Somebody new brings you something new- Introducing the Creative Cloud Packager

Hi All,

Some of you awesome IT administrators will already be familiar with who I am, some of you may not but for the last few years I have been the Systems Engineer working with our customers on Enterprise Deployment Issues. You may also recognise me from such blogs as “The Many Uses of RUM”. What you may not know is that I am and have been for the last 4-5 months the Product Manager for the Enterprise IT Tools such as AAMEE, AUSST, RUM ,XDA & APTEE.

 

What happened to Jody Rodgers you may be asking ?

Has Adobe tried to silence him ?

Stop him in his tracks before he makes deploying Adobe software too easy for IT admins ?

Has he tried one last time to grow his hair, become cool and join Sigur Ros ?

No !  in fact he has been promoted to Senior Product Manager for Creative Cloud for Enterprise.

 

So with that said there is going to be some exciting times ahead and some great new tools. So let’s get started.

 

Adobe Creative Cloud for Team is a pretty awesome offering.  You get all of Adobe’s applications, you get new feature bearing updates, shared storage, folder syncing & lots of other cool stuff.

However before now there was no great way to deploy the products to systems where users were not administrators. Our workaround was that you should download CS6 Master Collection from our FTP Server and package with AAMEE 3.1 but this was certainly not ideal and not what AAMEE was designed for. So the team who brought you AAMEE is bringing you The Creative Cloud Packager a brand new tool which will in it’s first iteration allow you, as an administrator for a CC Team to download directly from the application all of the Creative Cloud Products & Updates (regular and feature), define custom installation behaviour and at the end have a native MSI or PKG that you use with your deployment tool to install on all machines you manage. Now just in case you missed that, this means no separate media download. WHOOOO

 

Some key points

If you have used the AAMEE workaround up till now you can still use CCP from now on.

CCP caches to a location of your choice and so if the applications and updates have not changed then you do not need to download the same bits again and again thus saving you some time.

CCP can be used to create an update only package by just selecting updates.

CCP produces an msi file for Windows which is also accompanied with a Setup.exe that can be used for manual execution on a single system basis, rather than deployment. The Mac pkg can also be double clicked.

There is a new version of Adobe Update Server Setup Tool 3.0 (AUSST) included with CCP. This has been changed from python to C++ and has significant benefits such as

-Reduced the amount of time it takes to perform initial and subsequent syncs

-Ability to set up cron jobs for automatic syncing and updating of repository

Remote Update Manager (RUM) is also now included in the package and copied to the client by default although this can be changed if you wish

 

This tool is live today and will be available to Creative Cloud Team administrators from the Team admin portal.

Documentation is live and can be viewed here

You can catch a video I created on our Adobe TV site here

 

Here is a screen shot (not a mockup) of Creative Cloud Packager.  CCP is something that will be evolving and we have some pretty awesome plans for it, so stay tuned !!

ccp copy

 

*Update 09/04/13 Included image of where you will find Creative Cloud Packager on the admin portal when you sign in with admin account*

ccp live

Karl Gibson | Product Manager | Enterprise IT Tools

41 Responses to Somebody new brings you something new- Introducing the Creative Cloud Packager

  1. Don Montalvo says:

    With AAMEE’s proven track record I have no doubt this will be a killer tool. Looking forward to testing and hearing feedback from folks who’ve used it in large enterprise environments.

    Don

    • Lee Ramsay says:

      Proven track record Don? Incompatible support between creative suites? Lack of uninstall ability? Lack of ability to concurrently install different versions? The 32767 days left licensing bugs?

      I look forward to preparing excuses on adobe’s behalf for my clients, when this doesn’t work as detailed.

  2. Don Montalvo says:

    …er, what’s “cron”?

  3. Jason Bush says:

    Thank you for providing us a tool to package the Adobe Cloud. We appreciate your teams hard work. Will there be an update to the Adobe Update Sever?

    • Karl Gibson says:

      Jason,
      Creative Cloud Packager includes AUSST 3.0 which is a new version. We will be looking to release this version independent of CCP in the future.

      Karl Gibson | Product Manager | Enterprise IT Tools

  4. scott says:

    I only get the “ooops something went wrong please try again error…..”

    • Karl Gibson says:

      Scott, Adobe TV has had some minor outages as of late. Please try again and it should be fine.

