Archive for January, 2007

Building A Better Bug Report

A common exchange in the previous length thread deals with the proper place to enter bug reports. Here it is:

http://www.adobe.com/go/wish

Now that I have posted this information, I will revert to the previous policy of unceremoniously deleting bug reports that are posted as comments to any blog entries.

Let’s look at those fields on the bug report form:

  • Name and email– you may not like to surrender this information but if we can’t reproduce your bug report and we can’t follow up with you for more information about your unique configuration, we have no choice but to dismiss your bug report.
  • Product name: Please be sure to select “Flash Player” so it gets routed to the right place; not “Flash Lite Player” and certainly not plain “Flash”.
  • Remember to select Browser; you can safely disregard web and app server and database fields.
  • The correct OS is also important to select for proper handling.

We’re always particularly interested in crash bugs, especially ones that bring down the browser every time. Obviously, these don’t happen with our many configurations in-house (not even with Firefox 2, which I’m currently using on my Gentoo dev box) or we would fix them before the Player got out the door.

Nuvola_apps_bug.png

Flash Player 9 For Linux (x86)

This is it. This is the officially blessed version of the Adobe Flash Player 9 for Linux (x86). Not a beta version; the final version. It’s released. Today.

Go get it.