Photoshop.com

Just to make it easier to find answers all in one place, we've decided to create a single FAQ page. If you've got a question and you don't see it here, just add your question as a comment to this blog post, or tweet us your question to @photoshopdotcom - our engineers are standing by with answers!

All New Features Added to Photoshop.com Mobile for iPhone 1.1 Update

Stop the presses! Well, wait - keep the presses going; I don't want my Wall Street Journal subscription interrupted. Presses aside, I do want to briefly mention that the Photoshop.com Mobile team released a nice little update to the Photoshop.com Mobile iPhone application. 

Mobile Photo Editing

Version 1.1 adds some cool new editing features - including a new straighten tool, sharpen and contrast filters, as well as some nice borders that you can put around your photos. I don't know about you, but the sharpen tool will come in quite handy for me because I cannot hold a camera still for the life of me. And putting a tripod under my iPhone just seems plain silly. Plus I can't fit one in my pocket.

Video Playback

In addition to those exciting editing features, we've added the ability to playback video that you have stored on your Photoshop.com account. That's right - just whip out your iPhone the next time you find yourself with friends or family and regale them with your video clips from last summer's trip to the fabulous shores of Waikiki.

So, if you find yourself in possession of an iPhone or iPod Touch, please take a quick trip to the App Store and download the 1.1 update for your iPhone by clicking this link.

Mike Leavy

Photoshop.com Mobile Town Crier

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For the social media fans among you, don't forget to check out the Photoshop.com community!

Photoshop.com on Facebook

Photoshop.com on Twitter

Photoshop.com Community FAQ

Photoshop.com Mobile is excited to announce the latest news: the iPhone app is now available in every country with an app store. Now our international users can upload, edit & share photos from their iPhone, too. 

After spending three weeks as the "Top Free" app in the iTunes Store following its release in the US & Canada, we are glad to be able to offer Photoshop.com Mobile to our global community, and we thank everyone for their patience as we worked to make this app available worldwide.

Got questions? Follow @photoshopdotcom on Twitter and send us a tweet. Our engineers are standing by to answer your questions, and we'll be sharing comments and tweeting links to the albums you create.

We also welcome our community to leave questions or feedback as comments to this blog. If you have a feature request or something you'd like to see changed in our next release, drop us a note. We'll be sure to pass on your thoughts to our development team!

To download the app, click here.

Cheers,

The Photoshop.com Team

Guest Post by Brady Kroupa

UPDATE | 23 November 2009
The updates discussed in this blog post have just been released, and Photoshop.com Mobile for Android is now available globally. If there is an Android Market in your country, you should be able to download the application by clicking here & pointing your phone at the barcode.

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We're very excited that Photoshop.com Mobile for Android, Adobe's first foray into the world of Android, has already proved to be extremely popular in just a week since its release. We especially appreciate all of the compliments and user feedback.
 
The two biggest questions we've received from users are:
 
1)  Why won't your application quit when I kill it with my task manager application?
2)  When will you release Photoshop.com Mobile for Android worldwide?
 
Let me begin by saying: We are listening. We hear your feedback, loud and clear, and we're working hard to respond. We expect to offer an update to our Android application in the very, very near future that will resolve both of these issues.
 
First, here's a brief explanation of what's going on with the application running in the background, i.e., not quitting.
 
One of the nice features of the Android operating system is that we can "Auto-upload" images. Users can choose to enable this feature from Photoshop.com Mobile's "Settings" menu if they want new images to automatically upload to Photoshop.com when taking pictures with the device's camera. This feature works by "watching" the images folder. It does nothing more than wait for new pictures to be added to begin an automatic upload. It actually consumes very little battery or processor resources.

The problem is that this service also runs when the auto-upload feature hasn't yet been turned on by the user. In this case, the service isn't doing anything, i.e. no photos are being uploaded. The app only uploads when the user explicitly asks the application do so in the "Settings" menu.
 
Nevertheless, because of a quirk in the Android operating system, Android will always restart a process that has an active service running, even if the user manually kills the process. Such is the case with our folder "watching" service; Photoshop.com Mobile appears to automatically restart the service even if the user doesn't want it to be restarted.
 
Based on your feedback, we'll be changing this service in future releases to only run when auto-uploading is enabled by the user in the Settings screen. Likewise, turning off the auto-upload setting will turn off the background service.
 
Second, we've seen a huge demand for Photoshop.com Mobile for Android in markets outside of the US and Canada, the only two countries where our application is currently available. We're working hard with the powers that be at Adobe to clear the path to release the application in every country in which there is an Android Market. We think we're almost there, so be on the lookout for an international release (initially in English) of Photoshop.com Mobile for Android shortly.
 
Thanks again for trying our app and providing us great feedback. Look for an update very soon.
 
Brady Kroupa
Photoshop.com Mobile Engineering Lead
 

UPDATE | 23 November 2009

We have just completed the work to make an English language version of Photoshop.com Mobile available internationally for Android and iPhone.

The Android application is now available in every country with an Android Market. The application has also been updated to fix the problem of automatically running in the background. To download the app globally or to patch your application in the US & Canada, click here and point your phone at the barcode.

We have submitted the iPhone version to Apple for approval. Based on the approval of our first version of Photoshop.com Mobile for iPhone, we expect no issues with a final posting to the iPhone App Store.

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Photoshop.com welcomes news, reviews & feedback from our community!

This is a toolkit designed to help bloggers craft their reviews & stay in touch with Photoshop.com online. If you write a review or create a tutorial for the new Photoshop.com Mobile app, send us the link, and we will be posting resources on Twitter & Facebook.

Got questions? Tweet them to us at @photoshopdotcom ~ our engineers are standing by to answer your questions, and we'll be adding FAQ to the bottom of this page.


RESOURCES:

Photoshop.com on Twitter

--> Look for the hashtag #PSdroid

Photoshop.com on Facebook

PSdroid YouTube Tutorial

PSdroid Help Page


SCREENSHOTS:










COMMUNITY FAQ:

Looking for FAQ? We've decided to consolidate it all under one page, which you can find here.