English (US) Browser - IE6.0.2800.1106.xpsp2.030422-1633 Flash Player Version - 7,0,14,0 CPU - Pentium 4 2.4 GHz Amount of Ram - 512Mb Are you behind a firewall - Yes Do you know which firewall it is? CheckPoint Did you have the beta version installed before? No I am getting the same download error and a retry and cancel button. Retry keeps getting me the same message. --Jeff
  25. Pascal Auberson
    November 26, 2003 10:07 AM
    XP Pro, UK English IE 6.0.2600.0000 Flash Player WIN 7,0,14,0 Dual 2Ghz P4 Xeon / 1Gb RAM Connecting via an Airport, but mac on same network installs it fine. After clicking install, just get a connecting screen, then a download error. Didn't have beta.
  26. christopher rentz
    November 26, 2003 10:12 AM
    Operating System: Win2K Pro SP4 Operating System Language: English (US) Browser: IE 6.0.2800.1106, Netscape 7.1 Flash Player Version: 7.0.14.0 CPU: Pentium 4 1.6GHz Amount of Ram: 512Mb Are you behind a firewall: Yes Do you know which firewall it is? When you click install, do you see To install this application you must first install Central. Would you like to install it now?: No, says "Connecting", then "A Download Error Ocurred. Try Download Again?" Did you have the beta version installed before? Yes, but uninstalled it before trying to install the 1.1 version. This is a real let down right now after being at MAX2003 and seeing what it can do. Very frustrated with the product!
  27. Mike
    November 26, 2003 11:00 AM
    I installed Central at MAX without a hitch. When I returned to my office (corporate network with CheckPoint firewall) none of my co-workers could install Central. At least six of my co-workers have tried installing Central in the office. None of them succeeded. Five of them are running Windows XP and one of them is running Windows 2000. When using IE, they all get the "A Download Error Occurred. Try Download Again" message. When using Netscape or Mozilla, no error message is given; it just displays the "Connecting..." message indefinitly. I tried installing Central from a Windows 2000 Server that is not protected by our firewall and everything worked perfectly. Central installed in a snap when our firewall wasn't in the way. Two of my co-workers have managed to install Central on their home computers (one using Comcast, one using Sprint DSL). One of my co-workers installed Central on his laptop computer from home. Just like me, when he connects to our LAN, Central works fine and he IS ABLE TO INSTALL NEW CENTRAL APPLICATIONS. My own conclusion is that for some reason, the initial Central download is not making it's way past some/many corporate firewalls. I don't know why.
  28. Ben
    November 26, 2003 11:42 AM
    WIN2000 English IE6 7.14 P4 2.6 512 No -- Yep - says the hard disk is locked and it can't write to it.
  29. Chris Reynolds
    November 26, 2003 3:42 PM
    WinXP Pro English Opera7 Flash 7,0,14,0 P4 2.0 512 No (High-speed connection albeit from NZ) I get - Connecting.... followed after 20 seconds by "A download error has occured. Try to download again?"
  30. S Page
    November 27, 2003 1:22 AM
    Hey folks, I've been troubleshooting this on Macromedia's end and I've found what may be a workaround in some cases on MSIE. If you have a problem accessing the XML file or see "Access is denied", In Internet Explorer Choose Tools > Internet Options from the menu Click on the Security Tab Click Internet Click the Custom Level button Under Miscellaneous make sure access data sources accross domains is enabled. This may not be the whole story, but it definitely avoids a problem that's occurring in MSIE when it accesses one machine in our cluster. Hope this helps, let us know.
