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I just updated the The Web Designer’s Guide to Acrobat with new information about tracking PDF downloads. The two platforms that I discuss are the Adobe Online Marketing Suite and Google Analytics. If anyone is using anything else, please let me know via the comments and I’ll do some research and add the information.

Jump to the Tracking section of The Web Designer’s Guide to Acrobat

JavaScript Changes for Acrobat X and Reader X, version 10.1.1



Due to Adobe’s high interest in security, changes to existing Acrobat and Adobe Reader functionality are periodically released to further strengthen the product’s resistance to malicious attacks. As part of this effort, 10.1.1 introduces changes to the JavaScript feature that stores global variables and executes user-defined scripts.

Prior to 10.1.1, end users could place JavaScript files in %ApplicationData%\Adobe\(product name)\(version)\JavaScripts, and these files would execute automatically on application startup. For example, IT might place a JS file for modifying the product user interface by hiding or adding menu items on an Windows XP machine in C:\Documents and Settings\(username)\Application Data\Adobe\Acrobat\10.0\JavaScripts. Additionally, the folder contains glob.js and glob.settings.js, two files which the product can read and write to when storing global variables.

Changes for 10.1.1

By design, Acrobat processes do not write to the %ApplicationData%\ Acrobat\Privileged\10.0 folder. Additionally, sandboxed processes are specifically prohibited from writing to that folder. Thus, the most secure operation involves enabling Protected View in Acrobat and Protected Mode in Reader and thereby sandboxing all processes.

Additionally, the user JavaScript folder is moved from

  • Vista and Windows 7:
    For example, the new path might be
  • XP:
    Documents and Settings\(username)\Application Data\Adobe\Acrobat\10.0\JavaScripts to Documents and Settings\(username)\Application Data\Adobe\Acrobat\Privileged\10.0\JavaScripts. For example, the new path might be: C:\Documents and Settings\JoeUser\Application Data\Adobe\Acrobat\Privileged\10.0\JavaScripts

Read the full Knowledge Base Article for details and recommendations

Check Out Our Newest MAX Session!

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Attention MAX fans! Be sure to check the newest speaking session addition, “Accelerate Business Results with Adobe Document Exchange Services,” an in-depth look at how some of our newest features can provide cloud-based solutions that save you time and effort. We’ll be diving into customer case studies, demonstrations, examples, and explanations of Acrobat cloud service products, including:

  • AdobeEchoSign – Securely sign, send, track, and store contracts online
    Adobe FormsCentral – Easily create, distribute, collect, and analyze online forms and surveys
  • Adobe SendNow – Instantly send and manage digital documents without the hassle of overnight delivery services and FTP sites
  • Adobe CreatePDF and ExportPDF – Create PDF documents online and convert PDF files to Word
  • – Improve team collaboration with web conferencing and shared workspaces

So join William Lau, senior product marketing manager, and Mangesh Bhandarkar, principal product manager, of the Acrobat Solutions team on Tuesday, Oct. 4th at 2:45PM in room S2600! You can register here.

If you’re attending AdobeMAX, don’t miss this great opportunity to learn how your business can run smoothly and save you money using our unique business solutions. See you there!

Acrobat X SDK Prerelease Starting Soon

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The Acrobat X SDK will be starting soon and we’re actively seeking testers. There will be a very brief, 3 week prerelease program starting on January 17th, 2010 and continuing through to February 4th. If you are interested in joining this program, please send an email to

Also, don’t forget that the Adobe Acrobat Portfolio SDK prerelease version is available on Adobe Labs now.

“Joel’s Redaction Utilities” updated for Acrobat X

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With the streamlining of the Acrobat X user interface, we lost a few of the top level menus that you can attach JavaScript menu items to. “Joel’s Redaction Utilities” were written for Acrobat 9 and were originally located under the “Comments” menu which doesn’t exist in Acrobat X so, of course, the script stopped working.

Well – I’m finally getting around to fixing those old scripts. Please take a look at “Redact to Highlight and Back” to read the updated article with a link to the updated script.


The Guide to Creating Custom PDF Portfolio Themes for Adobe Acrobat X was added to the “Guides” section of this blog (top left of the page). If you are interested in creating custom themes for your PDF Portfolios that’s the place to get started.

Adobe Acrobat X Available Now


Acrobat X is already getting great reviews from long-term power users and first-time users across multiple customer types including financial services, government, legal, education, marketing, architecture and engineering. But don’t take my word for it…

“Acrobat X is going to be the most critical document tool we have across all of our business areas. We can clearly see how the new features and intuitive user interface will make our staff more efficient, and ultimately save our business and customers time and money,”

Kevin Wedman
National Vice President and Chief Building Officer
Bureau Veritas.

Read the press release
Download the trial version

Acrobat Will be Everywhere at MAX 2010

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What does Acrobat have in store at MAX this year? A ton.

The Acrobat team has more sessions, exhibits, labs and events planned at the conference than ever before. You’re not going to want to miss it.

I recorded an “Ask the MAXpert sneak peek session” on Wed., 10/6 to talk about Acrobat at MAX 2010 where shared an overview of all the Acrobat activities at MAX, a sneak peek of our preconference Flash builder session, and answed questions about MAX and Acrobat.

If you missed it, you can catch it here.

Stay tuned for more Acrobat MAX updates . . .


If you are a developer creating PDF files that contain Dynamic content, you’ve probably run into issues around the security warnings or yellow bars that are suddenly popping up all over your PDF files. This is because with the release of Adobe Reader 9.3 and 8.2 we turned our Enhanced Security feature “On” by default – previously it was available but “Off” by default. In addition to this change, we’ve actually been tightening security in Acrobat and Reader for the past several versions in a variety of ways. The benefit to the user is that they can have a safer viewing experience by minimizing the risks when viewing untrusted PDF files while (and here’s the important part) allowing trusted PDF files to have unfettered access to the widest possible set of JavaScript APIs, multimedia functions and web services.


With the release of Acrobat 9, we completely revamped the way that we convert HTML files to PDF (WebCapture) and the results are better than ever. We even embed SWF files and then play them in place on the PDF page.

However, there will be cases where the SWF doesn’t play as you would expect it to – if at all. This is actually an unfortunate side effect of authoring the SWF to make the browser experience faster.