Archive for July, 2008


I started a whole new career path in November 2004 when I joined the Flex Support team at Macromedia. In the 3+ years since, I have answered a lot (and I mean, a lot) of questions from Adobe customers. Starting on Monday, July 14 2008, I will be joining a new team on something we call Genesis.

Visit the Genesis Blog at

You can read more about Genesis in this article at IT World: Adobe readying new mashup tool for business users.

I have enjoyed working for the best managers (Eric Anderson, Jim Schley, and Judy Ricciarelli) and with the best teammates (Woojin Choi, Kurt Mossman, Lin Lin, Brandon Purcell, Kyle Quevillon, Patrick Simon, Nick Watson, Peter Watson, John Zhao). Customer support is a team effort and I think the Flex Support team has proven that with the best-in-the business product support.

My new adventure with the Genesis group turns me back into a developer working on an exciting product sure to find a home in any coporation. Everyone needs a change of pace now and again and I’m delighted to be able to stay with Adobe and work with the best people in the business. I just hope I’m up for the challenge.

I’m still going to keep blogging and making Flex and AIR more accessible. Stay tuned for more articles.

Adobe Reader 9 is Here!

Adobe Reader 9 adds new capabilities, better performance and stronger security. Here are the highlights:

Improved launch speeds
Looking for faster launch speeds? Adobe has enhanced general performance and, in particular, has reduced launch times with Adobe Reader 9. Try it: You’ll notice the difference.

PDF Portfolios
Packages, introduced in Adobe Reader 8, have been greatly enhanced and renamed. Portfolios provide easy navigation when you work with multiple PDF documents and other document types. They also enable you to work with a collection of materials such as drawings, e-mail messages, spreadsheets, and videos as a single file, which makes distribution, storage, retrieval, and collaboration easy for end users.

Native Adobe Flash support
Adobe Reader 9 can natively display rich media content, which you’ll notice immediately with Portfolios. Interested in viewing SWF and FLV files? Adobe Reader 9 is the answer. (beta)
In addition, Adobe Reader 9 includes easy access to (beta), an exciting new set of online services from Adobe. With, you can create PDF files online; create and coauthor documents with others; host live web meetings; upload and share PDF files and other types of documents and control who has access to them; and even embed a rich, interactive preview of your document in a web page. All of these services and more are provided online, so you can access them from anywhere. And you’ll find easy access points from within Reader 9. As an added convenience, leverages Adobe AIR, so you can interact with from your desktop. on Adobe AIR is a small application that is included with your download of Adobe Reader 9. Available in select languages.

Security enhancements
Adobe Reader 9 provides new digital signature functionality for an improved user experience. The new version also adds support for 256-bit AES encryption and new advanced security capabilities.

But, that’s not all. Adobe Reader 9 offers a new PDF Standards Pane, improved CAD and geospatial functionality and accessibility enhancements.

So, download Adobe Reader 9 now! Or, distribute Adobe Reader 9 in your enterprise or bundle it with a CD or computer!