  31. Daniele Ugoletti
    November 27, 2003 6:05 PM
    Same issue for me. Operating System: Windows XP sp1 Operating System Language: italian Browser: IE 6.0 or Firebird 0.7 Flash Player Version: 7,0,14,0 CPU: intel centrino 1.3 Amount of Ram: 512Mb Are you behind a firewall: no Do you know which firewall it is?: no When you click install, do you see To install this application you must first install Central. Would you like to install it now? yes Did you have the beta version installed before? yes i have started to have issue after updated from beta version to current version. The issue was that i have had the installed application list empty. After this i have uninstalled Central and i have tried to install it without success
  32. Dave Yang
    November 28, 2003 6:13 AM
    I just did a clean install of English XP Pro. With the latest Flash Player, I cannot install Central from both IE, Mozilla and Mozilla Firebird (all latest versions). CPU: Pentium M 1.6GHz, 512MB RAM Netgear firewall (WGR614) No message or dialog box after clicking install. No previous beta version on this computer: hard drive was reformatted.
  33. Ohmar
    November 28, 2003 5:58 PM
    Just can´t do it. I give up. I´ve been trying since I left MAX. Not even the chat window on this page loads.
  34. Koray
    November 28, 2003 8:41 PM
    Operating System : Win Xp Pro Operating System Language : English Browser : IE 6.0.2800.1106 Flash Player Version CPU : P4 1.6 Amount of Ram : 512 Are you behind a firewall : No When you click install, do you see To install this application you must first install Central. Would you like to install it now? : No Did you have the beta version installed before? : No
  35. Paul
    November 29, 2003 1:49 AM
    Same deal as everyone else... no luck whatsoever installing Central. Operating System - Win2k Operating System Language - EN-AU Browser - IE 6.0.2800.1106IC Flash Player Version - 6.0.79.0 CPU - PIII 800 Amount of Ram - 512MB Are you behind a firewall - no When you click install, do you see To install this application you must first install Central. Would you like to install it now? - no Did you have the beta version installed before? - no
  36. Dave Yang
    November 29, 2003 7:07 PM
    Shouldn't this file be here for this Central installer: http://www.markme.com/mesh/product.xml ? Same goes for the Macromedia Central installer. Shouldn't the XML document be located at (the same directory of the page): http://www.macromedia.com/software/central/product.xml ?
  37. David
    November 29, 2003 8:24 PM
    I also get the "Connecting..." followed by an error message: "A download error occurred. Try to download again?" OS: Win XP Pro SP1 Language: English Browser 1: IE6 (6.0.2800.1106.xpsp2.030422-1633) Browser 2: Firebird (0.6.1) Player version: 7,0,14,0 CPU: AMD Athlon (C) 1400 Mhz RAM: 512Mb Firewall: yes (Symantec, Norton Security 2003) Install notification: no Beta-version: yes
  38. bembino
    November 29, 2003 10:23 PM
    Operating System: Windows XP Pro Operating System Language: English Browser: IE 6.0 Flash Player Version: 7,0,14,0 CPU: AMD 2500+ Amount of Ram: 1GB Are you behind a firewall: Yes Do you know which firewall it is? : No When you click install, do you see To install this application you must first install Central. Would you like to install it now?: No I'm trying to install Central itself Did you have the beta version installed before?: Yes
  39. Claude
    November 30, 2003 12:09 AM
    Operating System -- XP Pro SP1 Operating System Language -- English Browser -- IE 6.0.2800.1106.xpsp2.030422-1633 Flash Player Version -- 7,0,14,0 CPU -- P4 2.4 Amount of Ram -- 512MB Are you behind a firewall -- Yes Do you know which firewall it is? -- Netgear FVS318 No installer appears. No previous version was installed. I have the same problem on 3 similarly configured machines.
  40. Aaron Lee
    November 30, 2003 2:26 AM
    Hi I have the same problem installing Central. I am using Win XP Home without any firewall. Still it doesn't work. Can someone from Macromedia please take a look? This is hurting the company's image. Boy, I wish this can be fixed soon!
  41. doug
    November 30, 2003 2:34 PM
    I had a problem installing Central. I am behind a Linksys befw11s4 - a wireless acces point/router. After upgrading the firmware on the Linksys to 1.44.2z, I could install Central. I believe it has to do with UpNPsupport in the Linksys box and the Central download/install procedures use of this protocol. Make sure you install the latest firmware for your particular router.
