PHOTOSHOP.COM BLOG

See what's possible.

Create an Adobe ID Today

Have you created an Adobe ID and registered your Adobe product?

As Chief Customer Advocate for Digital Imaging, it’s my job to ensure our customers have answers to their technical support questions and remain well informed. As part of a series of posts, I’ll be giving my tips for you and your Adobe software.

ID’s are everywhere these days and I’m sure many already have log-ins for Facebook, Twitter, Amazon, iTunes, etc. which bring a level of security and personalization to an account.

 

Here’s a few reasons you should consider creating an Adobe ID and registering your product:

1. If You Lose Your Serial Number

If you purchase a boxed copy of Photoshop, Adobe won’t have a record of who owns the serial contained in the box until you register it. If you register your product serial number with your Adobe ID on Adobe.com, even if you lose the box, you can simply log-in any time to retrieve your serial number.

Please note: With Photoshop CS6, creating an Adobe ID and product registration are now built into the installation/activation process.

Note: One of the cool things about purchasing an electronic download version from Adobe.com is that your serial number is automatically registered to your account and a download link for your product is available to you from your Adobe ID account.

2. Protection Against Counterfeit Software

In a previous post, I discussed the danger of users mistakenly purchasing counterfeit software. When you register a serial number, Adobe validates the serial number to ensure it’s Adobe Genuine. Often times, users never register their product and find out 18 months later when upgrading their product that their previous version product won’t work to activate their upgrade.

I highly recommend you register your product right after purchase and installation of the product so you can determine if your product you purchased is genuine. If it is a counterfeit product you’ll be able take action to return the product immediately.

3. Access to User Communities and Support

Once you create your Adobe ID account on Adobe.com, you can use your Adobe ID to log into our community forums to ask questions and solve problems by interacting with other knowledgeable users and product team members. You can also report make feature request and report bugs. Having an Adobe ID also streamlines your support experience. You can create an online support case from your Adobe account at any time of day, not just during business/support hours, and interact with support via email.

If you do have to call in, having your product registration information squared away means you don’t have to provide your name, contact info, and 24-digit serial numbers prior to getting to the heart of your question or issue.

4. Streamlining Software Purchases

An Adobe ID can also make your Adobe.com purchase process more convenient, allowing you to view your order history and status, and auto-fill your order with your information.

5. Other Benefits

You can also use your Adobe ID to:


Additional Resources:


I hope you find these resources helpful. Let me know if there are any questions I can help answer or point you in the right direction.

Cheers,

- Jeff Tranberry, Chief Customer Advocate
Visit Jeff’s blog Digital Imaging Crawlspace

TAGGED AS: , ,

I have no objection to an ID for the stated purpose. However, over the years I have changed email addresses several times for various reasons… the provider went out of business, retired, didn’t like the service from the provider, etc. I purchased Adobe products during while using most of these email addresses. Adobe (and others) often require the email address used when software was purchased and want to send the serial nos., ID Nos. etc. to that address. So, the only list of serial nos. etc. that i can get are those registered to my current email address.

    If you find yourself in this situation, you should work with support to change your email address or consolidate accounts. More details in this document: http://kb2.adobe.com/cps/167/tn_16721.html (Note: if you have cookies enabled and you hang out on this page, a support chat option becomes available.)

Thanks, i have account :D

I am a retired graphic designer/artist brushing up on some old skills.

I have just downloaded beta cd6 and am looking at the many features, it looks very good so far!

As I have already have a registered account with Adobe how could find which software I have registered on record with you if its not to much trouble

PS SHOP STUDENT

PS SHOP PROPRITER

I would like to know how long we can use this beta version?

It says “limited time” but it’s not clear.

I would like to know if registering the beta version using an adobe id (which we must do within 7 days of downloading the product) has anything to do with the length of the trial.

If I get an adobe id and register it right away will that affect how long my access to the software will be before I need to make a purchase.

Thanks for your help in advance.

Please explain the uses of photoshop. How we can use it

Please send the following information

1.Uses of Photo shop
2.How it is to be used

I was planning to purchase Master Collection CS5.5 and before that decided to try trial version. Unfortunately I had to stop downloading as it had been taking over 20 hours.

I will try again later, but I have some questions:

1. Do you think that my MacBook Pro OS X Lion 10.7.3 with 2.4 GHz, i5, 500GB 5400rpm, 4 GB Memory, HD Intel 3000 graphic card, 1280×800 screen is incompatible with MC CS 5.5 as its
system requirements are higher than my Mac : i7 with larger storage and 7200 rpm, 1280×900.

2. Do I need to download JavaScript for some CS5.5 applications as I heard some applications in CS5.5 require JavaScript?

