Posts tagged "Apple"

Mountain Lion and AAMEE

The AAMEE crew has been working with the developer builds of Mountain Lion (OS X 10.8) since Day One and Apple Remote Desktop (ARD) 3.6 on Day Two. Why did it take us a whole extra day to start testing ARD 3.6? We like to pace ourselves. A wise many named Howard Jones once said: Don’t try and live your life in one day. That’s right, all my deep personal philosophy is culled from New Wave songs. Don’t get me started about the deepness of the Thompson Twins. Maybe you are trying to live your life in one day. Maybe you are an IT admin and you downloaded and tested out the release build of 10.8, the new VMware Fusion Technology Preview and Capser Suite 8.6 all before lunch today. Did you even eat lunch today? Have you moved, at all, from your chair?

Our list of AAMEE issues with OS X 10.8 is super short. In fact, it is just one item at present:

Issue: Package deployment on Mac OS Mountain Lion (OS X 10.8) fails for ARD packages (containing Adobe AIR payload) on client machines that have the user logged out.

Solution: While packaging, select Disable All Adobe AIR Installers, Including Adobe Help Manager on the AAMEE Configuration screen. When you select this option, the AIR payload is moved to the Exceptions folder.

Note: For ssh-based installations, regardless of the Mac OS version select the Disable All Adobe AIR Installers, Including Adobe Help Manager on the AAMEE Configuration screen.

Now AIR installers have been causing all kinds of havoc for Mac IT admins since AAMEE was just a little prerelease guy. As such, we finally decided that in the upcoming AAMEE 3.1 that by default we will have the AIR installers disabled. We probably should have done this earlier.

Speaking of AAMEE 3.1…where the heck is it? This time next week, if all the stars align you’ll be happily using the beta of 3.1. More to come soon!

And one last note regarding OS X 10.8, this KB “Digital Signature verification method for pre-Gatekeeper Adobe Installers” may be of an interest for those doing installs of pre-CS6 on 10.8 systems:

 http://helpx.adobe.com/x-productkb/global/verification-method-pre-gatekeeper-installers-mac.html

Jody Rodgers | Senior Product Manager | Enterprise + Volume | Digital Media | Adobe Systems

Taking PS Touch to the Masses with JAMF Casper Suite

Last month PS Touch for the iPad hit the streets to much acclaim. The iPad is truly becoming an essential tool in the creative process. Sure, it was already a super important device in the realm of distraction and general stalling. Speaking of, have you played Angry Birds Space HD? Amazing! Seriously, those annoying pigs are in S-P-A-C-E. How can I be expected to complete my work when their smug little green pig faces are laughing at me on a moon or hiding in the middle of an asteroid field?

So how are you going to get PS Touch or the other upcoming iPad apps from Adobe (Collage & Debut) out to folks in your design and marketing departments? To your classrooms? Queue the dramatic music and shine the spotlight on those large cutout letters of MDM sitting on the stage. That is right, Mobile Device Management (MDM) will make you, the tireless/tired IT admin the hero of this new decade the way desktop deployment solutions made you the heros of the last decade. Hyperbole? Okay, maybe a little. But the workplace of 2012 is changing fast and MDM is becoming essential.

With that long intro, I am happy to announce that one of our deployment and MDM partners, JAMF Software, has published documentation Administering Adobe Photoshop Touch with the Casper Suite  which details how purchase via Apple’s Volume Purchase Program also known by its street name, VPP. Then the document details how to deploy through two methods: personal and institutional ownership models. The institutional method uses the newly released Apple Configurator tool. BTW, a shout out to Apple for birthing that tool! And last but not least, the document covers reporting; viewing redeemed VPP codes and tracking the devices that have PS Touch installed.

I want to thank the many folks at JAMF who put this document together and helped us create a clear path for our combined customers. It is so great to have a clear path outlined like this. Speaking of clear paths, I see a direct clear path to smashing down the barricades of some pigs…gotta go!

Jody Rodgers | Senior Product Manager | Enterprise + Volume | Creative Suite | Adobe Systems

Lion Tamers

Collection of National Media Museum
The cat is out of the bag! Mac OS X 10.7 aka Lion is roaming the streets and you brave Mac IT admins have been deemed Lion Tamers by the public at large. Or at least by me. I’ve managed a few OS compatibility assessments in my past and it is no easy task to gather up all the necessary info from the software publishers that are used in your environment, run/coordinate testing, etc. You are seeking the cold hard facts while a percentage of your users are barging down the door to upgrade due to justifiable work reasoning such as “shininess” and “Ars said I should.” Actually they said “Don’t just run out and upgrade your system as soon as you finish this review.” But who reads the second paragraph of the Recommendations section anyway?

And for that matter, who reads the second paragraph of my blog entries? We have two relevant pages for you and we will be keeping them up to date if new things are discovered, fixed, etc.

Creative Suite FAQ: Mac OS X Lion (v10.7) Compatibility
http://www.adobe.com/products/creativesuite/faq.html#lion-os

Known Issues with Adobe products on Mac OS 10.7 Lion
http://kb2.adobe.com/cps/905/cpsid_90508.html

Also worth noting that if you are creating an image for Lion that the Flash Player plug-in is not installed for Safari.

And last but not least, what about your own Mac? I know what you are asking: 1) Does Spotify work on Lion? and 2) Can I create packages using Adobe Application Manager Enterprise Edition 2.0 (also known “on the streets” as AAMEE) using Lion? I don’t have the answer for the first one and seems rather off-topic but I can report that we have done testing both of the AAMEE application and of AAMEE-produced packages on Lion and everything has checked out fine. If you experience something different please feel to use the comments to let us know. So feel free to let AAMEE hang out in the blurred space scene of Launchpad and click on it at will.

Stay cool. Literally.

Jody Rodgers | Senior Product Manager | Enterprise & Volume | Creative Suite | Adobe Systems