  42. Rowan
    November 30, 2003 4:46 PM
    # Operating System XP Pro # Operating System Language En # Browser Both IE 6 and Mozilla 1.4 # Flash Player Version 7,0,14,0 # CPU p4 1.8 # Amount of Ram 512 # Are you behind a firewall yes # Do you know which firewall it is? debian linux distro w iptables # When you click install, do you see To install this application you must first install Central. Would you like to install it now? Yes # Did you have the beta version installed before No
  43. kevin
    November 30, 2003 10:05 PM
    Operating System: XP Pro Operating System Language: English Browser: IE 6.0 2800,1106.xpsp2.030422-1633 Cipher Strength 128 bit Flash Player Version 7.0.14.0 CPU: Intel Pentium 2.4GHz Amount of Ram: 768 MB DDR Are you behind a firewall: Firewall No, Router Yes (D-Link DI614+) Do you know which firewall it is? N/A When you click install, do you see To install this application you must first install Central. Would you like to install it now? No: I see, "Connecting..." Did you have the beta version installed before? No
  44. jet lim
    November 30, 2003 11:29 PM
    Hi All, I encounter the same error as well when the first time I try to install the Central. After I check the Proxy Server checkbox and type-in the proxy server address under the IE's Tools > Internet Option > Connections > LAN Setting. Finally, the installation of Central installed successfully without error. I think your guy can try to do the same step if you are behind the company's Firewall. Cheer!
  45. Ken
    December 1, 2003 12:16 AM
    OS: Win XP Pro Lang: English Browser: Netscape 7.02/IE 6.0.2600 Flash Player: 7 CPU: AMD 1800+ RAM: 256Mb Firewall: Yes(Microsoft, WinXP)/No When you click install, do you see To install this application you must first install Central. Would you like to install it now? NO Did you have the beta version installed before? NO
  46. mike chambers
    December 1, 2003 1:05 AM
    I just wanted to drop a quick note and thank everyone for all of the feedback on this issue. We are still working on a solution, so keep posting any info you have. mike chambers mesh@macromedia.com
  47. bembino
    December 1, 2003 9:47 AM
    UPDATE: I don't if you changed anything yet, but it works for me now.
  48. Daniel Dura
    December 1, 2003 1:27 PM
    Operating System: Win 2000 Operating System Language: English Browser: IE 6, Firebird Flash Player Version: 7 CPU: Dual Xeon 400 Amount of Ram: 512 Are you behind a firewall: Yes Do you know which firewall it is?: No When you click install, do you see To install this application you must first install Central. Would you like to install it now?: No Did you have the beta version installed before?: Yes All i see is the circle spinning, and then the "A download error occurred..." message Thanks
  49. Jason Tice
    December 1, 2003 1:31 PM
    Can't install ...plenty of hd space, we have cisco firewall...what is the port this uses?
  50. jtan
    December 1, 2003 5:24 PM
    Can anyone who has been having installation issues give it another try? We have made a change and need to get feedback as to whether it is working. thanks.
  51. M@ McCray
    December 1, 2003 6:32 PM
    It worked for me! I was able to get it to install from work, but not from home (on mulitple machines of different OSes: 2000/XP Home/XP Pro). I just tried it again and it worked flawlessly. Cheers
  52. Steve
    December 1, 2003 10:02 PM
    Yes, Thank you! Installation works now :)
  53. echofang
    December 2, 2003 3:47 AM
    I found that why I can't install central before! When I was trying to install it before, it report "download error" and ask me to try again. Then I ask my network administrator to open the port 443(HTTPS), and all my computers can install central now :-)
  54. Kevin Lynch
    December 2, 2003 1:02 PM
    Yes, Central installs securely using HTTPS (SSL encryption), same as secure web pages use. HTTPS runs on port 443, so if your firewall is blocking that port you won't be able to install Central (or do other secure transactions in your browser). The problem some people were having was caused by an issue with our HTTPS servers here -- we fixed this now so installs should be working fine.
