August 27, 2008

Enterprise Deployment Recorded Presentation Now Available

I recorded a brief presentation covering the enterprise deployment options for Acrobat and Reader along with a shord demo of the new Customization Wizard 9. In the presentation I discuss the various ways to deploy Acrobat and Reader 9 and show how to use the Customization Wizard to supress all of those annoying dialog boxes that pop up when you first install a new piece of software. After watching this you'll know how to deploy Acrobat or Reader so that it is immediately usable by your users withexactly the default settings you need.

Watch: Adobe Acrobat and Reader 9 Deployment Techniques


August 19, 2008

Enterprise Deployment Page Updated for Acrobat 9

The Acrobat Customization Wizard 9 and related deployment documents are publicly available on the Developer Connection Enterprise Deployment page.

New documentation includes:

  • Adobe Acrobat 9 Deployment on Microsoft Windows Group Policy and the Active Directory service
  • Adobe Acrobat 9 Deployment on Microsoft Systems Management Server
  • Adobe Acrobat 9 Deployment on Microsoft Windows Terminal Services
  • Adobe Acrobat 9 Deployment on Citrix Presentation Server

We've also updated a couple of deployment documents specific to Acrobat 8 for all of the luddites out there who don't plan to upgrade any time soon.

August 07, 2008

Adobe Releases the Customization Wizard 9

Adobe Customization Wizard 9 is a free downloadable utility designed to help IT professionals take greater control of enterprise-wide deployments of Adobe® Acrobat® 9 and Adobe Reader® 9. With it you can customize the Acrobat installer and application features prior to deployment. Providing a graphical interface to the Windows Installer for Acrobat, the Customization Wizard enables IT administrators to modify the installer via a transform file (MST file) without altering the original package (MSI file) to customize the look and feel of Acrobat or Reader before deployment to meet the unique needs of your user base.

You can read more about the Customization Wizard and download it here http://www.adobe.com/support/downloads/detail.jsp?ftpID=3993

We're still working on the Enterprise Deployment web pages so you won't see it available there as of this writing.

July 30, 2008

Security Guides now posted on Developer Centers

Security for Flash Player compatible content in Acrobat 9

The latest releases of Adobe® Acrobat® and Adobe Reader® 9 introduce new native support for the playback of Flash® Player compatible content. This new feature uses an embedded Flash Player runtime and hence is independent of other instances of Adobe Flash Player installed on the system. This white paper provides an overview of the security model for Flash Player compatible content playing inside Acrobat and Adobe Reader® software.
  Get the complete white paper

Acrobat and Reader 9 Security Administration Guide

This document contains information for advanced users (such as system administrators) who are responsible for deploying and supporting the Adobe Acrobat family of products (including Adobe Reader) where these applications are used for digital signatures and document security. This document pertains only to these application’s security features. It is not an administration guide for other features.
  Get the complete guide


July 08, 2008

New Acrobat and Reader 9 Compatibility Documentation Posted

There's a new set of documents available for Acrobat and Reader 9. While the page title refers to Reader, the documents themselves apply to both Acrobat 9 and Reader 9. The documents provide guidance and important information regarding changes in Acrobat and Reader 9 that may affect enterprise workflows.

If you are a Reader user or administrator, I recommend you start with the Adobe Reader 9.0 Compatibility Overview document, and then review any of the other documents that are likely to affect your specific organizational workflows.

If you are an Acrobat user or administrator, skip the overview document but review the rest.

Acrobat and Reader9 compatibility documentation

June 25, 2008

The Long Wait is Over. Adobe Acrobat 9 is Here

It's finally here. Acrobat 9 is a fantastic release with tons of new features and improvements to existing ones. If you want to buy it now, and you really should, feel free to stop by the Adobe Online Store,or call your reseller. If you're more cautious than that, you can download a fully functional 30 day trial at http://www.adobe.com/tryacrobat.

Once you've got the product or if you're still on the fence about upgrading, watch a recorded presentation by Lori DeFurio covering 6 Cool Things you can do with Acrobat 9.

I'll start posting cool example files once we have the new Reader posted as well.

June 17, 2008

Enhanced Security: Privileged Locations

Security is often at odds with usability. Adobe Flash began addressing this problem several releases ago by implementing and standardizing on a cross-domain security model that has evolved over the years into a robust, secure solution. By providing controls for who may receive data from whom, Adobe Flash can power rich Internet applications that are safe and extremely flexible.

An excellent explanation of the cross-domain security model can be found here

Enhanced Security and the Desktop

As Adobe Acrobat and Reader became more powerful over the years (i.e. support for JavaScript and Web Service interaction), the line between document and application gradually became more blurred, and Adobe began to leverage the Flash security model where appropriate. One such area is in Acrobat and Reader 9, with cross-domain security functionality. Since many users save PDFs to their desktop or open PDFs that are email attachments we needed to add desktop domains to Acrobat and Reader.