      Cheers
      Karl

  5. Bryce says:

    Will this deployment still require each user(seat) to have an individual login to the cloud?

    • Karl Gibson says:

      Bryce,
      Creative Cloud Packager is designed to support the Creative Cloud Team offering. The team offering requires that your user’s sign in to license the applications so essentially yes your user’s should still be invited and then sign in to the application.

      Cheers
      Karl Gibson

  6. Jaylon says:

    The CCP package installs fine on a 10.6 machine, but it fails on a 10.8 machine.
    I’ve tried through ARD and directly on the Mac to install, I’ve tried multiple 10.8 macs and they all fail.
    I’ve checked the install logs at /Library/logs/Adobe/ this might be the issue but it’s also appearing in the logs for the 10/6 install and they install fine?:

    ____________________________________________________________________________________________
    04/08/13 10:57:54:329 | [INFO] | | OOBE | DE | | | | 17975515 | ::START TIMER:: [Payload Operation :{97BA0109-F6BE-4F50-8904-C19442D7216E}]
    04/08/13 10:57:54:330 | [INFO] | | OOBE | DE | | | | 17975515 | Initializing the INSTALLDIR with PDB data for payload {97BA0109-F6BE-4F50-8904-C19442D7216E}
    04/08/13 10:57:54:330 | [INFO] | | OOBE | DE | | | | 17975515 | Located the INSTALLDIR for payload ‘Adobe Bridge CS6 5.0.0.0 {97BA0109-F6BE-4F50-8904-C19442D7216E}’ : ‘/Applications’
    04/08/13 10:57:54:331 | [INFO] | | OOBE | DE | | | | 17989045 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/08/13 10:57:54:331 | [INFO] | | OOBE | DE | | | | 17989045 | Installer Operation: PayloadUninstaller
    04/08/13 10:57:54:331 | [INFO] | | OOBE | DE | | | | 17989045 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/08/13 10:57:54:331 | [INFO] | | OOBE | DE | | | | 17989045 | Session {4817D846-700B-474E-A31B-80892B3E92E3} modify request for AdobeCode: {97BA0109-F6BE-4F50-8904-C19442D7216E}
    04/08/13 10:57:54:345 | [INFO] | | OOBE | DE | | | | 17989045 | Effective AdobeCode for: {97BA0109-F6BE-4F50-8904-C19442D7216E} is {97BA0109-F6BE-4F50-8904-C19442D7216E}
    04/08/13 10:57:54:351 | [INFO] | | OOBE | DE | | | | 17989045 | Session includes local copy of payload for repair source
    04/08/13 10:57:54:351 | [INFO] | | OOBE | DE | | | | 17989045 | Repair payload source package: /Users/j.martin/Desktop/install-cs6-cc/Build/install-cs6-cc_Install.pkg/Contents/Resources//Setup/Adobe After Effects CS6_9/payloads/AdobeBridge5-mul/AdobeBridge5-mul.dmg
    04/08/13 10:57:54:352 | [INFO] | | OOBE | DE | | | | 17989045 | Payload Adobe Bridge CS6 5.0.0.0 {97BA0109-F6BE-4F50-8904-C19442D7216E}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
    04/08/13 10:57:55:855 | [INFO] | | OOBE | DE | | | | 17989045 | Beginning installation for payload at /private/tmp/.tempdirMCLsyxWI/Install.db
    04/08/13 10:58:15:666 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 16(Seq 1716)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1716)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 27(Seq 1717)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1717)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 36(Seq 1718)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1718)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 31(Seq 1719)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1719)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 33(Seq 1720)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1720)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 20(Seq 1721)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1721)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 1(Seq 1722)
    04/08/13 10:58:15:667 | [INFO] | | OOBE | DE | | | | 17989045 | Condition passed(Seq 1722)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 8(Seq 1723)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1723)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 26(Seq 1724)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1724)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 34(Seq 1725)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1725)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 7(Seq 1726)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1726)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 12(Seq 1727)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1727)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 4(Seq 1728)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1728)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 28(Seq 1729)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1729)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 22(Seq 1730)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1730)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 15(Seq 1731)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1731)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 25(Seq 1732)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1732)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 30(Seq 1733)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1733)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 21(Seq 1734)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1734)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 18(Seq 1735)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1735)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 5(Seq 1736)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1736)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 3(Seq 1737)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1737)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 9(Seq 1738)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1738)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 19(Seq 1739)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1739)
    04/08/13 10:58:15:669 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 23(Seq 1740)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1740)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 29(Seq 1741)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1741)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 11(Seq 1742)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1742)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 35(Seq 1743)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1743)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 37(Seq 1744)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1744)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 17(Seq 1745)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1745)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 32(Seq 1746)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1746)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 10(Seq 1747)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1747)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 2(Seq 1748)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1748)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 24(Seq 1749)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1749)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 6(Seq 1750)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1750)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 13(Seq 1751)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1751)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 14(Seq 1752)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1752)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 14(Seq 1754)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1754)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Evaluating condition# 14(Seq 1756)
    04/08/13 10:58:15:670 | [INFO] | | OOBE | DE | | | | 17989045 | Condition failed(Seq 1756)
    04/08/13 10:58:16:871 | [INFO] | | OOBE | DE | | | | 17989045 | Completing installation for payload at /private/tmp/.tempdirMCLsyxWI/Install.db
    04/08/13 10:58:16:872 | [INFO] | | OOBE | DE | | | | 17989045 | UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{97BA0109-F6BE-4F50-8904-C19442D7216E}.db
    04/08/13 10:58:17:550 | [INFO] | | OOBE | DE | | | | 17989045 | Physical payload repair result:0
    04/08/13 10:58:17:630 | [INFO] | | OOBE | DE | | | | 17975515 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    04/08/13 10:58:17:630 | [INFO] | | OOBE | DE | | | | 17975515 | :: END TIMER :: [Payload Operation :{97BA0109-F6BE-4F50-8904-C19442D7216E}] took 23302 milliseconds (23.302 seconds)