Thank you ,
Zlar08

My second wife died and her sons moved in quickly to capture EVERYTHING for their inheritance. I was asked to move out of “their house.” I tried as best I could but did not retrive everything I moved in with, including my Adobe CS5 software. I have it on my HP desktop. I alsio have the boxed CS2 Premium from which I upgraded. its serial number is 1131-1144-4066-7108-7654-3236. My computer is giving me trouble and the folks at iYogi.com say I need to restore the computer to original software. That will erase my Adobe software. After I make this move to restore the computer I will need to download CS5 again. I am registered with Adobe, but cannot find any seriel number to record the CS5 software. Of course, by now I do not remember even exactly when it was installed (I am 75 years old) Please tell me how to restore Adobe cs5 after my harddrive is restored to factory specs. Thank you, Donald

News adobe giving good Photoshop makings

I learned the hard way that not registering your Adobe product right after you purchase and install it is a HUGE mistake. With something as expensive as Adobe products are, it’s worth the small hassle and effort to create an Adobe ID and immediately register your product.

I bought what I thought was a legitimate Adobe product several years ago, but never registered it so I never new, until I tried to upgrade it, that it was a counterfeit product. I won’t make that mistake again! Jeff was extremely helpful in working with me to come to an amenable solution for everyone.

Register your product!

Mark

hello i want to create an account in photoshop

your primier softwar very adamantin inistal

Can U all pls tell me how to free download photoshop CS5 or CS6 on my pc..in windows xp.??plss do reaply..

Does Adobe own the content( your personal images) if you keep the images private on your online Adobe account?

Because I see that they *do* have the right to utilize your images as they see fit, if you make your images public( IE- on public Adobe Forums, Galleries and the like).

This is a concern for many users and I have to say, it is the main reason I have not yet signed up for and Adobe ID. My images are my images and because I purchase/use your products does not mean I should have to give up my artistic license/copyright to my images. Please advise. Thank You!

Adobe will not accept my email address for an account. Says it does not have a match. I don`t think I was ever signed up.

    Hi Jude,

    Please contact support via the information the “Additional Information” section of my post above and they should be able to get you straightened out.

We already have an account :D
Still not a bad article…

I have being using my PH CS6 and now I am getting this “Adobe ID”. I really don’t want to start an account. This product belongs to UTHSCSA and it was already registered. How can I get rid of this “create account” and continue using the PH CS software?

    Hi Olga,

    What you’re seeing sounds like the following issue:

    http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updates-now-available.html

    install the update and enter your serial number and/or log in to activate once. Then you shouldn’t see the dialog again after that.

    Registering and activating with an Adobe ID is compulsory with CS6. This does two things:

    1. Registers your serial # with your Adobe ID so your serial number can be recovered if you lose your DVD/box with the serial on it.

    2. Verifies the serial # is genuine to protect you from counterfeit software.

I have a Photoshop account. I have a new email address and cannot get into my account to change it, since I no longer have the old address.

Please advise me.

i want to create an adobe ID. please recommended to make it how i can?

I intrested to photoshop

I like a photoshop iam intrested

i want to create an adobe ID. please recommended to make it how i can?

I learned the hard way that not registering your Adobe product right after you purchase and install it is a HUGE mistake. With something as expensive as Adobe products are, it’s worth the small hassle and effort to create an Adobe ID and immediately register your product.
I bought what I thought was a legitimate Adobe product several years ago, but never registered it so I never new, until I tried to upgrade it, that it was a counterfeit product. I won’t make that mistake again! Jeff was extremely helpful in working with me to come to an amenable solution for everyone.
Register your product!
Mark

If you find yourself in this situation, you should work with support to change your email address or consolidate accounts. More details in this document: http://kb2.adobe.

Disculpe que tengo que mandare esto, pero la verdad es que lo necesito

how can i create an account?

how can i creat an new accout ?

I want to create an adobe ID

i’m having the problem when i create a new document it says “scratch dis is full”
How should i fix it?

Just wanted to share my opinion :) The real benefit of adobe ID is getting all the latest updates in the Adobe Cloud without the wait for the version on with the latest bells and whistles to come out on a DVD! We at SmallCrowd upgraded to Creative Cloud and we cant imagine our workflow without it! Thanks Adobe we LOVE you! Best wishes to all the Adobe people! Dim and the team from http://www.smallcrowd.co.uk

When I try to start photoshop elements 12, whether its organizer or photo editor
I get an internet of digital product id error. I have registered this product with adobe through my adobe account id. so what is the digital product id

Amazing! Ӏts genuinely remarkable article, I havе got much сleaг idea about from this post.

There are problem with my account. I signed when i setup PS 6. But it is alert is “reset password” . But I have’nt receive mail.

Hi. Maybe I’m knocking on the wrong door, I dont know, but I hope you can help med with a little question!?

I have photoshop cs6 on my computer which is bought by another one in the same household, on his adobe id. Can i buy and download Lightroom from MY adobe id on to the same computer without any crashes or conflicts of some sort?

When I try to log in with my Adobe ID it says @validating serial number, this may take a few moments’ and then just closes that window down and does nothing??

What is the problem here?

how can i create an account

I have bought and installed PS Elements 12. Now I have to Create an ID.
BUT HOW? Why does it have to be such a secret? Or I must be very stupid. Please let me know how to create an Adobe ID.

It would be nice to create an Adobe ID today, as it says on the blog name.

thank you

hello

COMMENTS

(required)

(required)


five − 4 =