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Adobe Premiere Pro CS5.5 (5.5.2) update: Maximus functionality and bug fixes

Today, the Adobe Premiere Pro CS5.5 (5.5.2) update was released.

Ideally, you should install the update by choosing Help > Updates.

However, you can also directly download the update packages from the download pages for Windows or Mac OS, using the “Adobe Premiere Pro CS5.5 5.5.2 update” link. If you use the manual process, you must choose the correct patcher based on your original installation type.

If you have difficulty with this update, please bring questions and issues to the Adobe Premiere Pro forum. Don’t ask questions in the comments on this blog post, which fewer people will see.

There are a few big bug fixes and and a new capability in this update. Also, note that this update includes all fixes and changes made in the Adobe Premiere Pro CS5.5 (5.5.1) update.

You should also install the most recent updates for other applications while you’re at it.

Note: If you have installed the RED Epic importer plug-in from Adobe Labs, the Premiere Pro CS5.5 (5.5.2) update will overwrite it with the built-in RED importer plug-in. To restore the functionality of the RED Epic importer, just re-install the RED Epic importer plug-in after installing the Premiere Pro CS5.5 (5.5.2) update.


bug fixes

Note that we were able to find and fix a lot of these problems because of bug reports from users. Keep ‘em coming.

Here’s a list of bugs fixed in this update:

  • Eyedroppers did not work on Mac OSX v10.7 (Lion).
  • The Timecode effect overlay was not rendered.
  • Closed captions were rendered in the wrong place, sometimes entirely offscreen.
  • Enabling the display of closed captions would cause error messages to appear.
  • Premiere Pro would crash or exhibit other instability when trimming with third-party I/O hardware (such as Matrox, Blackmagic, and AJA hardware) installed.

added ability for Premiere Pro to take advantage of Nvidia Maximus configuration for CUDA processing

Adobe Premiere Pro CS5.5 (5.5.2) adds the ability to take advantage of a Tesla C2075 card for CUDA processing when that card is installed along with a Quadro card, which handles OpenGL processing. This configuration—in which the Quadro card handles OpenGL processing while the Tesla card handles CUDA processing—is referred to as a Maximus configuration.

We have tested the Tesla C2075 card with the Quadro 2000 and Quadro 4000 cards, and the Maximus configuration should work with all other Fermi-class Quadro cards, as well. If you find otherwise, come to the Premiere Pro hardware forum and let us know.

The Maximus capability is imparted by the driver for the Tesla card, so you will want to make sure that you have the up-to-date drivers for your cards. See the Nvidia website for drivers. Our testing was done with the 276.14 driver for the Tesla C2075.

Note that the Maximus technology is different from SLI, and this update does not add the ability for Premiere Pro to use multiple GPUs for CUDA computation by means of SLI.

Tip: It’s always important to make sure that you have a power supply for your computer that is adequate to provide power for all of your components. If you don’t, then you can have all sorts of problems with stability and performance. The Nvidia Tesla cards make this even more apparent, since they draw more power than many other components. So, be sure to follow Nvidia’s installation instructions, and check to make sure that your power supply is adequate for all that’s being demanded of it.

For a complete list of graphics cards for which the CUDA acceleration features are provided and supported, see the Premiere Pro system requirements page. For more information about CUDA processing and the Mercury playback engine in general, see “CUDA, Mercury Playback Engine, and Adobe Premiere Pro”.


other software updates known to address problems with Premiere Pro

We have also been working with several providers of plug-ins, codecs, and hardware devices (such as Matrox, Nvidia, AJA, and Blackmagic) to assist them in updating their software to fix some errors and crashes. Please take this opportunity to download and install updated codecs, plug-ins, and drivers from these providers, as relevant to your work.


known issues

  • Possible hang on start if firewall or other software (such as ZoneAlarm or FileMaker) blocks communication between Premiere Pro and related components. (See this Technical Support document for more information and solutions.)
  • Using eyedroppers in Premiere Pro CS5.5 with the 5.5.2 update on Mac OSX v10.5.8 (Leopard) can cause a crash. If you are using Leopard, either upgrade to Mac OSX v10.6.8 or v10.7 or do not install the Premiere Pro CS5.5 (5.5.2) update.

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