    Any help would be great! Cheers, Jaylon

    • Jaylon says:

      I found the error in the PDApp.log file.
      It appears that Adobe Acrobat XI is causing the issue, and I tried to launch the app on the 10.6 machine and Acrobat fails to launch.
      Any idea what could be causing this issue? The app is obviously downloaded directly through the Creative Cloud Packager.

  7. Richard says:

    So if I download the Windows Installer MSI via Creative Cloud Packager to my master computer, configure it and then run Sysprep, then use Symantec Ghost to image + deploy that image to my computer labs, the software should properly work? I don’t have to run the serializer on each machine separately like I did before?

    Also: I have about 400 users to manage. What tools does Creative Team give me to be able to efficiently manage 400 people?

    • Karl Gibson says:

      Richard,
      I just want to ensure the distinction here from Enterprise to Team. Creative CLoud Packager right now is for team and so if you are using it to create an msi with the applications and updates you want and use Ghost to deploy it should work fine. As it would have with AAMEE 3.1 for Enterprise.

      With Creative Cloud Team you have the team admin console to manage your team members. However I do not know if you already have a Team membership or are just looking at getting one and so I would advise you to speak with your account manager at Adobe to weigh up the pros and cons of Team vs Enterprise.

      Cheers
      Karl Gibson | Product Manager | Enterprise IT Tools

  8. Pingback: John Nack on Adobe : What’s the Creative Cloud Packager?

  9. Pingback: Creative Cloud Packager « Government Bits

  10. Denis Witt says:

    Hi,
    these are good news. Unfortunately I’m not able to Download the CCP. The only link I got from the Cloud Website is “CCP-Bereitstellungshandbuch” which links to http://helpx.adobe.com/de/creative-cloud/packager.html.
    Where can I get the CCP?
    Thanks in advance.
    Best regards
    Denis Witt

    • Karl Gibson says:

      Denis,
      Creative Cloud Packager is available when you log in to creative.adobe.com with your team admin credentials. Image can be seen above.

      Cheers
      Karl Gibson | Product Manager | Enterprise IT Tools

      • Denis Witt says:

        Hi Karl,

        thanks for your reply. It isn’t if you’re using a LInux machine. With Windows or MacOS the links are there but not with Linux. Oddly enough there are always both Links, so Windows-User see the MacOS-Version and Mac-User see the Windows-Version. Linux-User see just the Manual-Link.

        Also the CCP doesn’t work as expected for me. The MSI couldn’t be deployed as GPO. In the Event-Log there appears a message the the SQL-Statment isn’t implemented or invalid.

        Using the setup.exe everything seems to work fine, but after the Installation finished at least Acrobat 11 and Lightroom are missing, of course they were selected when I create the installer.

