Recently in Version X Category

What’s New in Acrobat X, Version 10.1


In addition to Protected View, the Acrobat X, Version 10.1 update has a lot of other capabilities that IT managers will love… OK, “love” may be too strong a term but we have made some significant improvements, bug fixes, performance enhancements and updates to keep pace with the current operating systems and browsers.

What’s New in Acrobat X, Version 10.1


Document creation and distribution is a core activity for knowledge workers, and an increasingly collaborative one. How can Adobe Acrobat X support this activity, especially as collaboration expands to include more people both inside and outside the organization? Adobe commissioned Crimson Consulting to undertake a study of how Adobe Acrobat X can increase knowledge worker productivity, based on live lab testing of common business workflows. These workflows were refined and validated by in-depth interviews with twelve IT decision makers in North America, Europe, and Japan.

Key Takeaways

  • In a live lab-test study of knowledge worker productivity, Crimson Consulting found that for some workflows associated with the collaborative creation, review, and distribution of documents, using Adobe Acrobat X is almost twice as fast as using Microsoft Office 2010 alone.
  • The study results indicate that the overall productivity improvement for these tasks using Adobe Acrobat X could amount to over 7 hours/week per knowledge worker out of the 20 hours per week they spend on collaborative tasks.
  • At an average burdened hourly rate of $36.00 per knowledge worker, assuming 60% effectiveness using Adobe Acrobat X, the annual savings produced by the productivity improvement could approach $13,000 per knowledge worker.
  • For an organization or department deploying Adobe Acrobat X to 500 knowledge workers, the total annual savings could approach $4 million.
  • Based on the findings of the live lab-test study and in-depth interviews of twelve IT decision-makers in North America, Europe and Japan involved with the purchase decision for broadly deployed desktop software, Crimson Consulting recommends that organizations consider making Adobe Acrobat X part of their standard desktop image.
  • Below is an interactive cost-savings model that IT decision-makers may use to estimate the cost savings possible from deploying Adobe Acrobat X to knowledge workers across their own organization.

Read more at the Acrobat Blog

IT Resources Page Updated and Overhauled

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The Acrobat IT Resources page has recently gone though some major changes. We’ve updated the layout and added a lot more content. This is the new hub for all thinks IT related for people who manage Acrobat installations.

Check out the new IT Resources page.


If you haven’t already taken advantage of our introductory pricing for Acrobat Pro Extended and Acrobat 3D customers, please take advantage of this low price before the 31st of March. 
For your convenience, here is a quick guide to upgrading:


Who should purchase?

Introductory Pricing

Pricing after March 31, 2011


3D PDF Converter Premium Upgrade – Includes  upgrade license of Adobe Acrobat X Pro  

Anyone who hasn’t yet upgraded to Acrobat X Pro

$ 399.00


$ 200

3D PDF Converter – Introductory upgrade pricing for Acrobat 7, 8, or 9 customers                                

Anyone who has already upgraded to Acrobat X Pro or Acrobat X Suite

$ 199.00


$ 200

3D PDF Converter – Free Upgrade                        

For Acrobat Upgrade Plan Customers*

Anyone who had a valid Adobe Upgrade Plan as of Oct. 18, 2010



$ 399

*Customers who had Adobe Upgrade plan should have received a seven digit upgrade entitlement
coupon number from Adobe like this:  24XXXX.

If you are unclear on whether you qualify, email us at 

Again, if you’ve already upgraded, thank you for your business.  If not, or if you know of anyone who might be able to take advantage of this pricing, please contact us with your
upgrade and product questions.  We can be reached at

Adobe Reader and App-V

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While officially unsupported by Adobe, customers are successfully virtualizing Adobe Reader using App-V. If you’re looking to do this kind of thing, check out the beta of Microsoft’s TechNet Gallery. At the time of this post, there are package accelerators for Adobe Reader versions 9 and X.

The Adobe Reader X Package Accelerator
by Kevin Kaminski is currently one of the Editor Picks. You definitely want to check this out.

Note: I have no personal experience with these package accelerators so I can’t make any claims to their usefulness, I’m just passing on the information. Please use the “Q and A” section of the specific package accelerator to post your questions and be sure to hand out some star ratings if they work for you.

Find all of the Package Accelerators for Adobe software in the Microsoft TechNet Gallery.

Advanced Customization Wizard: Show Page


The presentation below is the second in a series that covers topics relevant to IT, this one covers advanced tips and tricks for the Adobe Customization Wizard X. Click on the image preview to open the presentation in another window.

Additional Resources

You can view the full transcript and slides after the jump.

Advanced Customization Wizard: Show Page


Wow! I’ve been wanting this for a while now and it’s finally happened. Adobe Acrobat and Reader X SCUP catalogs are now available through the Microsoft SCUP Partner page. Microsoft is also adding us to the Partner Catalog Finder dialog within the SCUP application.

See Third-Party Custom Catalogs for Configuration Manager 2007 and System Center Essentials 2007

SCUP Catalog for Acrobat and Reader X now Available

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With the release of our 10.0.1 update, we included download locations for our first SCUP catalogs. You can download them from the following URLs:

You’ll find instructions for deploying updates using SCUP and SCCM in our Enterprise Administration Guide which is available on the Enterprise Administration page.

You can read a longer version of this article on the Adobe Reader blog.

Acrobat 9.4.2 Adds Backward Compatibility for PDF Portfolios

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With the latest update of Acrobat 9 and Reader 9, PDF Portfolios that were created in Acrobat X (ten) will play in version 9.4.2. When viewing PDF Portfolios in 9.4.2, everything will work pretty much as expected with just a few caveats. You can see from the images below that we’ve done our best to keep the experience in version 9 and X consistent but differences in the underlying API between Acrobat 9 and X can cause some issues that you should be aware of when viewing or modifying a PDF Portfolio in 9.4.2 that was created in version X. The list below provides details on what to expect.

Acrobat 9.4.2 Adds Backward Compatibility for PDF Portfolios

Getting Text Out of a PDF file: Copy vs Export


I love when I get these types of questions.

Should I expect copy with formatting to produce the same result as export a selection to Word or Excel? If not, is one better than the other?

To answer this question, I’ll share an email that I was forwarded from one of our engineers that provides some insight.

Basically, “Copy with Formatting” and “Export Selection” won’t give you the same results; they were not designed to. “Copy with Formatting” formats the text as a continuous stream; text in multiple columns will not be preserved as columns for example. This was by design and the intention is to help paste content into an existing file that may formatted somewhat differently. Export a selection will attempt to preserve the content as it appears in the PDF file, including content position.

Here are a few tips to help you decide which method to use when reusing content from a PDF file.

Use “Copy with Formatting” when copying small amounts of text or simple content (text and a few images). This allows you to paste content inline to existing content. It allows you to “match destination formatting” when pasting into Word, for example.

Use “Export Selection” for complex content containing inline images and vector art or when you explicitly want to preserve the relative positioning of all content.

Finally, “Copy with Formatting” may be slightly slower since it needs to put multiple formats onto the clipboard.