Posts tagged "64 bit"

I can’t see Flash content on Windows 7

I haven’t yet had a chance to work on Windows 7. Although for many months now, I have had some second-hand experience of using it. The developers I work with, my coworkers, and my tweples – everyone’s talking about Windows 7 on the other laptop or the new PC.
Apart from substantiating the general euphoria about the interface and the speed, the comments or the tweets sometimes highlight pain points, many of which are compatibility issues and have a quick fix or workaround.
In a recent blog post, Rick Stone talks about one compatibility issue that our Help users are likely to encounter. Many HTML pages have Captivate demos inserted in them. If you are running Windows 7, you might find that these demos are not appearing (instead, there’s a large placeholder).

Cause and Solution
Flash Player is currently not supported on 64-bit browsers. Use a 32-bit browser.
For more information, see this document from Adobe KnowledgeBase.

To share his experience with RoboHelp users, Rick has added a link to his post in the relevant topic in RoboHelp Help.

If you have encountered any problem testing RoboHelp output and found a solution, share the information with other users by adding a comment.