        Also it would be nice to have a similiar tool, including RUM for the eLearningSuite or at least the Captivate 6 Abo.

        Would be nice if you could have a look at these things. Feel free to contact me directly via Mail.

        Bye for now!

        Best regards
        Denis Witt

        • Karl Gibson says:

          Denis,
          There is no Linux version of CCP but I have not tested the viewing experience when using a Linux based browser.

          If you can get me the log files from the client we can have a look at why the msi is failing certainly it has been used in the past with GPO and worked. Did you run the exception deployer to install Acrobat XI from the exceptions folder ?

          RUM and AAMEE work for E-learning and captivate. However the ability to pull applications from the cloud is obviously not in AAMEE.

          Cheers
          Karl

          Karl Gibson | Product Manager | Enterprise IT Tools

          • Denis Witt says:

            Hi Karl,

            thanks for your reply.

            I don’t have any logs from the MSI as it wouldn’t be deployed because of the SQL-Error. The Error occours when you add the MSI-FIle to the Group Policy (it will be added without any error message, but it will not get deployed).

            I tried to install the AcroRead.msi from the Exceptions-Folder, but he seems to fail, maybe it’s also an SQL-Problem. I will recreate my Package (it was created on a Mac using Win 7 with Parallels).

            As far as I understand running “ExceptionDeployer.exe” will install every Application inside the Exception-Folder, right? I will give it a try… Also I will try the command from the ExceptionInfo.txt.

            Will RUM update Captivate Subscription-Versions, there is a nasty SCORM-Bug in the non-Subscription Version which was fixed for the Subscription-Version only. Should I use the normal RUM-Version or the one shipped with CCP? I tried running RUM from CCP on a machine with the eLearningSuite installed but he exit directly showing some Error-Code.

            Thanks again for your very helpful and quick reply.

            Best regards
            Denis Witt

  11. Kai says:

    Hi Karl,
    Thanks for getting this out there, I can’t wait to play with it. I’ve been using AAMEE since it’s inception and it’s definitely made my life a lot easier as it’s evolved.
    As an administrator for a number of small to medium businesses, is there a way that I can test CCP without using one of my client’s login details?

    • Denis Witt says:

      Hi Kai,

      as Karl isn’t replying at the moment, I don’t think that you will run into problems when you try the CCP with one of your clients logins. After the installation when you start a program for the first time you will be asked for your Adobe-ID, or at least, you are required to activate the product using the ID you have used to create the package, just don’t do that and I think you’re fine.

      Bye for now.

      • Karl Gibson says:

        Sorry for the delay , to use CCP you need to be an admin for a team. When you deploy the package the client is still technically in an unlicensed state. When the application launch’s you will be asked to enter an Adobe ID it is at this point normally a member of the team will sign in with there Adobe ID and the licensing will occur. As an admin for a team you are not counted as a team member so as you don’t use a seat count so your account will not serialise the application. Hopefully that clarification helps.

        Cheers
        Karl

        Karl Gibson | Product Manager | Enterprise IT Tools|

  12. Denis Witt says:

    Hi Karl,

    more things I noticed:

    Adobe Muse is installed in “C:\Program\Adobe Muse” which causes my system to alert me that this can harm my system asking me to rename it to “C:\Program1\Adobe Muse”. (My System uses german as default language).

    Also on a machine with Production Premium CS6 already installed the Software from the Exception-Folder installs fine (Acrobat fails sometimes, but a manuall install works fine, even silent). All other software is missing after running the Main-Install-Package via setup.exe.

    • Karl Gibson says:

      Denis,
      I have asked one of the team to reach out to you and see if we can figure out what is going on with your package. They should be in contact via E-mail for your morning tomorrow.

      Cheers
      Karl

      Karl Gibson | Product Manager | Enterprise IT Tools

  13. Tony Mallin says:

    Creative cloud packager is really great, very easy to use, rolled out the MSI using group policy, and it’s installed EVERYTHING except for Acrobat XI – there’s nothing in the event viewer to suggest what went wrong.

    Can anyone point me in the right direction for finding out why this might have happened?