Acrobat and Reader 9 provide a method for a user or a system administrator to increase the privileges of chosen files, folders, and hosts by specifying them as privileged locations. Files in these privileged locations are exempted from certain security policies and therefore, for example, can be exempt from cross-domain security. The locations can be set by the user through the UI (Preferences dialog), or by a system administrator using Adobe Customization Wizard to specify installer settings prior to enterprise-wide deployment.

The three choices for privileged locations are:

Files — A file is defined by a path, so its security settings will be invalid if that file is moved. The difference between privileged PDF files and folders is the number of files. If a user has a large number of files they know they can trust, it may be more practical to put them all in one privileged PDF folder. Conversely, a user may use privileged PDF files if they have many PDFs in a single folder but only want to trust two of them.

Folders — Privileged PDF folders are similar to privileged PDF files except that all files in a specified folder (but not in sub-folders) have the same privileges.

Host — A privileged PDF site is appropriate for PDFs that can be opened in a browser from a Web server. A privileged PDF host can only be specified at the host name level; for example, www.adobe.com can be specified, but not www.adobe.com/products/. The specified host must be complete with no wild cards (unlike for crossdomain.xml files). The user will have the option to only specify that the host connection must be secure, for example, that it must be an https: connection. All

PDFs on the specified host will all have the same privileged PDF settings. Using privileged locations, the user can bypass the security restrictions on the following, which would otherwise be in effect:
•Cross-domain data access
•Silent printing
•External streams access
•Document JavaScript sending data to a remote server
•FDF data injection
•FDF script injection
•Data taint: when data is downloaded from multiple hosts and then sent to another host

Note: This information was extracted from a draft version of the “Enhanced Security in Adobe Acrobat 9 and Adobe Reader 9” White Paper which will be published shortly and includes many more important details than this posting. I’ll supply a link to it when that document becomes final.

June 09, 2008

Enhanced Security in Acrobat 9 and Reader 9

Sanjoy Ghosh describes the new Enhanced Security model in Acrobat 9

With the addition of interactive form features, multimedia, and scripting, PDFs can now download and send data over the Internet, which can create a potential security risk for both user privacy and document integrity. To address those security issues, Adobe® Acrobat® 9 and Adobe Reader® 9 feature an Enhanced Security mode designed to minimize those risks by providing control over cross-domain data access and how FDF files are handled. Because the Enhanced Security restrictions may affect some legacy PDF workflows, Acrobat 9 also provides ways to increase privileges for documents and servers that can be fully trusted.

The enhanced security in Acrobat 9 leverages an existing model already in use by Adobe Flash. By providing controls for who may receive data from whom, Adobe Flash can power rich Internet applications that are safe and extremely flexible. Many Flash developers, such as YouTube, use this model. If your company uses Flash for web applications, there are probably people in your organization who understand how this security model works and it should require only incremental effort to migrate your PDF-based applications to this method.

Sanjoy Ghosh

What this means to you

The Enhanced Security features are turned off by default in Acrobat 9 and Reader 9. The new Customization Wizard 9 will allow you to deploy Acrobat or Reader with Enhanced Security turned on. To find out how, click on the "Deploying Acrobat and Reader" link in the "Online Events" column to the left. Over the next few weeks we'll be finalizing the white papers for Acrobat 9 and I'll be able to share more details on exactly what the Enhanced Security can do for you.

June 02, 2008

Adobe Unveils Acrobat 9 Software

New Support for Adobe Flash Technology, Rich PDF Portfolios and Real-time Capabilities Redefine PDF Communications. Read the full release here.

A trial version will be available for download. Click here to be notified of availability.

With a new version of Acrobat comes a new version of the Customization Wizard.

A free downloadable utility is available to help IT professionals take greater control of enterprise-wide deployments of Adobe Acrobat and Reader® software. By using the Adobe Customization Wizard, you can:

  • Optimize the behavior of the installer by including silent installation, preserialization, reboot, multilingual, and custom setup choices
  • Customize key application preferences: Turn off automatic updates, add and set default job options, and customize collaboration and security settings
  • Help prevent users from modifying certain preferences

If you are already in the Acrobat 9 prerelease program, you can access a beta version the Customization Wizard 9 from the "Download Software" area. If you are not in the prerelease program, but want to test the Customization Wizard 9 please contact me at AcrobatTechnicalEvangelist@adobe.com

UPDATE: It's available now. Download it here http://www.adobe.com/support/downloads/detail.jsp?ftpID=3993

You can still download the Customization Wizard 8 and get other information about deploying Acrobat and Reader at the IT Solutions web page