Wanted: Community Help moderators
We’re doing something quite a bit different this cycle with documentation. The changes can be summarized as community, community, and community:
- inclusion of links to external websites (like yours!) in Help
- inclusion of external websites in search results, through the Google Custom Search Engine (CSE) service
- inclusion of non-Adobe personnel in the group of folks with the ability to moderate LiveDocs comments and make recommendations to the CSE
The moderation tasks primarily consist of clicking Accept or Reject for incoming comments and suggesting good resources for the database of web addresses that can be searched using the Custom Search Engine. These tasks shouldn’t take more than an hour per month for an Adobe Premiere Pro moderator. Why, then, are we asking for help if the job is so small? We think that you are likely to know about resources that we internal Adobe folks don’t. Also, by extending the power to recommend content to non-Adobe folks, we think that we prove that we’re willing to put non-Adobe resources on equal footing with our own---at least with regard to search.
So, who’d like to be a moderator?
If you're interested, write me at muratore@adobe.com.