The Acrobat team recently completed a survey of knowledge workers with Forrester Consulting. This US survey follows a very similar Adobe-Forrester Consulting survey earlier in the year in Europe (covering UK, France, Germany, Italy, The Netherlands, Sweden, Spain). The studies surveyed knowledge workers about their requirements, habits, tools, concerns, and desired improvements regarding collaboration. Additionally, the US survey not only delivers domestic results, but offers comparison data between the US and Europe studies.
For IT Managers, you may want to skip right to the second video on the landing page then go back and view the rest.
The metrics sited in survey results are pretty predictable, everyone needs to collaborate more broadly and more quickly. What’s interesting to me are the implications of letting users simply figure out how to collaborate on their own leveraging the tools that they are comfortable using. Typically, this means email and often that means sending confidential information outside of your organization – unsecured and uncontrolled. Forrester makes some pretty strong recommendations around that issue.
Adobe Acrobat can help play a role in the solution.