    • Karl Gibson says:

      Tony,
      Glad to hear Creative Cloud Packager is helping your workflow. Regarding Acrobat if you are using Windows you will note that Acrobat gets added to the exception folder and needs to be deployed separately. You could use GP to run the Exceptions Deployer Application (XDA) in pre mode and install acrobat before the main payload. You should refer to the help documentation found here

      Cheers
      Karl

      Karl Gibson | Product Manager | Enterprise IT Tools

      • Tony Mallin says:

        Hi Karl,

        Thanks for getting back to me so quickly, I’ll have a look into this and let you know. Seems like an RTFM situation. :)

        Tony

  14. Tony Mallin says:

    Hi again,
    It appears that Edge Code/Edge Inspect/Edge Reflow is not included in the packager installation nor in the exceptions payloads, is there a separate deployment method for these at all?

    • Karl Gibson says:

      Tony,
      The only Edge product that can be seen and can be packaged with CCP is Edge Animate the other edge tools are not supported right now.

      Cheers
      Karl

      • Tony Mallin says:

        Hi Karl,

        Thanks for the reply. I’ve been able to download the MSIs directly from the creative cloud apps download section as MSIs and have used those to install the products that are not supported with CCP.

  15. Ben Tebent says:

    So creating packages seems to be possible in the same way as with AAMEE, we know it works . But the real pain Adobe now introduces to administrators is the need to manage users.. In an environment where you have close to a hundred users of various Adobe packages, the need to now invite each and one of them to log into the cloud with their own ID’s places an additional burden on administrators. -Or does creative cloud for enterprise offer an easier way out of this?

    • Karl Gibson says:

      Ben,
      It is true that with Creative Cloud having user’s sign in to the applications is certainly one of the workflows and it lends itself to some great advantages in terms of sharing, collaboration etc. But the enterprise needs flexibility and so this will not be the only method of deploying. You will also have the ability to anonymously deploy as you do right now with AAMEE.

      Cheers
      Karl
      Product Manager | Enterprise IT Tools

      • Ben Tebent says:

        Karl, it is of great comfort hearing you say that! :) Are we talking about features/deployment tools that are not yet documented ?

  16. Peter Ghobrial says:

    Following up on Ben’s comment, I think it would be ideal for a systems admin / lab admin if Adobe provided the following for the deployment of CCT to large amount of systems:

    - assigning multiple seats to one service-type Adobe ID (one account to rule them all)
    - providing a command line tool to activate the Creative Cloud applications post-deployment, so that an admin can run a post-flight script containing just one Adobe ID for activation

    Perhaps my suggestions have already been alluded to in Karl’s earlier responses, but unequivocally knowing what’s in store would be quite helpful for future planning.

    • Karl Gibson says:

      My Apologies if I am being vague. Right now Enterprise customers deploy Anonymously with AAMEE essentially the Admin provisions on behalf of the user. This will continue to be a workflow that our Creative Cloud Enterprise customers can use. We will also then bring on support for named based deployment where user’s login and provision the applications. The Enterprise is unique in it’s own way and so the idea is that we allow flexibility wherever possible regarding deployment and licensing.

      We will be putting up a blog entry shortly which details the workflows and common misconceptions around the Cloud.

      Cheers
      Karl Gibson | Product Manager | Enterprise IT Tools

  17. seabash206 says:

    Any progress toward releasing AUSST 3.0 separate from CCP?

    Also, does AUSST 3.0 work behind authenticate proxy? We’re “dead in the water” in our environment w/ AUSST 2.0 because of proxy. I’ve posted as much to Adobe forum re: AUSST, which makes this claim…

    Thanks for any insight.

    • seabash206 says:

      So much for blockquote. Here’s what I meant…

      Any progress toward releasing AUSST 3.0 separate from CCP?

      Also, does AUSST 3.0 work behind authenticate proxy? We’re “dead in the water” in our environment w/ AUSST 2.0 because of proxy. I’ve posted as much to Adobe forum re: AUSST, which makes this claim…

      Thanks Mike and Emerald to bring this up. We will definitely consider it in our next release.

      Thanks,
      Abhishek | abhishek.biswas@adobe.com

      Hope it works this time.

  18. Tim Kimpton says:

    I agree, proxy support is must. The majority of Enterprises use proxies. To include support for it is a no brainer!

  19. Dominic Richardson says:

    When using CCP I notice that once the user has installed Acrobat and Lightroom do not show up as installed in the Creative Cloud Desktop app so they are not updated through it either. Am I doing something incorrectly?

Leave a Reply

Your email address will not be published. Required fields are marked *


+ four = 12

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>