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November 24, 2009

Adobe RoboHelp 8.0.2 - 'Must Install' Patch Available Now

RoboHelp Service Release 8.0.2 is available now. This is a 'must apply' service release. Make sure that you install the RoboHelp 8.0.1 update before installing the 8.0.2 update.

The 8.0.2 update addresses the following issues:
1. The CPD file grows in size and may result in slow performance.
2. The mouse cursor flickers in certain scenarios.
3. Deleting the CPD may result in scenarios where Project Manager reports broken links.

Both 8.0.1 and 8.0.2 updates are available for download here.

November 23, 2009

RoboHelp Support Center Page Updated with Links to Earlier Versions of RoboHelp Help

Many RoboHelp users who are yet to migrate to RoboHelp 8--the latest RoboHelp version--have had some difficulty in finding Help on RoboHelp 7. The good news is that they can now access the documentation for all key RoboHelp software components from the familiar RoboHelp Support Center page. The Reviewer's Guide is also linked from this page.

September 11, 2009

New Adobe TV

The well-stocked Adobe TV has always been a great source for learning Adobe products. The new version that went live a couple of days back is packed with cool new features that you'll love. Here are some top ones:

• Customizable homepage
• Improved navigation and search
• Save your favorite episodes to "My Library"
• Share videos on social networking sites
• Subscribe to the RSS feeds of your favorite shows
• Pop-out video player to view videos at any size
• Commenting and rating
• Tags

Check out the latest on Adobe TV.

September 4, 2009

Adobe Help Events at MAX

At MAX next month, Adobe is putting together some sessions with snacks and drinks to get feedback on the new version of Community Help. Get a sneak preview. The new Community Help has an all new AIR interface and some exciting new features.

The sessions will be held at these times:
• Monday 10/5/09 11:30 am - 1 pm
• Tuesday 10/6/09 4:30 pm - 6 pm

Please contact tknoop@adobe.com if you think you can make either of these sessions at MAX and she'll send you more details.

August 14, 2009

Mini TOC Placeholder in RoboHelp

With RoboHelp, you can automatically generate mini TOCs in long articles with many subsections.

minitoc.jpg

Here's Benny Joseph, my colleague at Adobe and a RoboHelp pro, on when to use the mini TOC placeholder and how:

Consider the following when you create and apply master pages with mini TOC in your RoboHelp project:
Need for mini TOC: Many topics could contain only one coherent topic, which does not require structuring through sub headings or bookmarks within the topic. For such topics, a mini TOC might not be required. You can create a separate master page without the mini TOC placeholder and apply it to such topics to avoid the mini TOC from appearing.

Topic Length: If your article is a large topic with many subsections, the mini TOC could appear long and nested. In such cases, try to restructure and divide the content and in multiple topics. For example, if you use lower heading levels such as Heading 5 and Heading 6 to highlight definition lists, try to bunch them under a higher level heading, and apply paragraph styles other than heading styles.

Number of levels: RoboHelp includes heading levels 2 through 6 in the mini TOC by default. However, if the topics have a large number of lower-level heading styles, the mini TOCs generated on these pages can become long and deeply nested. To avoid this, limit the number of levels in the mini TOC to have a shorter mini TOC that gives a quick overview of your topic contents.

Placement: Even though you can place a mini TOC placeholder in a topic or a master page, use the master page option if your project is large or you are updating an existing project. Inserting a mini TOC placeholder in each topic can be time-consuming, whereas you can apply a master page with a mini TOC placeholder to large projects at one go.

May 14, 2009

RoboHelp - the Preferred HAT for Many

A poll to decide the most preferred Help Authoring Tool (HAT) is on for weeks now on the Technical Writers of India (TWIN) home page. TWIN is the meeting ground of new and experienced technical writers scattered over many metros of India and attracts thousands of visitors daily. But let’s get back to where I began: the poll to decide the most preferred HAT.

RoboHelp doggedly retains the top position with a whopping 85% percent of votes!

This is great news and reason enough for reaching out with Help to the wide network of RoboHelp users. Adobe’s commitment to integrate the community has seen many new initiatives in 2009. A Help and Support page for different products is one. On these pages, you will find a variety of Help resources—user guides, tutorials, videos, articles, and blogs—gathered from Adobe and community content. Check out the Help and Support pages for RoboHelp:
http://www.adobe.com/support/robohelp/