  55. Gabriel
    December 2, 2003 4:33 PM
    With ZoneAlarm Pro 3 on the install didn't work, with it off the install worked fine. -gabriel
  56. Steve
    December 2, 2003 6:30 PM
    Now working. Installed successfully. Thanks for whatever you did.
  57. Michael Hazard
    December 3, 2003 7:39 AM
    It's working now! Fantastic! Thanks, mike
  58. Decx
    December 9, 2003 4:55 PM
    I'm not able to install the Central App. I've pulled off my firewall in ZoneAlarm without resolve. OS: XP Tablet Edition and XP Pro Lang: English Browser: IE 6.0, Netscape 7.1, Mozilla 1.5 Flash: Player 7 CPU: 1.33Ghz M-Processor HardDisK: 40 GB / 31 GB avail. RAM: 512 Firewall: ZonaAlarm but I removed it without resolve.
  59. EWM
    December 9, 2003 5:17 PM
    OS: Windows XP Pro Language: English Browser: IE 6.0 Flash Player Version: MX 2004 CPU: P-4 1.7 GHz Amount of Ram: 1Gig Are you behind a firewall: yes Whos?: Norton Internet Security 2003 When you click install, do you see To install this application you must first install Central. Would you like to install it now?: No. Did you have the beta version installed before? All attempts have resulted in an error. Do you connect through a proxy? No.
  60. EWM
    December 9, 2003 5:18 PM
    OS: Windows XP Pro Language: English Browser: IE 6.0 Flash Player Version: MX 2004 CPU: P-4 1.7 GHz Amount of Ram: 1Gig Are you behind a firewall: yes Whos?: Norton Internet Security 2003 When you click install, do you see To install this application you must first install Central. Would you like to install it now?: No. Did you have the beta version installed before? All attempts have resulted in an error. Do you connect through a proxy? No.
  61. web hosting uk
    January 12, 2004 11:42 AM
    Keep up the good work
  62. Juslin Guo
    November 2, 2004 5:28 PM
    Can HELP me....i open any application after installing central, no application would load, just blank screen no matter how i double click, can't config central preference either, blank, i really feel there are some bugs or there is some technical issues i miss out.. The only thing that works is the console..Please help me...the forum no reply, the cust svc no reply...is really frustrating..i can't even pass the first hurdle of installing it. Flash Player 7.0 No Firewall Got Anti-Virus Software Win Xp SP2
  63. CATRINA
    March 10, 2005 7:40 PM
    HI I CANT SEEM TO DOWNLOAD MACROMEDIA FLASH7 ,I HAVE COMCAST AND MY MOM HAS AOL. AND EVERYTIME I DOWNLOAD FLASH 7 IT GOES TO AOL AND SHE WANT LET ME HAVE HER PASSWORD ,HOW CAN I DOWNLOAD IT ON COMCAST INTERNET PLEASE HELP ME , THANK U
  64. CATRINA
    March 10, 2005 7:41 PM
    HI I CANT SEEM TO DOWNLOAD MACROMEDIA FLASH7 ,I HAVE COMCAST AND MY MOM HAS AOL. AND EVERYTIME I DOWNLOAD FLASH 7 IT GOES TO AOL AND SHE WANT LET ME HAVE HER PASSWORD ,HOW CAN I DOWNLOAD IT ON COMCAST INTERNET PLEASE HELP ME , THANK U
  65. CATRINA
    March 10, 2005 7:41 PM
    HI I CANT SEEM TO DOWNLOAD MACROMEDIA FLASH7 ,I HAVE COMCAST AND MY MOM HAS AOL. AND EVERYTIME I DOWNLOAD FLASH 7 IT GOES TO AOL AND SHE WANT LET ME HAVE HER PASSWORD ,HOW CAN I DOWNLOAD IT ON COMCAST INTERNET PLEASE HELP ME , THANK U

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